TELUS International is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.


Data analysis and complex mathematical tasks do not scare you? You can clearly communicate complex quantitative analysis in actionable insights and interaction with cross-functional entities is something you enjoy passionately? We have the perfect job for you!

Overview of tasks:
Produce and deliver tracking and reporting for key KPI's and SLA'a in the business
Responsible for designing key dashboards and scorecards for Senior Leadership and Business Unit
Perform ad-hoc data analysis to support the business initiatives
Creating and maintaining efficient and secure systems for recording data and producing relevant documentation
Maintaining the daily relationship with the business intelligence supplier
Seeking opportunities to drive innovation and process improvement within the reporting spectrum

We are looking for:
2-3 years of experience working in a reporting and / or controlling environment
Good knowledge of performance and quality metrics
Ability to clearly communicate complex quantitative analysis in actionable insights
Ability to solve complex business problems and conduct investigations
Fluency and excellent communication skills in English 
Profound knowledge of MS Excel, Power Query and SQL
Knowledge of any BI tool would be an asset
Strong mathematical and numerical as well as critical thinking and problem solving skills
Excellent analytical and statistical skills and ability to use the right analytical method depending on the problem
Organizational and time-management skills


We will offer:
Private medical healthcare
Medicover Sport card
Co - financing of online courses on three different platforms
Great office with modern workplaces in Olivia Center
Internal training and further education possibilities via our campus
Advancement opportunities in our international company
Highly motivated and dedicated team with flat hierarchies

Join our team and apply now!
We conduct online interviews for all candidates.
*Please not only shortlisted candidates will be contacted.


Data analysis and complex mathematical tasks do not scare you? You can clearly communicate complex quantitative analysis in actionable insights and interaction with cross-functional entities is something you enjoy passionately? We have the perfect job for you! Overview of tasks:<ul><li>Produce and deliver tracking and reporting for key KPI's and SLA'a in the business</li><li>Responsible for designing key dashboards and scorecards for Senior Leadership and Business Unit</li><li>Perform ad-hoc data analysis to support the business initiatives</li><li>Creating and maintaining efficient and secure systems for recording data and producing relevant documentation</li><li>Maintaining the daily relationship with the business intelligence supplier</li><li>Seeking opportunities to drive innovation and process improvement within the reporting spectrum</li></ul> We are looking for:<ul><li>2-3 years of experience working in a reporting and / or controlling environment</li><li>Good knowledge of performance and quality metrics</li><li>Ability to clearly communicate complex quantitative analysis in actionable insights</li><li>Ability to solve complex business problems and conduct investigations</li><li>Fluency and excellent communication skills in English&nbsp;</li><li>Profound knowledge of MS Excel, Power Query and SQL</li><li>Knowledge of any BI tool would be an asset</li><li>Strong mathematical and numerical as well as critical thinking and problem solving skills</li><li>Excellent analytical and statistical skills and ability to use the right analytical method depending on the problem</li><li>Organizational and time-management skills</li></ul> We will offer:<ul><li>Private medical healthcare</li><li>Medicover Sport card</li><li>Co - financing of online courses on three different platforms</li><li>Great office with modern workplaces in Olivia Center</li><li>Internal training and further education possibilities via our campus</li><li>Advancement opportunities in our international company</li><li>Highly motivated and dedicated team with flat hierarchies</li></ul> Join our team and apply now!We conduct online interviews for all candidates.*Please not only shortlisted candidates will be contacted.

