Our mission:
To build a new nomadic economy by empowering international talent to live freely, providing flexible coliving and remote, project-based work.

We champion the freedom of living and working across borders, shaping a nation without a country.

Join our talent center specializing in ICT, Industrial and Infrastructure Engineering, Business Development & Sales Services. Our extensive client portfolio allows you to maximize your skills and knowledge in diverse projects across various industries, ensuring your work remains dynamic and engaging.


WorkNomads is seeking a Team Coach to join our contact center partner, working onsite in Sint-Truiden, Belgium. In this exciting role you will support our partner's growth by guiding, motivating and developing a dynamic group of call advisors who help customers on a daily basis with questions, solutions and service.
Dare to have a mission:
•  Monitor the performance of your team on a daily basis (SLA, AHT, adherence, idle time, quality).
•  Take targeted actions in the event of deviations and ensure that the objectives are achieved.
•  Report daily to the Ops Manager and discuss trends and areas for improvement.
•  Have monthly 1-on-1 conversations with each advisor.
•  Regularly listen in on calls and give constructive feedback.
•  Stimulate growth, motivation and a positive team culture.
•  Watch over the customer experience: friendliness, empathy and a solution-oriented approach are central.
•  Translate customer feedback into concrete improvement actions for the team.
•  Encourage advisors to offer just that little bit of extra service.
•  Draw up the weekly schedule and monitor adherence, attendances and leave requests.
•  Organize the daily team start and huddle with the project manager.
•   In the event of understaffing, you can flexibly help on the line to maintain service levels.
The tools in your backpack:
•  A higher degree or equivalent experience
•   At least 2 years of experience in a contact center or similar environment
•   You have proven coaching and leadership skills
•   You speak and write Dutch, French and English fluently.
•   You are analytical, stress-resistant and have strong communication skills.
•   You have a good knowledge of KPIs, Excel and operational reporting.
•   You are flexible, result-oriented and a real team player.
What our client offers:
•   An exciting position in a growing automotive project.
•   The opportunity to make an impact within an enthusiastic team.
•   An environment where development, coaching and initiative are valued.
•   Market-based remuneration with fringe benefits.
Apply now so our Recruitment team can tell you more about this exciting opportunity!


WorkNomads is seeking a Team Coach to join our contact center partner, working onsite in Sint-Truiden, Belgium. In this exciting role you will support our partner's growth by guiding, motivating and developing a dynamic group of call advisors who help customers on a daily basis with questions, solutions and service.Dare to have a mission:•  Monitor the performance of your team on a daily basis (SLA, AHT, adherence, idle time, quality).•  Take targeted actions in the event of deviations and ensure that the objectives are achieved.•  Report daily to the Ops Manager and discuss trends and areas for improvement.•  Have monthly 1-on-1 conversations with each advisor.•  Regularly listen in on calls and give constructive feedback.•  Stimulate growth, motivation and a positive team culture.•  Watch over the customer experience: friendliness, empathy and a solution-oriented approach are central.•  Translate customer feedback into concrete improvement actions for the team.•  Encourage advisors to offer just that little bit of extra service.•  Draw up the weekly schedule and monitor adherence, attendances and leave requests.•  Organize the daily team start and huddle with the project manager.•   In the event of understaffing, you can flexibly help on the line to maintain service levels.The tools in your backpack:•  A higher degree or equivalent experience•   At least 2 years of experience in a contact center or similar environment•   You have proven coaching and leadership skills•   You speak and write Dutch, French and English fluently.•   You are analytical, stress-resistant and have strong communication skills.•   You have a good knowledge of KPIs, Excel and operational reporting.•   You are flexible, result-oriented and a real team player.What our client offers:•   An exciting position in a growing automotive project.•   The opportunity to make an impact within an enthusiastic team.•   An environment where development, coaching and initiative are valued.•   Market-based remuneration with fringe benefits.Apply now so our Recruitment team can tell you more about this exciting opportunity!

Team Coach - Contact center (Sint-Truiden, Belgium)

Experience the power of a game-changing career 
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. 
If you’re looking to grow and be inspired, as a Sales Development Representative in Malaga (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies. 
Career growth and personal development 
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. 
What you will do in this role 
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. 
As an Sales Development Representative on our team, you will: 
- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise 
- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies 
- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client's leading cloud technologies 
- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers 
- Collect feedback from customers and articulate it back to the business: “Voice of customer.” 
Your qualifications 
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. 
Concentrix is a great match if you: 
- Are bilingual or proficient in Dutch plus fluent in English 
- Have 1-2 years’ experience in IT sales with a proven track record of success and/or sales account management or customer management experience 
- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc. 
It would be a plus if you: 
- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions 
- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and/or BizApps 
Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. 
What’s in it for you 
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.
In this role, we offer benefits that help support your unique lifestyle: 
- Full time 39h/week permanent contract: Monday to Friday, from 09:00 to 18:00
- Base salary of 25,000 euros gross/year + a bonus of up to 4,800 euros gross/year, private medical insurance
- Relocation support*
- Full-time Spanish contract, we also help you with what you need to start working and living in Spain
- Full paid training for the company and the products you will be working on
- A modern centrally placed office in Benalmadena, right next to the beach area
Experience the best version of you! 
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. 
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” 
Concentrix is an equal opportunity employer 
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
R1670785


