TELUS Digital is at the forefront of creating and enhancing the world's data to enable better AI via human intelligence. By providing enriched data through a skilled team of AI specialists and a managed AI Community of over one million crowd contributors, we empower generative AI (GenAI), computer vision, and natural language processing models. Utilizing proprietary AI-assisted, quality-optimized technology, we ensure efficient data collection, accurate labeling, and precise fine-tuning. Our solutions improve AI systems in multiple applications, such as advanced smart products, improved search results, expanded speech recognition, more human-like bot interactions, and more.
Join our global AI Community of 1 million+ annotators and linguists in helping companies test and improve machine learning models.

Our flexible freelance opportunities allow you to work at your own pace and from the comfort of your own home. Join us today and be part of a dynamic and innovative team that is making a difference in the world!


TELUS Digital is looking for participants for an on-site data collection study in Tampere and Helsinki. Project Bluebell is about collecting a series of short videos from the participants in one session scheduled to last 60 minutes in a central location, easily accessible with public transport.

In order to participate, you must meet the following requirements:

You are 18 years old or older
You are legally allowed to work in Finland
You are able to understand instructions in Finnish or English
You are able to travel to a central location in either Tampere or Helsinki
You understand that we will record short videos of you, including your face. The data will solely be used internally.

COMPENSATION

The task onsite will last 60 minutes, and we offer a compensation of 100€.
The payment will be made via the TELUS International Community Payment Portal (Hyperwallet), where you can choose PayPal, bank transfer, or wire transfer as the payment method.

Qualification path

Complete the application process (pre-screening questionnaire and Terms and Conditions).

You may also confirm your interest and send your CV directly via email to mailyn.esguerra@telusdigital.com with the subject line: Application for [Job Title] – Site Name, to ensure your application is promptly received and reviewed.


TELUS Digital is looking for participants for an on-site data collection study in Tampere and Helsinki. Project Bluebell is about collecting a series of short videos from the participants in one session scheduled to last 60 minutes in a central location, easily accessible with public transport.In order to participate, you must meet the following requirements:<ul><li>You are 18 years old or older</li><li>You are legally allowed to work in Finland</li><li>You are able to understand instructions in Finnish or English</li><li>You are able to travel to a central location in either Tampere or Helsinki</li><li>You understand that we will record short videos of you, including your face. The data will solely be used internally.</li></ul>COMPENSATION<ul><li>The task onsite will last 60 minutes, and we offer a compensation of 100€.</li><li>The payment will be made via the TELUS International Community Payment Portal (Hyperwallet), where you can choose PayPal, bank transfer, or wire transfer as the payment method.</li></ul>Qualification path<ul><li>Complete the application process (pre-screening questionnaire and Terms and Conditions).</li></ul>You may also confirm your interest and send your CV directly via email to mailyn.esguerra@telusdigital.com with the subject line: Application for [Job Title] – Site Name, to ensure your application is promptly received and reviewed.

Freelance: Bluebell - Onsite study participants - Finnish Speaker

in an exciting AI/Voice Recognition project and help improve cutting-edge technology! 

(Please note: this role is offered on a work-from-home basis in Greece. You can not work from home from any other country than Greece in this role)

On behalf of our client, we are looking for a Finnish-speaking Audio Data Reviewer to join an international team working on an innovative AI and machine learning project. This role focuses on improving voice-triggering features that enable hands-free interaction with devices.
About the role
Voice-triggering technology allows users to activate virtual assistants by saying certain key phrases. Your work will help refine and improve the accuracy of this technology, making it more efficient and user-friendly.
In this role, you will listen to short audio recordings in Finnish and classify them according to specific criteria. Recordings can be:
Positive triggers – where the speaker is intentionally using the trigger phrase to activate the assistant.
 Negative triggers – audio clips without the trigger phrase, such as segments from podcasts.
You will then answer a set of questions based on what you hear.
Your daily tasks will include:
Listening to short Finnish audio clips
 Determining whether the recording contains the correct trigger phrase
 Classifying the audio according to project guidelines
 Answering follow-up questions about each recording
 Ensuring high accuracy and consistency in your evaluations
Requirements:
- No prior experience required – full training will be provided
- Native-level proficiency in Finnish
- Good English skills (written and spoken)
- Strong attention to detail and ability to follow instructions
- Comfortable working with audio and technology tools
The offer:

