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Customer Care Associate in Lisbon (Dutch Flemish Speaker) 


Customer Care Associate in Lisbon (Dutch Flemish Speaker)

Customer Care Associate in Lisbon (Dutch Flemish Speaker) 

Are you passionate about delivering premium customer experiences? Step into a role where quality service, attention to detail, and customer satisfaction are at the heart of everything you do.

We're looking for individuals who take pride in offering high-level customer care, who enjoy solving problems, and who can communicate clearly and confidently. If you're fluent in Dutch or Flemish, thrive in a multicultural environment, and are ready for a new opportunity in sunny Lisbon, this could be the right move for you.

Your responsibilities and impact as an Operations Customer Expert will be:
Supporting customers through multiple channels (voice, email, chat) in Dutch/Flemish and English
Understanding customer needs and providing accurate, efficient solutions
Ensuring a smooth and professional experience in every interaction
Resolving issues on first contact whenever possible
Staying informed about products and services to offer clear guidance
Identifying opportunities for customer satisfaction and loyalty through thoughtful recommendations
Skills, qualifications, and qualities you’ll bring:
Native-level fluency in Dutch or Flemish and a solid command of English (minimum B2 level)
Excellent communication skills and a customer-focused attitude
Problem-solving mindset with a calm, friendly approach
Previous experience in customer service or sales is a plus
EU citizenship or a valid Portuguese residence permit
What’s in it for you:
12-month contract, with potential for long-term or permanent employment
Full-time (40h/week), rotating shifts between 07:00 and 19:00
Gross monthly salary with accommodation: 1,150€
Gross monthly salary without accommodation: 1,409€
Performance bonus: up to 100€/month
Paid training: 20 days, 42.72€/day
Health insurance from day one
Relocation support and optional shared housing
International, growth-focused workplace in Lisbon
About your future company:
You’ll be joining a global leader in customer experience solutions, working in a vibrant international team based in Lisbon. This company supports some of the world’s most well-known premium brands and is known for its commitment to employee development and workplace culture.


Are you passionate about delivering premium customer experiences? Step into a role where quality service, attention to detail, and customer satisfaction are at the heart of everything you do.We're looking for individuals who take pride in offering high-level customer care, who enjoy solving problems, and who can communicate clearly and confidently. If you're fluent in Dutch or Flemish, thrive in a multicultural environment, and are ready for a new opportunity in sunny Lisbon, this could be the right move for you.Your responsibilities and impact as an Operations Customer Expert will be:<ul><li>Supporting customers through multiple channels (voice, email, chat) in Dutch/Flemish and English</li><li>Understanding customer needs and providing accurate, efficient solutions</li><li>Ensuring a smooth and professional experience in every interaction</li><li>Resolving issues on first contact whenever possible</li><li>Staying informed about products and services to offer clear guidance</li><li>Identifying opportunities for customer satisfaction and loyalty through thoughtful recommendations</li></ul>Skills, qualifications, and qualities you’ll bring:<ul><li>Native-level fluency in Dutch or Flemish and a solid command of English (minimum B2 level)</li><li>Excellent communication skills and a customer-focused attitude</li><li>Problem-solving mindset with a calm, friendly approach</li><li>Previous experience in customer service or sales is a plus</li><li>EU citizenship or a valid Portuguese residence permit</li></ul>What’s in it for you:<ul><li>12-month contract, with potential for long-term or permanent employment</li><li>Full-time (40h/week), rotating shifts between 07:00 and 19:00</li><li>Gross monthly salary with accommodation: 1,150€</li><li>Gross monthly salary without accommodation: 1,409€</li><li>Performance bonus: up to 100€/month</li><li>Paid training: 20 days, 42.72€/day</li><li>Health insurance from day one</li><li>Relocation support and optional shared housing</li><li>International, growth-focused workplace in Lisbon</li></ul>About your future company:You’ll be joining a global leader in customer experience solutions, working in a vibrant international team based in Lisbon. This company supports some of the world’s most well-known premium brands and is known for its commitment to employee development and workplace culture.

