Blu Selection

TV Streaming Platform Advisor – German Speaker – Lisbon

Blu Selection

Full-Time
Portugal
Onsite
German & English
Valid through 2025-09-04

Job description

Do you love streaming movies or watching live sports? Join a leading telecommunications and entertainment company in Lisbon and help customers enjoy the best streaming experience while building your career abroad.

Your responsibilities

  • Advise customers on the company’s TV streaming services via phone, email, and chat
  • Provide solutions and information in a professional and customer-oriented way
  • Contribute to a positive customer experience with responsible handling of each case
  • Achieve performance goals set by the project
  • Ensure client satisfaction and maintain high-quality standards

Your profile

  • Native-level German speaker with good English skills
  • Passionate about the entertainment and streaming industry
  • Excellent communication and active listening skills
  • Strong customer service attitude and professionalism
  • Willingness to learn and develop new skills
  • Dynamic, self-motivated, and open-minded team player
  • Ready to work in an international and multicultural environment

Conditions and benefits

  • Contract: Permanent CDI with 3-month trial period
  • Working hours: Monday to Sunday, rotating shifts 8:00–17:00
  • Salary package:
  • 1,100 € gross/month (paid 14x)
  • Up to 200 € monthly performance bonuses
  • Meal vouchers of 7.23 € per workday
  • Partial reimbursement of transportation costs
  • Private health insurance and dental plan after 6 months
  • Relocation support:
  • Flight reimbursement up to 400 € after 6 months
  • 12 months of accommodation in a shared flat provided by the company (rental fee applies)
  • Extra perks:
  • Fully paid training
  • Professional development and career evolution opportunities
  • Work with some of the biggest global entertainment brands

Why Lisbon?

Enjoy Lisbon’s vibrant lifestyle: rich cultural history, affordable cost of living, delicious Portuguese cuisine, friendly people, year-round sunshine, and the Atlantic coast just minutes away.