Technical Support for Electronic Provider – French Speaker – Lisbon
Blu Selection
Job description
As a French-speaking Technical Support Specialist for a leading electronic provider, you will help customers solve technical issues, provide expert product advice, and ensure smooth logistics processes. You will contribute to delivering high-quality support in an innovative company that strives to improve healthcare and everyday life.
Your Responsibilities
- Assist customers in resolving technical issues.
- Provide product information and guidance.
- Follow up on logistics and ensure timely delivery.
- Conduct quality checks to maintain service standards.
- Offer sales support when needed.
- Work collaboratively with other departments to ensure customer satisfaction.
Your Profile
- EU citizenship or valid Portuguese work permit/residency card.
- Fluent French; English is a plus.
- Motivated, reliable, and committed to delivering quality service.
- Strong communication and problem-solving skills.
- Professional, detail-oriented, and team-focused.
- Open to working in a multicultural environment.
What’s in It for You
- One-year renewable contract.
- Full-time, 40 hours/week, Monday to Saturday, rotating shifts from 7 AM to 7 PM.
- Salary options:
- With free shared accommodation (all bills included): €990 gross/month.
- Without accommodation: €1,100 gross/month.
- Relocation package for international candidates:
- Flight reimbursement after 9 months.
- Airport pick-up and annual return ticket within the EU.
- Assistance with paperwork and bank account setup.
- Free Portuguese lessons, cooking classes, sports activities, and social events.
- Private health insurance from day one.
- Career progression opportunities in multiple paths.
- Training: 2 weeks, paid at 50% of hourly rate (lower taxes).
Your Future Company
Based in Lisbon, this multinational is recognized as one of the top providers of customer and technical support worldwide. With a diverse team representing over 80 nationalities, the company offers a stimulating, multicultural environment where employees are encouraged to grow professionally while making a real difference in people’s lives.