Dutch Speaking Customer Service for Toll Roads
Blu Selection
Full-Time
Portugal
Onsite
Dutch & English
Valid through 2025-11-26
Job description
Are you looking for a new challenge in customer service? Join an international team in Vila Nova de Gaia, Portugal, supporting customers in the transport and road services sector!
Your responsibilities as a Customer Service Representative:
- Provide support to customers via phone, email, and chat.
- Answer questions about billing, payments, and account info.
- Handle requests from external authorities professionally.
- Record customer interactions accurately.
- Help with revenue collection and service sales when applicable.
What you need to succeed:
- Fluent in the required project language (English and/or others).
- Good communication and computer skills.
- Detail-oriented and team player.
- Motivated and willing to work in shifts.
What’s in it for you?
- Contract: 12-month renewable with potential for permanent.
- Hours: Full-time, 40h/week, rotating shifts (7:00–23:00, Mon–Sun).
- Salary: €1,050 with accommodation / €1,309 without.
- Benefits: Meal allowance, holiday & Christmas bonuses, health insurance.
- Paid 15-day training.
- Support with relocation and housing options.
Your workplace:
Work from a modern office located in Vila Nova de Gaia, a vibrant city famous for its stunning views of Porto, the beautiful Douro River, and world-renowned port wine cellars. Enjoy a friendly community, great local cuisine, and easy access to beaches and nature—all just a short distance from Portugal’s second-largest city.