Blu Selection

Customer Service for a Medical Device Company – French Speaker – Lisbon

Blu Selection

Full-Time
Portugal
Onsite
French & English
Valid through 2025-08-26

Job description

As a French-speaking Customer Service Representative for a leading medical device company, you will play a key role in supporting people with diabetes by providing expert assistance for the OmniPod Insulin Management System. You will handle inquiries, manage orders, and guide customers with empathy to improve their daily lives.

Your Responsibilities

  • Respond to inbound calls regarding the OmniPod product.
  • Manage orders and coordinate product shipments to customers.
  • Provide support, guidance, and troubleshooting for product use.
  • Resolve issues promptly while maintaining an empathetic approach.
  • Encourage customer compliance with product usage guidelines.

Your Profile

  • Fluent French and good English skills.
  • Interest in medicine and healthcare.
  • Energetic, innovative, and proactive thinker.
  • Strong communication skills and team spirit.
  • Intercultural mindset and openness to working with diverse nationalities.

What’s in It for You

  • Signing bonus: €1,500.
  • Long-term fixed-term contract, renewable annually.
  • Full-time position, 40 hours/week, rotating shifts Monday to Sunday, 24/7.
  • Salary options:
  • With free shared accommodation (all bills included): €1,040 gross/month.
  • Without accommodation: €1,240 gross/month.
  • Relocation package for international candidates:
  • Reimbursement of initial flight after 9 months.
  • Airport pick-up and annual return ticket within the EU.
  • Assistance with paperwork and bank account setup.
  • Free Portuguese lessons, cooking classes, sports activities, and social events.
  • Career growth opportunities in various paths.
  • Training: 4 weeks, paid at 50% of hourly wage (lower taxes).

Your Future Company

Located in Lisbon, this multinational leader in healthcare solutions is committed to improving patients’ lives worldwide. They offer a supportive and multicultural work environment with modern facilities, focusing on professional growth while working on projects that make a real difference.