Blu Selection

French-Speaking Customer Service – Media & Entertainment | Lisbon

Blu Selection

Full-Time
Portugal
Onsite
French & English
Valid through 2025-09-10

Job description

Are you passionate about delivering outstanding customer support and ready to grow your career in an international environment? If you speak French at a native level and have strong communication skills in English, this opportunity in Lisbon could be your next career step.

Your Responsibilities

  • Provide customer support via social media, chat, email, and calls (small percentage)
  • Handle inquiries related to subscriptions, invoicing, and technical troubleshooting
  • Accurately record details of interactions, complaints, and actions taken
  • Ensure customer satisfaction by delivering timely and friendly responses

Your Profile

  • Native-level French speaker (mandatory)
  • Good English level (minimum B2)
  • Already based in Portugal (eligible candidates: from Coimbra down to Algarve)
  • Strong written skills in French
  • Motivated, reliable, and customer-oriented
  • Excellent communication skills and team spirit
  • Prior experience in customer service is a plus (not mandatory)

What’s in It for You?

  • Contract: 6-month temporary contract with full-time employment
  • Salary package:
  • 890€ gross/month × 14 salaries per year
  • Up to 100€ performance bonus monthly
  • Meal allowance of 7.23€ per working day
  • Schedule: Rotational shifts, Monday–Sunday, between 08:00–21:00

Your Future Employer

Founded in 2000 by two French entrepreneurs, this company has grown into a global Customer Experience Specialist with over 50,000 employees worldwide. From their Lisbon hub, they deliver customer support services for some of the world’s leading and most innovative brands, especially in the travel and tourism industry. Join their multicultural team and take part in shaping exceptional customer experiences.