Blu Selection

Customer Advisor for Abercrombie & Fitch – French Speaker

Blu Selection

Full-Time
Portugal
Onsite
French & English
Valid through 2025-08-14

Job description

Are you passionate about fashion and ready for an international career experience? One of the most iconic American fashion brands is looking for French-speaking customer advisors to join their dynamic team in Lisbon. This is your opportunity to dive into the world of retail, support clients, and grow professionally in a vibrant and multicultural environment.

Your responsibilities

– Assist Abercrombie & Fitch customers via phone, email, chat, and social media

– Provide accurate information about products and services

– Manage order-related queries including payments, shipping, and stock availability

– Support customers with account access issues

– Ensure high-level customer satisfaction through professional communication

– Collaborate with your team to maintain service excellence

Your profile

– Native or fluent in French with good command of English

– Interest in the fashion and retail industry

– Strong communication and listening skills

– Motivation to work abroad in a multicultural environment

– Team player with a positive and solution-oriented attitude

– Previous customer service experience is a plus

What’s offered

– Long-term contract, renewable annually

– Full-time position: rotating shifts Monday to Sunday between 7:00 and 19:00

– Competitive salary package:

• With accommodation: 1040€ gross/month (shared apartment, bills included)

• Without accommodation: 1298€ gross/month

– Private health insurance from day one

– Paid initial training and continuous development opportunities

– Relocation support for international candidates:

• Flight reimbursement after 9 months

• Airport pickup

• Yearly flight to home country (within EU)

• Support with documentation, banking, and integration

– Free Portuguese lessons, cooking classes, sports activities, and social events

Life in Lisbon

Enjoy living in one of Europe’s sunniest capitals with stunning coastlines, rich culture, affordable living, and a welcoming international community.

About the company

This multinational leader in customer experience solutions supports some of the world’s most well-known brands. Located in central Lisbon, their team includes professionals from over 80 nationalities, focused on delivering high-quality service while enjoying a great work-life balance.