Next Job Abroad

Finnish-speaking Smart Watch Customer Service Specialist in Sofia

Next Job Abroad

Full-Time
Bulgaria
Onsite
Finnish & English
Valid through 2025-11-04

Job description

Description and Requirements

Please note that the position is based in Sofia, Bulgaria and our client will help you to relocate if you are based outside the country.

If you are excited about health and technology - join the smart watch team! 

As a Customer Support Specialist for Smart Watch products, you will be part of a great team and will:

  • Help the users with any issues they might have via tickets or calls
  • Provide solutions to everyday device use questions on a case-by-case customer-oriented approach
  • Identify trending issues and bugs from users’ reported issues and communicate them to your supervision team
  • Work with a passionate team of customer-friendly colleagues from an international background

What you'll bring:

  • Very good knowledge of Finnish language (B2 or similar) for daily communication with customers
  • Good command of English (B1 or similar) for training and internal communication
  • Basic understanding of iOS and Android OS features
  • Demonstrating empathy
  • Desire to help customers as best as possible and willing to contribute to the team’s success  
  • Result-oriented with personal performance
  • Friendly and outgoing personality
  • Looking for a long-term employment

Offer:

  • Flexible working hours options
  • Fully paid training 
  • Stable job and career development opportunities
  • Attractive salary
  • Additional health insurance
  • 50+ benefits and services to choose from
  • Positive international working environment
  • Support and learning
  • Employee referral bonuses

Does it sound like the perfect job for you? Apply now!