• Complete support to help you ease your relocation to Greece (our client will cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age

This is a unique opportunity to work on a project that impacts millions of users worldwide and to contribute to the development of innovative AI solutions.


in an exciting AI/Voice Recognition project and help improve cutting-edge technology! (Please note: this role is offered on a work-from-home basis in Greece. You can not work from home from any other country than Greece in this role)On behalf of our client, we are looking for a Finnish-speaking Audio Data Reviewer to join an international team working on an innovative AI and machine learning project. This role focuses on improving voice-triggering features that enable hands-free interaction with devices.About the roleVoice-triggering technology allows users to activate virtual assistants by saying certain key phrases. Your work will help refine and improve the accuracy of this technology, making it more efficient and user-friendly.In this role, you will listen to short audio recordings in Finnish and classify them according to specific criteria. Recordings can be:<ul><li>Positive triggers – where the speaker is intentionally using the trigger phrase to activate the assistant.</li><li> Negative triggers – audio clips without the trigger phrase, such as segments from podcasts.</li></ul>You will then answer a set of questions based on what you hear.Your daily tasks will include:<ul><li>Listening to short Finnish audio clips</li><li> Determining whether the recording contains the correct trigger phrase</li><li> Classifying the audio according to project guidelines</li><li> Answering follow-up questions about each recording</li><li> Ensuring high accuracy and consistency in your evaluations</li></ul>Requirements:- No prior experience required – full training will be provided- Native-level proficiency in Finnish- Good English skills (written and spoken)- Strong attention to detail and ability to follow instructions- Comfortable working with audio and technology toolsThe offer:• Complete support to help you ease your relocation to Greece (our client will cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)• Competitive monthly salary + 2 extra salaries per year• Health care benefits and numerous other discounts• Full training by certified instructors• Professional growth &amp; development opportunities• Special events as well as community &amp; social responsibility initiatives• Free online Greek language courses• State of the art premises, providing a great working environment with relaxing break areas• Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or ageThis is a unique opportunity to work on a project that impacts millions of users worldwide and to contribute to the development of innovative AI solutions.

Finnish-speaking Audio Data Reviewer in Greece

Founded in 2008, our client is a leading global player in the rapidly growing iGaming market. Having launched its first online brand in 2010, our client is running a wide range of exciting brands across multiple markets. Managing a multi-brand portfolio on its proprietary platform, offering a secure, innovative, and entertainment-driven player experience in both casino and sports. Or client is an international employer within the iGaming industry and has over 500 talented employees across 7 main locations.
Location: St. Julian’s, Malta (Hybrid)
Our client doesn’t settle for ‘OK’. They strive to offer the best possible customer experience to their entire base of loyal customers. That means having best in class customer experience to be able to solve queries, enhance and exceed all expectations their players have. This isn’t your typical CS role, you will be taking things to the next level!
They are looking for passionate, people-centric individuals with great communication skills, to join their friendly, fun and creative team. Sounds like you? Read on...
You will become an expert on our clients sportsbook and casino brands and service. Directing your positive energy to all calls, chats and emails, assisting our clients customers with any queries they might have, daily. No day is the same in this role and that's what makes this role exciting.
Don’t you hate it when it’s tough to get a straight answer? So does our client! And that's the reason why you as their Customer Service Star, will be a one stop shop for all service, account and payments related needs of their players.
Sharing your ideas to keep improving our clients system, and making sure they stay on top of the game is important to them, so providing valuable feedback to Team Leaders and Country Managers and keeping the Knowledge base fresh is a significant part of your role.
 
