Banking Customer Advisor – French Speaker - Lisbon
Blu Selection
Full-Time
Portugal
Onsite
French & English
Valid through 2025-10-02
Job description
Are you interested in finances and already familiar with banking basics? Do you want to be part of a multicultural team working alongside well-known brands? Would you like to relocate to the beautiful capital of Portugal – Lisbon?
Then this could be the perfect opportunity for you to gain international experience!
Your responsibilities and impact as a Banking Customer Advisor will be:
- Providing support on banking-related queries, mainly via email (e.g. requests for card plafond increases)
- Performing tasks related to banking activity according to project needs
- Coordinating office activities and operations to ensure compliance with company policies
- Creating and updating records and databases with personnel, financial, and other data
- Collaborating within a multicultural and diverse team environment
Skills, qualifications, and interests you need to succeed in this role:
- Native French speaker (mandatory)
- Strong motivation and commitment to your work
- Excellent written skills in French
- Team spirit and willingness to work with colleagues from many nationalities
- Sales or commercial background is a plus
- Previous experience in Customer Service or credit recovery is a plus
What’s in it for you?
- 6-month temporary contract
- Working hours: Monday to Saturday, rotating shifts from 7 AM to 7 PM
Salary package:
- 890€ gross/month x 14 months
- Up to 100€/month performance bonus
- Meal vouchers: 7.23€ per working day
- Reimbursement of part of transportation costs
- Private health insurance and dental plan (after 6 months)
Relocation support (for candidates outside Portugal):
- Reimbursement (up to 400€) of initial flight ticket after 4 months
- 4 months of accommodation in a shared flat provided by the company (rental fee applies)
Extra benefits:
- Fully paid training and professional development
- Transportation costs offered to home country for vaccination appointments
- Opportunities to collaborate with major industry brands
- Multicultural and international work environment
- Career evolution opportunities in a dynamic and fast-paced setting
Your Future Company
- Founded by two French entrepreneurs in 2000, this international Customer Experience Specialist now has a global presence with more than 50,000 employees. In its Lisbon hub, the company manages customer service experiences for some of the world’s most innovative and progressive brands.