German-Speaking Traveler Advisor – Lisbon
Blu Selection
Job description
Are you passionate about the travel and tourism industry? Do you enjoy ensuring smooth journeys for travelers? This is your chance to make a real impact while working in one of Europe’s most vibrant cities.
Your responsibilities and impact as a Customer Service Agent in the travel industry will be:
- Managing bookings including alterations, cancellations, and new reservations via phone, email, and chat
- Assisting clients in the after-sales process by addressing inquiries and handling requests
- Managing the reservations back-office including ticket issuing, modifications, and cancellations
Skills, qualifications and interests you need to succeed in this role:
- Native level of German and good level of English
- Enthusiasm for travel and the tourism industry
- Strong customer service mindset and communication skills
- Attentive listening skills and ability to create a positive customer experience
- Energetic, innovative, and proactive approach in a fast-paced environment
- Excitement about intercultural communication and expatriate life
- Living in or willing to relocate to Lisbon for an international career
- Valid Portuguese work permit required
What’s in it for you?
- Salary: 1,235€ per month (x14 per year) + 150€ monthly bonus
- Benefits: 6€ meal voucher per workday
- Working hours: Full-time (40h/week) with rotating shifts Monday to Sunday, 8 AM – 10 PM
- Contract: 12-month contract from the first day of training (training is paid 100%)
- Financial relocation assistance for eligible candidates
- Private health insurance from day one
- Stable job with growth opportunities
- Family-style working atmosphere within a multicultural, international company
Life in Lisbon:
- Colorful city views and rich cultural history
- Affordable living in a European capital
- Delicious Portuguese cuisine and vibrant café culture
- Friendly, relaxed lifestyle
- Warm climate and sunny beaches nearby
- Large English-speaking and international community
Your future company:
This fast-growing multinational employs over 50,000 people, supporting more than 500 globally recognized brands with exceptional customer service. By combining cutting-edge technology with a human touch, they have built worldwide credibility in the outsourcing sector. Join their Lisbon office and be part of their talented, diverse team.