Experience the power of a game-changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Sales Development Representative in Malaga (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As an Sales Development Representative on our team, you will: - Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise - Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies - Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client's leading cloud technologies - Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers - Collect feedback from customers and articulate it back to the business: “Voice of customer.” Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: - Are bilingual or proficient in Dutch plus fluent in English - Have 1-2 years’ experience in IT sales with a proven track record of success and/or sales account management or customer management experience - Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc. It would be a plus if you: - Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions - Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and/or BizApps Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.In this role, we offer benefits that help support your unique lifestyle: - Full time 39h/week permanent contract: Monday to Friday, from 09:00 to 18:00- Base salary of 25,000 euros gross/year + a bonus of up to 4,800 euros gross/year, private medical insurance- Relocation support*- Full-time Spanish contract, we also help you with what you need to start working and living in Spain- Full paid training for the company and the products you will be working on- A modern centrally placed office in Benalmadena, right next to the beach areaExperience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.R1670785

Sales Development Representative (Dutch-speaking) - On-site MV02

Experience the power of a game-changing career 
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. 
If you’re looking to grow and be inspired, as a Sales Development Representative in Malaga (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies. 
Career growth and personal development 
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. 
What you will do in this role 
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. 
As an Sales Development Representative on our team, you will: 
- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise 
- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies 
- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client's leading cloud technologies 
- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers 
- Collect feedback from customers and articulate it back to the business: “Voice of customer.” 
Your qualifications 
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. 
Concentrix is a great match if you: 
- Are bilingual or proficient in Dutch plus fluent in English 
- Have 1-2 years’ experience in IT sales with a proven track record of success and/or sales account management or customer management experience 
- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc. 
It would be a plus if you: 
- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions 
- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and/or BizApps 
Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. 
What’s in it for you 
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.
In this role, we offer benefits that help support your unique lifestyle: 
- Full time 39h/week permanent contract: Monday to Friday, from 09:00 to 18:00
- Base salary of 25,000 euros gross/year + a bonus of up to 4,800 euros gross/year, private medical insurance
- Relocation support*
- Full-time Spanish contract, we also help you with what you need to start working and living in Spain
- Full paid training for the company and the products you will be working on
- A modern centrally placed office in Benalmadena, right next to the beach area with a hybrid working model
Experience the best version of you! 
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. 
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” 
Concentrix is an equal opportunity employer 
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
R1670785


Experience the power of a game-changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Sales Development Representative in Malaga (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As an Sales Development Representative on our team, you will: - Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise - Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies - Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client's leading cloud technologies - Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers - Collect feedback from customers and articulate it back to the business: “Voice of customer.” Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: - Are bilingual or proficient in Dutch plus fluent in English - Have 1-2 years’ experience in IT sales with a proven track record of success and/or sales account management or customer management experience - Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc. It would be a plus if you: - Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions - Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and/or BizApps Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.In this role, we offer benefits that help support your unique lifestyle: - Full time 39h/week permanent contract: Monday to Friday, from 09:00 to 18:00- Base salary of 25,000 euros gross/year + a bonus of up to 4,800 euros gross/year, private medical insurance- Relocation support*- Full-time Spanish contract, we also help you with what you need to start working and living in Spain- Full paid training for the company and the products you will be working on- A modern centrally placed office in Benalmadena, right next to the beach area with a hybrid working modelExperience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.R1670785

Sales Development Representative (Dutch-speaking) - Hybrid MV02

“To give real service you must add something which cannot be bought or measured with money – sincerity and integrity.”
 
Have you ever imagined living abroad and enjoying life in a sunny destination? This Customer Service opportunity allows you to build your career while experiencing life under the Portuguese sun in the vibrant city of Lisbon.
 
Your responsibilities and impact as a Customer Service Agent will be:
Assisting customers with incoming questions and issues
Delivering a high level of customer service at all times
Providing clear and helpful information to clients
Proactively reaching out to support customers when needed
Recording and updating customer data in the CRM system
Contributing to a positive customer experience and satisfaction
Solving problems in an accurate and efficient way
Collaborating closely with your team to achieve the best results

Skills, qualifications and interests you need to succeed in this role:
A native level of Dutch and a B2–C1 level of English
An understanding of the importance and impact of great customer experience
Strong communication and interpersonal skills
Availability for at least 6 months up to 1 year
A team-oriented mindset and commitment to your work
Interest in intercultural communication and an international lifestyle
Living in or willing to relocate to Lisbon for an international career experience
A valid Portuguese work permit is required

What’s in it for you?
Type of contract: Fixed-term contract with the possibility of renewal
Working hours: Full-time with rotating shifts depending on the project
Training: Start your journey with a comprehensive onboarding and training program

