Blu Selection

French-Speaking Technical Support – Home Automation Systems – Lisbon

Blu Selection

Full-Time
Portugal
Onsite
French & English
Valid through 2025-08-04

Job description

Are you a French speaker ready to start a new journey in Lisbon? Work for a global leader in customer experience, supporting one of the world’s biggest tech companies in the field of home automation systems.

Your responsibilities

• Respond to incoming customer requests and document case information

• Assist users with pre-sales, inquiries, and technical issues via phone, email, and social media

• Adapt the brand voice in both public and private communication channels

• Ensure excellent customer satisfaction through friendly, appropriate responses

• Collaborate within a multicultural and diverse team environment

Your profile

• Native-level French speaker (mandatory)

• English level: B2 minimum

• Motivated, team-oriented, and proactive

• Strong written communication in French

• Prior customer service or credit recovery experience is a plus

• Looking for an international career opportunity in Lisbon

What’s offered

• Permanent contract (CDI) with 3-month trial period

• Salary: €890 gross/month ×14

• Performance bonus: €100/month

• Meal vouchers: €7.23/workday

• Private health and dental insurance (after 6 months)

• Rotating shifts: Monday to Sunday, 08:00–20:00

• Paid training and onboarding

Relocation package

• Flight reimbursement up to €400 (after 6 months)

• 12 months accommodation in shared flat (low-cost rent)

• Help with paperwork, bank, and integration

The company

Created by two French entrepreneurs in 2000, this company has grown into one of the largest global providers of customer experience solutions. With more than 75,000 employees in over 50 countries, they support the world’s most innovative and respected brands. In Lisbon, you’ll join a thriving international hub and be part of a company that values learning, diversity, and long-term growth.

Apply now and bring your tech interest and language skills to Lisbon!