Customer Service for InterContinental Hotels – French Speaker
Blu Selection
Full-Time
Portugal
Onsite
French & English
Valid through 2025-08-18
Job description
Do you have a passion for the travel and tourism industry? Do you like traveling when everything goes the way it should? You can have an impact on making travelers’ journeys a success.
Your responsibilities and impact as Customer Service for IHG will be
- Solving issues during the booking process
- Giving instructions and taking an active role in finding the right booking
- Following up during the vacation, providing good solutions including refunds
- Being responsible for the current and expanding the clients’ network
- Managing good and qualified lead generation
- Providing excellent client support across a range of areas
Skills, qualifications, and interests you need to succeed in this role
- EU citizenship or valid residency card
- Fluent in French and English
- Interest in travel and tourism
- Motivation and commitment to work
- Excellent communication and listening skills
What’s in it for you
- Type of contract: Long-term fixed-term contract, renewable annually
- Working hours: Full-time (40h/week), rotating shifts Mon–Sun between 7 AM and 7 PM
- Salary conditions:
- Including free accommodation (shared flat, all bills included): 1040€ gross/month
- Excluding accommodation: 1240€ gross/month
Relocation package for international candidates
- Reimbursement of initial flight expenses after 9 months
- Airport pick-up
- Yearly two-way flight ticket back to home country (within the EU)
- Help with paperwork, opening bank account, etc.
Extra benefits
- Free Portuguese lessons, cooking classes, sports activities and social events
- Real career opportunities in various career paths