Operations Customer Expert in Lisbon (Dutch Speaker)

Ben je gepassioneerd over het leveren van uitzonderlijke klantervaringen of sta je te popelen om te beginnen aan een dynamische carrière in fietsen en verkoop? Als je goed presteert in een snelle, klantgerichte omgeving en uitstekende communicatieve vaardigheden hebt, dan hebben we een leuke mogelijkheid voor je in het hart van Athene, Griekenland!

Of je nu op zoek bent naar persoonlijke ontwikkeling, leer- en carrièremogelijkheden, een culturele ontdekking of gewoon een levenslange ervaring, je zal het hier allemaal vinden!

Jouw verantwoordelijkheden en impact als Fietsverkoop Adviseur zullen zijn:Dagelijkse ondersteuning van klanten in de B2B-markt en identificatie van verkoopkansen
Een vertrouwensrelatie opbouwen met belangrijke besluitvormers in de marketingindustrie en adviseurs voor online reclamestrategieën
De bedrijfsdoelstellingen van je klanten begrijpen om de meest effectieve online reclame te realiseren
Meer verkopen door up-selling
Een hoge klanttevredenheid bereiken met een focus op kwaliteit en resultaten
Vaardigheden, kwalificaties en interesses die je nodig hebt om te slagen in deze functie:Een vloeiende beheersing van de Nederlandse taal en een B2/C1 niveau van de Engelse taal
Ervaring in verkoop
Mondig en communicatief
Een echte teamspeler zijn en toegewijd aan je werk
Enthousiast over interculturele communicatie en de expat lifestyle
Wonen in of bereid zijn te verhuizen naar Griekenland voor een internationale carrière en levenservaring
Wat zit er in voor jou?Een fulltime baan, 40 uur per week
Vast contract na proeftijd
Visum sponsoring mogelijk
Competitief salaris + voordelen
Een tekenbonus van €1200,-
Ziektekostenverzekering vanaf je eerste werkdag!
Volledig betaalde training
Werken in een multiculturele omgeving
Een bedrijf dat je niet alleen een baan biedt, maar een volledige ervaring in het buitenland!
Training voordat het project begint

Jouw toekomstige bedrijf:
2 Franse ondernemers richtten in 2000 een startup op en vandaag leiden ze een wereldwijd merk. Hun groei en oplossingsgerichte diensten worden erkend door de meest vooruitstrevende merken en toonaangevende bedrijven waar ze nu mee samenwerken. Ze zijn uitgegroeid tot een van de grootste internationale leveranciers van klantervaringsoplossingen met meer dan 75.000 meertalige medewerkers in meer dan 50 landen over de hele wereld en ze zijn op zoek naar nieuwe leden om hen te vergezellen op hun reis in hun Griekse hub.


