Blu Selection

German-Speaking Traveler Advisor – Lisbon

Blu Selection

Full-Time
Portugal
Onsite
German & English
Valid through 2025-08-28

Job description

Are you passionate about the travel and tourism industry? Do you enjoy ensuring smooth journeys for travelers? This is your chance to make a real impact while working in one of Europe’s most vibrant cities.

Your responsibilities and impact as a Customer Service Agent in the travel industry will be:

  • Managing bookings including alterations, cancellations, and new reservations via phone, email, and chat
  • Assisting clients in the after-sales process by addressing inquiries and handling requests
  • Managing the reservations back-office including ticket issuing, modifications, and cancellations

Skills, qualifications and interests you need to succeed in this role:

  • Native level of German and good level of English
  • Enthusiasm for travel and the tourism industry
  • Strong customer service mindset and communication skills
  • Attentive listening skills and ability to create a positive customer experience
  • Energetic, innovative, and proactive approach in a fast-paced environment
  • Excitement about intercultural communication and expatriate life
  • Living in or willing to relocate to Lisbon for an international career
  • Valid Portuguese work permit required

What’s in it for you?

  • Salary: 1,235€ per month (x14 per year) + 150€ monthly bonus
  • Benefits: 6€ meal voucher per workday
  • Working hours: Full-time (40h/week) with rotating shifts Monday to Sunday, 8 AM – 10 PM
  • Contract: 12-month contract from the first day of training (training is paid 100%)
  • Financial relocation assistance for eligible candidates
  • Private health insurance from day one
  • Stable job with growth opportunities
  • Family-style working atmosphere within a multicultural, international company

Life in Lisbon:

  • Colorful city views and rich cultural history
  • Affordable living in a European capital
  • Delicious Portuguese cuisine and vibrant café culture
  • Friendly, relaxed lifestyle
  • Warm climate and sunny beaches nearby
  • Large English-speaking and international community

Your future company:

This fast-growing multinational employs over 50,000 people, supporting more than 500 globally recognized brands with exceptional customer service. By combining cutting-edge technology with a human touch, they have built worldwide credibility in the outsourcing sector. Join their Lisbon office and be part of their talented, diverse team.