Blu Selection

French Speaking Customer Advisor – Lisbon

Blu Selection

Full-Time
Portugal
Onsite
French & English
Valid through 2025-10-06

Job description

Are you ready to live abroad, make international friends, and enjoy life in sunny Portugal? If you are motivated to help customers and thrive on solving problems, this opportunity might be the perfect match. Join a multicultural team in Lisbon and start your career in customer service while exploring one of Europe’s most vibrant cities!

Your responsibilities and impact as a Customer Advisor will be:

  • Providing top-quality assistance by phone, email, or social media to resolve customer inquiries
  • Offering clear and effective solutions tailored to customers’ needs
  • Remaining calm, empathetic, and professional when addressing customer concerns
  • Redirecting customers to the appropriate department when needed
  • Staying informed about the company’s products and services to provide accurate guidance

Skills, qualifications, and interests you need to succeed in this role:

  • Native level of French and good level of English
  • Interest in customer service and problem-solving
  • Excellent written and verbal communication skills
  • A friendly, empathetic, and detail-oriented personality
  • Openness to working in an international and multicultural environment

What’s in it for you?

  • Contract type: Fixed-term, renewable yearly
  • Working hours: Full-time on rotating shifts (depending on the project)
  • Training: Intensive onboarding to help you succeed in your role
  • Salary package (2 options):
  • With free accommodation (shared flat, all bills included): 1,040€ gross/month
  • Without accommodation: 1,240€ gross/month
  • Relocation package for international candidates:
  • Reimbursement of initial flight expenses after 9 months
  • Airport pick-up upon arrival
  • Yearly return flight to your home country within the EU
  • Administrative support with paperwork, bank account setup, etc.
  • Private health insurance (in addition to the standard coverage)
  • Free Portuguese lessons, cooking classes, sports activities, and social events
  • 22 days of paid holidays + Portuguese public holidays
  • Career development opportunities in a fast-growing international company

Your future company:

Our client is one of Europe’s leading providers of customer experience solutions. Based in Lisbon, you’ll be joining a diverse team of professionals from all over the world. Known for delivering excellent customer support, this company is the right place to grow your career while enjoying a multicultural and friendly work environment.