TV Streaming Platform Advisor – German Speaker – Lisbon
Blu Selection
Full-Time
Portugal
Onsite
German & English
Valid through 2025-09-18
Job description
Do you enjoy streaming movies or watching live games in your spare time? Would you like to help customers with your expertise while living in one of Europe’s most vibrant and dynamic cities? If so, this opportunity is for you.
Your responsibilities and impact as a TV Streaming Platform Advisor will be:
- Provide information, solutions and advice to customers via phone, email and chat
- Deliver a positive customer experience by handling each contact with care and responsibility
- Ensure client satisfaction through high-quality support
- Contribute to the overall success of the team and the department
- Achieve performance targets defined by the project
Skills, qualifications and interests you need to succeed in this role:
- Native level of German and good command of English
- Passion for the entertainment and streaming industry, previous experience in this field is a plus
- Strong customer service and communication skills
- Excellent listening abilities and problem-solving mindset
- Willingness to learn, develop and acquire new skills
- Dynamic, self-motivated, and open-minded personality
- A true team player eager to work in an international and multicultural environment
What’s in it for you?
- Contract type: Permanent contract with 3-month trial period
- Working hours: Monday to Sunday, rotating shifts from 8 AM to 5 PM
- Salary package:
- 1100€ gross/month paid 14 times per year
- 100€ monthly performance bonus + up to 100€ monthly complexity bonus
- Meal vouchers of 7.23€ per workday
- Transportation reimbursement
- Private health insurance and dental plan after six months
Relocation package for international candidates:
- Reimbursement of up to 400€ of your initial flight after 6 months with the company
- 12 months of accommodation in a shared flat provided by the company (rental fee to pay)
Additional perks:
- Fully paid training
- Professional development and career growth opportunities
- Free Portuguese lessons, cooking classes, sports activities and social events organized by the company
- Opportunity to collaborate with major global brands in a multicultural environment
What to expect from living in Lisbon
- A colourful city with a rich cultural heritage
- Affordable lifestyle in a European capital
- Renowned Portuguese cuisine and lively café culture
- Friendly locals and an active international community
- Warm climate all year round and proximity to the Atlantic beaches