Ben je gepassioneerd over het leveren van uitzonderlijke klantervaringen of sta je te popelen om te beginnen aan een dynamische carrière in fietsen en verkoop? Als je goed presteert in een snelle, klantgerichte omgeving en uitstekende communicatieve vaardigheden hebt, dan hebben we een leuke mogelijkheid voor je in het hart van Athene, Griekenland!Of je nu op zoek bent naar persoonlijke ontwikkeling, leer- en carrièremogelijkheden, een culturele ontdekking of gewoon een levenslange ervaring, je zal het hier allemaal vinden!<ul><li>Jouw verantwoordelijkheden en impact als Fietsverkoop Adviseur zullen zijn:Dagelijkse ondersteuning van klanten in de B2B-markt en identificatie van verkoopkansen</li><li>Een vertrouwensrelatie opbouwen met belangrijke besluitvormers in de marketingindustrie en adviseurs voor online reclamestrategieën</li><li>De bedrijfsdoelstellingen van je klanten begrijpen om de meest effectieve online reclame te realiseren</li><li>Meer verkopen door up-selling</li><li>Een hoge klanttevredenheid bereiken met een focus op kwaliteit en resultaten</li><li>Vaardigheden, kwalificaties en interesses die je nodig hebt om te slagen in deze functie:Een vloeiende beheersing van de Nederlandse taal en een B2/C1 niveau van de Engelse taal</li><li>Ervaring in verkoop</li><li>Mondig en communicatief</li><li>Een echte teamspeler zijn en toegewijd aan je werk</li><li>Enthousiast over interculturele communicatie en de expat lifestyle</li><li>Wonen in of bereid zijn te verhuizen naar Griekenland voor een internationale carrière en levenservaring</li><li>Wat zit er in voor jou?Een fulltime baan, 40 uur per week</li><li>Vast contract na proeftijd</li><li>Visum sponsoring mogelijk</li><li>Competitief salaris + voordelen</li><li>Een tekenbonus van €1200,-</li><li>Ziektekostenverzekering vanaf je eerste werkdag!</li><li>Volledig betaalde training</li><li>Werken in een multiculturele omgeving</li><li>Een bedrijf dat je niet alleen een baan biedt, maar een volledige ervaring in het buitenland!</li><li>Training voordat het project begint</li></ul>Jouw toekomstige bedrijf:2 Franse ondernemers richtten in 2000 een startup op en vandaag leiden ze een wereldwijd merk. Hun groei en oplossingsgerichte diensten worden erkend door de meest vooruitstrevende merken en toonaangevende bedrijven waar ze nu mee samenwerken. Ze zijn uitgegroeid tot een van de grootste internationale leveranciers van klantervaringsoplossingen met meer dan 75.000 meertalige medewerkers in meer dan 50 landen over de hele wereld en ze zijn op zoek naar nieuwe leden om hen te vergezellen op hun reis in hun Griekse hub.

Werken vanuit huis in Griekenland: Fietsverkoop Adviseur (Nederlands)

Are you looking for an international experience and want to smell the warm and fresh air of Lisbon?

Did you just finish high school or university, do want to settle in Portugal or just want to take a break whilst being productive?

Regardless of your professional background — if you would like to work in an office, dealing with customer's needs and are friendly, keen, and diligent, then this is your opportunity!

You will be supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands.
Your responsibilities as Customer Support will be:
Answering incoming queries from customers
Identifying issues and provide solutions
Ensuring high level of customer satisfaction
Recording data in the CRM system
Providing ad-hoc support
Being a team player and participate in the success of the team and project

Skills, qualifications, and interests you need to succeed in this role:
A native level of Dutch and at least a B1 level of English
Knowledge of the value and impact that a good customer experience can create
Being an attentive listener, comfortable and skillful at communicating with people
Having a drive for excellence and professionalism
Being a real team player and committed to your work
Excitement about intercultural communication and the expatriate lifestyle
Living in or willing to relocate to Lisbon for an international career and life experience
Having a valid Portuguese work permit or a nationality that allows you to work in an EU-country
What’s in it for you?
Salary conditions (*) – 2 options:
Including free accommodation (shared flat, all bills included): 1040€ gross/month
Excluding accommodation: 1298€ gross/month

For international candidates:
Reimbursement of your initial flight expenses after 3 months
Help in paperwork, opening bank account, etc. upon your arrival

Extra perks:
Free Portuguese lessons, cooking classes, sports activities and social events organized by the company
Real career opportunities in different career paths

(*) Compensation during training period if successful (from 1 to 4 weeks): nearly fully paid

Relocation Package for International Candidates:

Reimbursement of your initial flight expenses after contract signing
Airport pick-up
Help in paperwork, opening bank account, etc. upon your arrival

Extra Perks:
Private health insurance after 6 months of contract which is extra to the standard insurance
Free Portuguese lessons, cooking classes, sports activities and social events organized by the company
Portuguese public holidays and 22 days of paid holidays.

