French Speaking Banking Customer Advisor in Lisbon
Blu Selection
Job description
Are you interested in finance and customer service? Would you like to work with major banking clients in a dynamic and multicultural team in Lisbon? This is your chance to gain international experience while supporting banking customers with their inquiries.
Your Responsibilities:
As a Banking Customer Advisor, your tasks will include:
- Responding to customer inquiries via email related to banking operations, including credit limits and account services
- Supporting clients with administrative questions and banking processes
- Updating customer records and databases with accurate financial and personal information
- Ensuring efficient coordination of internal activities in compliance with company procedures
- Collaborating with a multicultural team to deliver a high level of service
Your Profile:
- Native level of French
- Good written communication in French is essential
- Motivated and professional attitude
- Interest in financial services or customer support
- Previous experience in customer service or credit recovery is a plus
- Valid Portuguese work permit or EU citizenship
- Willingness to relocate or already based in Lisbon
What’s Offered:
- Six month temporary contract
- Full time schedule from Monday to Saturday with rotating shifts between 7 AM and 7 PM
- Monthly salary package includes:
- 890 euros gross per month paid 14 times per year
- Monthly performance bonus up to 100 euros
- Meal vouchers of 7.23 euros per working day
- Partial transportation reimbursement
- Private health and dental insurance after six months
Relocation Support (for international candidates):
- Reimbursement of flight costs up to 400 euros after four months
- Four months of company provided accommodation in a shared flat (with rental contribution)
- Help with paperwork and opening a bank account
- Transportation to home country for medical appointments when needed
Extra Benefits:
- Paid training and continuous support
- Professional development and career growth opportunities
- Multicultural team environment
- Opportunity to work with major global brands in the financial industry
The Company:
Founded by two French entrepreneurs, the company has grown into a global customer experience specialist with over 50,000 employees. Its Lisbon office supports some of the most well known international brands. Join a team where you are supported from your onboarding and training to your long term professional development.