Blu Selection

Customer Service for Luxury Fashion Brand – French Speaker – Lisbon

Blu Selection

Full-Time
Portugal
Onsite
French & English
Valid through 2025-09-17

Job description

Do you want to work in the glamorous world of luxury fashion, supporting prestigious brands such as Louis Vuitton, Michael Kors, and more? This is your chance to join one of the world’s most iconic fashion houses as part of their customer service team in Lisbon.

Your responsibilities and impact as Customer Service for a Luxury Fashion Brand will be:

  • Manage customer service requests via phone and email
  • Provide detailed product information to clients
  • Advise customers on product usage with professionalism
  • Ensure follow-up and maintain excellent client relationships

Skills, qualifications, and interests you need to succeed in this role:

  • EU Citizenship or valid residency/work permit is mandatory
  • Native-level French speaker (good level of English is a plus)
  • Motivation and commitment to work abroad
  • Passion for fashion and affinity with luxury brands
  • Strong communication and active listening skills
  • Team-oriented, adaptable, and open to multicultural collaboration

What’s in it for you?

  • Type of contract: Long-term fixed-term contract, renewable yearly
  • Working hours: Full-time or part-time options with rotating shifts (depending on the project)
  • Salary package:
  • With free accommodation (shared flat, all bills included): €1040 gross/month
  • Without accommodation: €1240 gross/month

Additional benefits:

  • Private health insurance from the first day of the contract
  • Reimbursement of your initial flight after 9 months
  • Airport pick-up and yearly two-way flight ticket back to your home country (within the EU)
  • Support with administrative tasks (bank account, paperwork, etc.)
  • Free Portuguese lessons, cooking classes, sports activities, and company-organized social events
  • Real career opportunities in various professional paths
  • Compensation during training (1 to 4 weeks): 50% of your hourly wage (reduced taxes)

Your Future Company

You will be part of a multinational organization that is globally recognized as one of the best providers of sales and customer service solutions. In Lisbon, you will join a multicultural environment with colleagues from more than 80 nationalities, supporting some of the world’s most renowned fashion and lifestyle brands.