Your Future Company:
Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team, including talents from more than 80 nationalities all over the world? Because they are looking for you!

What should you expect from living in Lisbon?
A colorful city view and a rich cultural history
Pros of living in a European capital on a budget
Delicious Portuguese cuisine and famous café culture
Friendly people, good vibes and a happy-go-lucky urban life
Warm climate all year and a sunny beach life next to the Atlantic
A large English-speaking local community and international environment

Is this project not the best fit for you? Feel free to check our other opportunities in Customer Service in Lisbon or send us your CV to be considered for other projects or future opportunities.


Are you looking for an international experience and want to smell the warm and fresh air of Lisbon?Did you just finish high school or university, do want to settle in Portugal or just want to take a break whilst being productive?Regardless of your professional background — if you would like to work in an office, dealing with customer's needs and are friendly, keen, and diligent, then this is your opportunity!You will be supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands.<h2>Your responsibilities as Customer Support will be:</h2><ul><li>Answering incoming queries from customers</li><li>Identifying issues and provide solutions</li><li>Ensuring high level of customer satisfaction</li><li>Recording data in the CRM system</li><li>Providing ad-hoc support</li><li>Being a team player and participate in the success of the team and project</li></ul><h2>Skills, qualifications, and interests you need to succeed in this role:</h2><ul><li>A native level of Dutch and at least a B1 level of English</li><li>Knowledge of the value and impact that a good customer experience can create</li><li>Being an attentive listener, comfortable and skillful at communicating with people</li><li>Having a drive for excellence and professionalism</li><li>Being a real team player and committed to your work</li><li>Excitement about intercultural communication and the expatriate lifestyle</li><li>Living in or willing to relocate to Lisbon for an international career and life experience</li><li>Having a valid Portuguese work permit or a nationality that allows you to work in an EU-country</li></ul><h2>What’s in it for you?</h2>Salary conditions (*) – 2 options:<ul><li>Including free accommodation (shared flat, all bills included): 1040€ gross/month</li><li>Excluding accommodation: 1298€ gross/month</li></ul>For international candidates:<ul><li>Reimbursement of your initial flight expenses after 3 months</li><li>Help in paperwork, opening bank account, etc. upon your arrival</li></ul>Extra perks:<ul><li>Free Portuguese lessons, cooking classes, sports activities and social events organized by the company</li><li>Real career opportunities in different career paths</li></ul>(*) Compensation during training period if successful (from 1 to 4 weeks): nearly fully paidRelocation Package for International Candidates:<ul><li>Reimbursement of your initial flight expenses after contract signing</li><li>Airport pick-up</li><li>Help in paperwork, opening bank account, etc. upon your arrival</li></ul>Extra Perks:Private health insurance after 6 months of contract which is extra to the standard insuranceFree Portuguese lessons, cooking classes, sports activities and social events organized by the companyPortuguese public holidays and 22 days of paid holidays.Your Future Company:Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team, including talents from more than 80 nationalities all over the world? Because they are looking for you!What should you expect from living in Lisbon?A colorful city view and a rich cultural historyPros of living in a European capital on a budgetDelicious Portuguese cuisine and famous café cultureFriendly people, good vibes and a happy-go-lucky urban lifeWarm climate all year and a sunny beach life next to the AtlanticA large English-speaking local community and international environmentIs this project not the best fit for you? Feel free to check our other opportunities in Customer Service in Lisbon or send us your CV to be considered for other projects or future opportunities.

Customer Care Associate in Lisbon (Dutch Flemish Speaker)

Blu Selection

Job description

Other open Dutch speaking jobs

Operations Customer Expert in Lisbon (Dutch Speaker)

Werken vanuit huis in Griekenland: Fietsverkoop Adviseur (Nederlands)

Customer Support with Relocation help (Dutch Speaker)