Blu Selection

Traveler Advisor – German Speaker - Lisbon

Blu Selection

Full-Time
Portugal
Onsite
German & English
Valid through 2025-09-17

Job description

Do you have a passion for the travel and tourism industry? Do you like traveling when everything goes the way it should? Here is your chance to make travelers’ journeys a success while enjoying life in Lisbon.

Your responsibilities and impact as a Traveler Advisor will be:

  • Managing bookings including alterations, cancellations, or new reservations via phone, email, and chat
  • Assisting clients during the after-sales process by answering inquiries regarding reservations and addressing requests
  • Handling back-office tasks such as ticket issuing, modification, and cancellation of reservations

Skills, qualifications, and interests you need to succeed in this role:

  • Native level of German and good level of English
  • Enthusiasm for the travel and tourism industry
  • Understanding of the value and impact of a good customer experience
  • Strong listening and communication skills
  • Energetic, innovative, and proactive mindset
  • Excitement about intercultural communication and the expatriate lifestyle
  • Living in or willing to relocate to Lisbon for an international career opportunity
  • Valid Portuguese work permit required

What’s in it for you?

  • Salary: €1235 per month (x14 per year) + €150 monthly bonus
  • Meal allowance: €6 per workday
  • Working hours: Full-time, 40h/week, Monday to Sunday with rotating shifts (8 AM – 10 PM)
  • Contract: 12-month contract starting from the first day of training (training is fully paid)
  • Relocation package: Financial assistance for relocating candidates
  • Benefits:
  • Private health insurance from day one
  • Stable job with opportunities to grow within the company
  • A multicultural and international working environment
  • Opportunity to work for top global companies
  • 30 days probation period

What should you expect from living in Lisbon?

  • A colorful city with rich cultural history
  • Affordable lifestyle in a European capital
  • Delicious Portuguese cuisine and world-famous café culture
  • Friendly people, positive vibes, and a laid-back lifestyle
  • Warm climate year-round with beautiful beaches along the Atlantic
  • A large international community and strong English-speaking presence

Your Future Company

This fast-growing multinational employs more than 50,000 people and partners with over 500 globally recognized brands to deliver high-quality customer experiences. Combining technology with a human approach, they have established a strong international presence and credibility in the outsourcing industry. You will join their Lisbon hub, where new talents from all over the world are welcomed.