Responsibilities:
Resolve customer queries via calls, live chat and email
Take ownership of customer cases that cannot be resolved at the point of contact and see through to full resolution
Communicate directly with other teams and providers to solve customer problems in the most efficient way
Approve customer withdrawals upon request from the player
Process KYC and documentation, conduct any enhanced due diligence required
Run daily security checks including reports on new customer accounts and payment transactions to protect the business from technical issues and abuse
Contribute to team effort by achieving personal KPIs to support departmental SLAs
Provide insight into current customer feedback and help shape our clients systems, processes and self-service outlets, such as their FAQs and Knowledgebase, both within CS and the wider Country Management
Ad hoc tasks as required by the CS Management such as analysing customer contact trends and patterns, and providing context around these

About You:
Fluent knowledge of Finnish- both written and spoken
A keen interest in sports and casino
Analytical and problem-solving skills
Able to adapt to shift work
Customer service experience is considered a plus
Able to multitask

Development & Growth:
With our client, they are committed to your continuous growth. With the internal Academy Programme, you will have the opportunity to expand your knowledge in key areas such as escalations, fraud, compliance, commercial, and product. This programme is designed to foster your career development, providing you with the tools and insights needed to grow into a more versatile, well-rounded professional. Our client prioritises investing in your potential, helping you thrive in your current role while opening doors to more opportunities within their company.

So what can you expect from our client as a place of work?
A competitive relocation package including a company bonus scheme! 
Fantastic quarterly team events and weekly company events.
A one-time bonus to help you set up a comfortable workstation at home (our client is truly Hybrid!)
On top of our clients Hybrid work arrangement, up to 40 days a year to work fully remote from anywhere.
Wellbeing allowance.
A comprehensive, International Private Health Insurance.
Breakfast at the office on Tuesdays.
Lunch at the office on Mondays and Wednesdays.



Founded in 2008, our client is a leading global player in the rapidly growing iGaming market. Having launched its first online brand in 2010, our client is running a wide range of exciting brands across multiple markets. Managing a multi-brand portfolio on its proprietary platform, offering a secure, innovative, and entertainment-driven player experience in both casino and sports. Or client is an international employer within the iGaming industry and has over 500 talented employees across 7 main locations.Location: St. Julian’s, Malta (Hybrid)Our client doesn’t settle for ‘OK’. They strive to offer the best possible customer experience to their entire base of loyal customers. That means having best in class customer experience to be able to solve queries, enhance and exceed all expectations their players have. This isn’t your typical CS role, you will be taking things to the next level!They are looking for passionate, people-centric individuals with great communication skills, to join their friendly, fun and creative team. Sounds like you? Read on...You will become an expert on our clients sportsbook and casino brands and service. Directing your positive energy to all calls, chats and emails, assisting our clients customers with any queries they might have, daily. No day is the same in this role and that's what makes this role exciting.Don’t you hate it when it’s tough to get a straight answer? So does our client! And that's the reason why you as their Customer Service Star, will be a one stop shop for all service, account and payments related needs of their players.Sharing your ideas to keep improving our clients system, and making sure they stay on top of the game is important to them, so providing valuable feedback to Team Leaders and Country Managers and keeping the Knowledge base fresh is a significant part of your role.Responsibilities:<ul><li>Resolve customer queries via calls, live chat and email</li><li>Take ownership of customer cases that cannot be resolved at the point of contact and see through to full resolution</li><li>Communicate directly with other teams and providers to solve customer problems in the most efficient way</li><li>Approve customer withdrawals upon request from the player</li><li>Process KYC and documentation, conduct any enhanced due diligence required</li><li>Run daily security checks including reports on new customer accounts and payment transactions to protect the business from technical issues and abuse</li><li>Contribute to team effort by achieving personal KPIs to support departmental SLAs</li><li>Provide insight into current customer feedback and help shape our clients systems, processes and self-service outlets, such as their FAQs and Knowledgebase, both within CS and the wider Country Management</li><li>Ad hoc tasks as required by the CS Management such as analysing customer contact trends and patterns, and providing context around these</li></ul>About You:<ul><li>Fluent knowledge of Finnish- both written and spoken</li><li>A keen interest in sports and casino</li><li>Analytical and problem-solving skills</li><li>Able to adapt to shift work</li><li>Customer service experience is considered a plus</li><li>Able to multitask</li></ul>Development &amp; Growth:With our client, they are committed to your continuous growth. With the internal Academy Programme, you will have the opportunity to expand your knowledge in key areas such as escalations, fraud, compliance, commercial, and product. This programme is designed to foster your career development, providing you with the tools and insights needed to grow into a more versatile, well-rounded professional. Our client prioritises investing in your potential, helping you thrive in your current role while opening doors to more opportunities within their company.So what can you expect from our client as a place of work?<ul><li>A competitive relocation package including a company bonus scheme! </li><li>Fantastic quarterly team events and weekly company events.</li><li>A one-time bonus to help you set up a comfortable workstation at home (our client is truly Hybrid!)</li><li>On top of our clients Hybrid work arrangement, up to 40 days a year to work fully remote from anywhere.</li><li>Wellbeing allowance.</li><li>A comprehensive, International Private Health Insurance.</li><li>Breakfast at the office on Tuesdays.</li><li>Lunch at the office on Mondays and Wednesdays.</li></ul>

