Customer Service for a Medical Device Company – French Speaker - Lisbon
Blu Selection
Job description
Are you passionate about healthcare and eager to make a difference in people’s lives? This is your chance to support patients and healthcare professionals by working for a company that is transforming diabetes management. Join an international team in Lisbon and be part of a mission-driven project where your work truly matters.
Your responsibilities and impact as a Customer Service Specialist will be:
- Handling customer inquiries related to the Omnipod Insulin Management System
- Managing orders and coordinating product shipments
- Providing clear guidance and empathetic support to customers and caregivers
- Troubleshooting and resolving issues in a timely manner
- Encouraging compliance and proper product use to improve patient outcomes
Skills, qualifications, and interests you need to succeed in this role:
- Fluent level of French and good command of English
- Strong communication and active listening skills
- A proactive, empathetic, and solutions-oriented mindset
- Motivation, adaptability, and teamwork skills
- Interest in healthcare, medicine, or medical technology
- Comfortable working in an international and multicultural environment
What’s in it for you?
- Signing bonus: 1,500€
- Contract type: Long-term fixed-term contract, renewable yearly
- Working hours: Full-time (40h/week) on rotating shifts (Mon–Sun, 24/7)
- Salary package (2 options):
- With free accommodation (shared flat, all bills included): 1,040€ gross/month
- Without accommodation: 1,240€ gross/month
- Flight expenses reimbursed after 9 months
- Airport pick-up and administrative support upon arrival (bank account, paperwork, etc.)
- Yearly return flight to your home country within the EU
- Free Portuguese lessons, cooking classes, sports activities, and social events
- Real career development opportunities in different career paths
- Training period (4 weeks): Paid at 50% of your hourly wage (with lower taxes)
Your future company:
This company is dedicated to improving the quality of life for people living with diabetes. By joining their team in Lisbon, you’ll be part of a global organization that combines innovation and patient care while working in a supportive and multicultural environment.