Webhelp Spain
Webhelp Spain

Sales Manager (English-speaking) - On-site - High Tech

Webhelp Spain

Valid through 2024-03-11

Job description

Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day.

We are looking for an English-speaking Sales Manager - (On-site) to join one of our exciting projects.

What we offer you

You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.

What you will learn with us will make you a valuable member of our team or any other team.

Your benefits:

-Full-time contract, 39 hours/week: Monday - Friday from 09:00 to 18:00

-Competitive salary and performance bonus

-Work a few days from home but also from our sunny office in Malaga

-Friends hunting (referral) bonus

-Full paid training about the company and the project you will be working on

-Career development program and specialized courses

What you'll experience with us

As a Sales Manager in our team, you will:

- Build, motivate and mentor a high-functioning inside sales team to lead and drive sales conversations

- Lead and coach team members through strong call coaching of their customer sales calls

- Lead team to meet and exceed team targets

- Document coaching outcome and agreed next action

- Accurately assess risk and identify exceptional performance plans

- Drive operational excellence of key center metrics including response rates, conversions, pipeline, velocity and accuracy

- Have meaningful career development discussions and ensure all employees have a development plan in place focused on building capability for current and future roles

- Assess team capability & build talent pipelines where needed

- Coach and observe the team both on methods of improving field revenue accountability, Consumption, Customer Adds and on their overall approach in building deep customer trust

- Spend time learning your team’s capabilities & actively build talent pipelines

- Be able to design and set productivity and sales targets/quota in line with market trends

We’ll be a great match if you:

- Are native or proficient in English

- 5+ years of technology related sales or business development experience

- 3+ years of team management experience, minimum 2+ years of sales management experience in IT industry

- Bachelor's Degree or Associate’s degree required

- Strong interpersonal skills, excellent written and verbal communications skills

- Superior leadership skills with the ability to enable high performers to deliver and motivate under-performers to improve

- Passion for cloud technologies and changing the world

- Works well in a diverse team and enjoys a dynamic and changing environment

- Achievement and success-driven personality

- Advanced user of Microsoft Office Suite applications, Windows OS

- 4+ years of experience using a CRM tool (Dynamics, SalesForce or other) is required

It would be a plus if you have:

- Major or minor in computer science, mathematics or engineering. Experience in one of those relevant fields is a bonus

We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and develop themselves professionally. If you feel you don't check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it's this one or a future role.

If this sounds like you, join us!

Who we are

We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.

Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.

In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day! And we will offer you a fun and challenging job that will allow you to develop and grow.

We are an equal-opportunity employer

We are committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.