Finnish-speaking iGaming Customer Service Agent in Malta 

Work in Greece as a Finnish-speaking Customer Service Advisor! (Home-office in Greece)

On behalf of our client, we are looking for Finnish-speaking customer service advisors to join an international team in Greece. In this role, you will support a leading global platform within the fast-growing food and grocery delivery sector – a service used by millions of people worldwide.


You’ll be part of a dynamic, digital-first environment where you will help ensure smooth, reliable, and positive delivery experiences for customers and partners across the Nordic region.

Your main tasks:
Handle incoming communication via phone, chat, and email from both customers and partners
Assist with order, refund, delivery, and platform-related questions
Provide professional and empathetic customer service according to set guidelines
Escalate unresolved or sensitive cases when needed
Carry out other ad-hoc administrative tasks related to the role

Requirements:
Excellent communication skills in Finnish
Good command of English (spoken and written)
Previous customer service experience is an advantage but not required
Good typing and multitasking skills
Comfortable using PC tools and navigating different systems

The offer:
Paid relocation package to Greece (including flight tickets, temporary hotel accommodation, and support with finding housing)
Competitive monthly salary + 2 extra salaries per year
Health care benefits and other perks
Paid training with certified instructors
Career development opportunities in an international environment
Social activities, events, and community initiatives
Free online Greek language courses

This is a great opportunity to gain valuable international experience, develop your skills, and work in a multicultural environment.


Work in Greece as a Finnish-speaking Customer Service Advisor! (Home-office in Greece)On behalf of our client, we are looking for Finnish-speaking customer service advisors to join an international team in Greece. In this role, you will support a leading global platform within the fast-growing food and grocery delivery sector – a service used by millions of people worldwide.You’ll be part of a dynamic, digital-first environment where you will help ensure smooth, reliable, and positive delivery experiences for customers and partners across the Nordic region.Your main tasks:<ul><li>Handle incoming communication via phone, chat, and email from both customers and partners</li><li>Assist with order, refund, delivery, and platform-related questions</li><li>Provide professional and empathetic customer service according to set guidelines</li><li>Escalate unresolved or sensitive cases when needed</li><li>Carry out other ad-hoc administrative tasks related to the role</li></ul>Requirements:<ul><li>Excellent communication skills in Finnish</li><li>Good command of English (spoken and written)</li><li>Previous customer service experience is an advantage but not required</li><li>Good typing and multitasking skills</li><li>Comfortable using PC tools and navigating different systems</li></ul>The offer:<ul><li>Paid relocation package to Greece (including flight tickets, temporary hotel accommodation, and support with finding housing)</li><li>Competitive monthly salary + 2 extra salaries per year</li><li>Health care benefits and other perks</li><li>Paid training with certified instructors</li><li>Career development opportunities in an international environment</li><li>Social activities, events, and community initiatives</li><li>Free online Greek language courses</li></ul>This is a great opportunity to gain valuable international experience, develop your skills, and work in a multicultural environment.

Freelance: Bluebell - Onsite study participants - Finnish Speaker

TELUS Digital AI Inc.

Job description

Other open Finnish speaking jobs

Finnish-speaking Audio Data Reviewer in Greece

Finnish-speaking iGaming Customer Service Agent in Malta

Finnish-speaking Customer Service Agent in Greece