German Speaking Customer Support Advisor for Electronic Devices in Lisbon
Blu Selection
Job description
Are you passionate about technology and ready for an exciting career abroad? Join a global brand offering innovative electronic solutions and become part of a multilingual team in Lisbon. From mobile phones to smart home devices, you will help customers get the most out of the tools that keep them connected every day.
Your Responsibilities:
As a Customer Support Advisor, your tasks will include:
- Responding to customer inquiries via phone, email and chat
- Guiding users through product features and troubleshooting
- Offering calm and structured support for technical questions
- Advising on setup, usage and connectivity for various electronic products
- Redirecting complex requests to the appropriate internal departments
- Ensuring a positive customer experience and contributing to team success
Your Profile:
- Native level of German and a good level of English
- Interest in consumer electronics and willingness to learn
- Clear communication skills and customer focus
- Proactive, dynamic and solution oriented
- Comfortable working in an international team
- Valid Portuguese work permit or EU citizenship
- Willing to relocate to Lisbon or already based in Portugal
What’s Offered:
- Six or twelve month renewable contracts
- Full time schedule of 40 hours per week with rotating shifts from 7 AM to 7 PM
- Monthly salary based on experience:
- With accommodation in a shared flat: 950 to 1000 euros gross
- Without accommodation: 1300 to 1400 euros gross
Relocation Support (for international candidates):
- Reimbursement of initial flight expenses
- Airport pick up on arrival
- Annual return flight to your home country within the EU
- Assistance with paperwork and opening a bank account
Extra Benefits:
- Private health insurance from the first day of your contract
- Free Portuguese lessons
- Cooking classes, sports activities and social events
- Career development opportunities in customer service and technical support
The Company:
Located in Lisbon, this leading customer experience company supports globally known technology brands. With more than 80 nationalities represented in their team, you will find a collaborative, inclusive and fast paced work environment focused on growth and integration.