Banking Customer Advisor – French Speaker - Lisbn

Are you passionate about finance and eager to gain experience in the banking sector? Do you want to join a multicultural team working with well-known international brands? If you are motivated, detail-oriented, and ready to relocate to Lisbon, this could be the perfect opportunity to start your international career.

Your responsibilities and impact as a Banking Customer Advisor will be:

• Assisting customers with banking-related queries, mainly via email (e.g., requests for card plafond increases)
• Handling additional tasks connected to banking activities based on project requirements
• Coordinating office activities to ensure efficiency and compliance with company policies and procedures
• Creating and updating records and databases with financial, personnel, and operational data
• Collaborating in a multicultural team environment with colleagues from diverse backgrounds

Skills, qualifications and interests you need to succeed in this role:

• Native French speaker (mandatory)
• Motivation to work abroad and commitment to professional growth
• Strong written communication skills in French
• Ability to work effectively in a team and adapt to a multicultural environment
• Previous experience in customer service, sales, or credit recovery is a strong advantage

What’s in it for you?

• Contract type: 6-month temporary contract
• Working hours: Monday to Saturday, rotating shifts between 7 am and 7 pm
• Salary package:
• €890 gross/month × 14 months
• Performance bonus up to €100/month
• Meal vouchers of €7.23/workday
• Partial reimbursement of transportation costs
• Private health insurance and dental plan (after 6 months)

Relocation support for international candidates:

• Reimbursement (up to €400) of initial flight after 4 months with the company
• 4 months of shared accommodation provided (with rental fee contribution)
• Covered transportation costs for vaccination appointments in your home country

Additional benefits:

• Fully paid training
• Professional development and career evolution opportunities
• Exposure to a fast-paced and challenging environment
• Work with some of the biggest brands in the industry
• A multicultural and international team atmosphere

Your Future Company

Founded by two French entrepreneurs in 2000, this company has grown into a global leader in Customer Experience, employing more than 50,000 professionals worldwide. In their international hub in Lisbon, they manage customer service operations for some of the world’s most innovative and recognized brands.