TV Streaming Platform Advisor – German Speaker – Lisbon
Blu Selection
Full-Time
Portugal
Onsite
German & English
Valid through 2025-09-04
Job description
Do you love streaming movies or watching live sports? Join a leading telecommunications and entertainment company in Lisbon and help customers enjoy the best streaming experience while building your career abroad.
Your responsibilities
- Advise customers on the company’s TV streaming services via phone, email, and chat
- Provide solutions and information in a professional and customer-oriented way
- Contribute to a positive customer experience with responsible handling of each case
- Achieve performance goals set by the project
- Ensure client satisfaction and maintain high-quality standards
Your profile
- Native-level German speaker with good English skills
- Passionate about the entertainment and streaming industry
- Excellent communication and active listening skills
- Strong customer service attitude and professionalism
- Willingness to learn and develop new skills
- Dynamic, self-motivated, and open-minded team player
- Ready to work in an international and multicultural environment
Conditions and benefits
- Contract: Permanent CDI with 3-month trial period
- Working hours: Monday to Sunday, rotating shifts 8:00–17:00
- Salary package:
- 1,100 € gross/month (paid 14x)
- Up to 200 € monthly performance bonuses
- Meal vouchers of 7.23 € per workday
- Partial reimbursement of transportation costs
- Private health insurance and dental plan after 6 months
- Relocation support:
- Flight reimbursement up to 400 € after 6 months
- 12 months of accommodation in a shared flat provided by the company (rental fee applies)
- Extra perks:
- Fully paid training
- Professional development and career evolution opportunities
- Work with some of the biggest global entertainment brands