Customer Advisor for Banking Sector – French Speaker

Ready for a fresh start abroad and a career-boosting experience? Join a people-first company with a dynamic and multicultural environment where you’ll develop valuable skills while working for a major banking client.

Your responsibilities and impact as a Customer Advisor

• Support banking customers via phone, email and chat

• Answer queries related to banking products and services

• Help customers resolve issues and complaints with efficiency and care

• Collaborate with team members to ensure high-quality service

Skills, qualifications and interests you need to succeed in this role

• Native level of French

• Business-level proficiency in English

• EU citizenship or valid Portuguese work permit

• Interest in working abroad and in a multicultural environment

• Excellent communication and active listening skills

• Team spirit and motivation to deliver great service

• Previous experience in customer service is a plus

What’s in it for you

• Long-term fixed-term contract, renewable each year

• Full-time position, 40 hours per week on rotating shifts

• Salary with accommodation: 1040 euros gross per month

• Salary without accommodation: 1240 euros gross per month

• Private health insurance after six months

• Paid training with reduced taxes (50 percent of hourly wage for one to four weeks)

Relocation support for international candidates

• Reimbursement of initial flight after nine months

• Airport pick-up upon arrival

• Yearly return flight to your home country within the EU

• Support with paperwork, opening a bank account and settling in

• Accommodation in a shared flat with all bills included

• Free Portuguese lessons, cooking classes and social events

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