Salary conditions:
Option 1 including accommodation:
1040 euros gross per month including free accommodation in a shared flat with bills included
Option 2 without accommodation:
1298 euros gross per month
Compensation during training period of 1 to 4 weeks is almost fully paid

Relocation package for international candidates:
Reimbursement of your initial flight expenses after three months
Support with administrative steps such as paperwork and opening a bank account
Possibility to stay in company accommodation for up to one year, deducted partially from your salary

Extra perks:
Private health insurance after six months in addition to standard coverage
Free Portuguese language courses, cooking classes, sports activities and social events organized by the company
Portuguese public holidays and 22 days of paid holiday per year
Modern office facilities and work environment
Extensive training and multiple career development opportunities
The chance to learn a new profession from the ground up
Regular team events and activities outside of work
An international experience that goes far beyond a typical job

What should you expect from living in Lisbon?
A colorful city with a rich cultural and historical heritage
The advantages of living in a European capital while keeping living costs manageable
Delicious Portuguese cuisine and a famous café culture
Friendly locals and a relaxed, welcoming atmosphere
A sunny climate and beautiful beaches along the Atlantic coast
A large international community and many English-speaking residents

Your future company:
Based in Lisbon, this company supports you throughout your journey, from professional development and language learning to accommodation and social integration. Your new employer is a multinational organization recognized as one of the leading global providers of sales and customer service solutions. You will join an international team made up of professionals from more than 80 nationalities.

Is this project not the perfect fit for you? Feel free to explore our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for future roles.


“To give real service you must add something which cannot be bought or measured with money – sincerity and integrity.”Have you ever imagined living abroad and enjoying life in a sunny destination? This Customer Service opportunity allows you to build your career while experiencing life under the Portuguese sun in the vibrant city of Lisbon.Your responsibilities and impact as a Customer Service Agent will be:<ul><li>Assisting customers with incoming questions and issues</li><li>Delivering a high level of customer service at all times</li><li>Providing clear and helpful information to clients</li><li>Proactively reaching out to support customers when needed</li><li>Recording and updating customer data in the CRM system</li><li>Contributing to a positive customer experience and satisfaction</li><li>Solving problems in an accurate and efficient way</li><li>Collaborating closely with your team to achieve the best results</li></ul>Skills, qualifications and interests you need to succeed in this role:<ul><li>A native level of Dutch and a B2–C1 level of English</li><li>An understanding of the importance and impact of great customer experience</li><li>Strong communication and interpersonal skills</li><li>Availability for at least 6 months up to 1 year</li><li>A team-oriented mindset and commitment to your work</li><li>Interest in intercultural communication and an international lifestyle</li><li>Living in or willing to relocate to Lisbon for an international career experience</li><li>A valid Portuguese work permit is required</li></ul>What’s in it for you?<ul><li>Type of contract: Fixed-term contract with the possibility of renewal</li><li>Working hours: Full-time with rotating shifts depending on the project</li><li>Training: Start your journey with a comprehensive onboarding and training program</li></ul>Salary conditions:<ul><li>Option 1 including accommodation:</li><li>1040 euros gross per month including free accommodation in a shared flat with bills included</li><li>Option 2 without accommodation:</li><li>1298 euros gross per month</li><li>Compensation during training period of 1 to 4 weeks is almost fully paid</li></ul>Relocation package for international candidates:<ul><li>Reimbursement of your initial flight expenses after three months</li><li>Support with administrative steps such as paperwork and opening a bank account</li><li>Possibility to stay in company accommodation for up to one year, deducted partially from your salary</li></ul>Extra perks:<ul><li>Private health insurance after six months in addition to standard coverage</li><li>Free Portuguese language courses, cooking classes, sports activities and social events organized by the company</li><li>Portuguese public holidays and 22 days of paid holiday per year</li><li>Modern office facilities and work environment</li><li>Extensive training and multiple career development opportunities</li><li>The chance to learn a new profession from the ground up</li><li>Regular team events and activities outside of work</li><li>An international experience that goes far beyond a typical job</li></ul>What should you expect from living in Lisbon?<ul><li>A colorful city with a rich cultural and historical heritage</li><li>The advantages of living in a European capital while keeping living costs manageable</li><li>Delicious Portuguese cuisine and a famous café culture</li><li>Friendly locals and a relaxed, welcoming atmosphere</li><li>A sunny climate and beautiful beaches along the Atlantic coast</li><li>A large international community and many English-speaking residents</li></ul>Your future company:Based in Lisbon, this company supports you throughout your journey, from professional development and language learning to accommodation and social integration. Your new employer is a multinational organization recognized as one of the leading global providers of sales and customer service solutions. You will join an international team made up of professionals from more than 80 nationalities.Is this project not the perfect fit for you? Feel free to explore our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for future roles.

Team Coach - Contact center (Sint-Truiden, Belgium)

WorkNomads

Job description

Other open Dutch speaking jobs

Sales Development Representative (Dutch-speaking) - On-site MV02

Sales Development Representative (Dutch-speaking) - Hybrid MV02

Customer Service Agent in Lisbon (Dutch Speaker)