Reporting Analyst (m/f/d)

Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day.
We are looking for an English-speaking Web Content Moderator (On-site) to join one of our exciting projects.
What we offer you
You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.
What you will learn with us will make you a valuable member of our team or any other team.
Your benefits:
- Full time 39 hours/week contract: Monday to Friday 09:00 to 18:00
- Salary 20 000 euros gross/year + up to 2000 euros gross/year in bonus
- Great office location in Barcelona
- Friends hunting (referral) bonus
- Full paid training about the company and the project you will be working on
- Career development program and specialized courses
What you'll experience with us
As a Web Content Moderator in our team, you will:
- Upload prices before the new season, change prices if there is an ad hoc request, 
change price if we have annual price change
- Upload price files into SFTP folders when brand creates it, also create promo badge file 
to support the promotional activities based on the price files
- Create and build promo
- Extend bug tracking
- Check ratings and reviews responses
- Push Homepage, PLP, Blog and Navigation Content live across various sites
- Push products live on the website including image uploads. Running the Enrichment 
Report to check why a product is not live, chasing anything stopping it go live and 
providing updates to the teams on when this is happening. Taking products off the site 
when instructed.
 
We'll be a great match if you:
- Are proficient or bilingual in English. Spanish is a plus!
- Possess working knowledge of web navigation and content wesbite Platform, equipment, and 
applications: Contentstack, Salsify, others.
- Have good disposition to work in a customer service environment
- Are able to listen and understand the brand’s needs
 
We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and develop themselves professionally. If you feel you don't check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it's this one or a future role.
If this sounds like you, join us!
Who we are
We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.
Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.
In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day! And we will offer you a fun and challenging job that will allow you to develop and grow.
We are an equal-opportunity employer
We are committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.
 RRQ24-002563-1-UNITED KINGDOM


Are you enthusiastic about creating memorable experiences? Then come join us at&nbsp;Concentrix + Webhelp&nbsp;and work with energetic people who strive to enjoy every day.We are looking for an&nbsp;English-speaking Web Content Moderator (On-site)&nbsp;to join one of our exciting projects.What we offer youYou will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.What you will learn with us will make you a valuable member of our team or any other team.Your benefits:- Full time 39 hours/week contract: Monday to Friday 09:00 to 18:00- Salary 20 000 euros gross/year + up to 2000 euros gross/year in bonus- Great office location in Barcelona- Friends hunting (referral) bonus- Full paid training about the company and the project you will be working on- Career development program and specialized coursesWhat you'll experience with usAs a&nbsp;Web Content Moderator&nbsp;in our team, you will:-&nbsp;Upload prices before the new season, change prices if there is an ad hoc request,&nbsp;change price if we have annual price change- Upload price files into SFTP folders when brand creates it, also create promo badge file&nbsp;to support the promotional activities based on the price files- Create and build promo- Extend bug tracking- Check ratings and reviews responses-&nbsp;Push Homepage, PLP, Blog and Navigation Content live across various sites-&nbsp;Push products live on the website including image uploads. Running the Enrichment&nbsp;Report to check why a product is not live, chasing anything stopping it go live and&nbsp;providing updates to the teams on when this is happening. Taking products off the site&nbsp;when instructed.&nbsp;We'll be a great match if you:- Are proficient or bilingual in English. Spanish is a plus!- Possess working knowledge of web navigation and content wesbite Platform, equipment, and&nbsp;applications: Contentstack, Salsify, others.- Have good disposition to work in a customer service environment- Are able to&nbsp;listen and understand the brand’s needs&nbsp;We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and develop themselves professionally. If you feel you don't check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it's this one or a future role.If this sounds like you, join us!Who we areWe're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day! And we will offer you a fun and challenging job that will allow you to develop and grow.We are an equal-opportunity employerWe are committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.&nbsp;RRQ24-002563-1-UNITED KINGDOM

Web Content Moderator (English-speaking) - On site

Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix and work with energetic people who strive to enjoy every day.
We are looking for an English Speaking Inside Sales Representative to join our exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries.
What we offer you
You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.
What you will learn with us will make you a valuable member of our team or any other team.
Your benefits:
-Full-time contract, 39 hours/week: Monday to Friday 09:00-18:00
-Salary offer: on-target earnings up to 25,000 euros gross/year 
-Friends hunting (referral) bonus
-Great office location in Barcelona
-Full paid training about the company and the project you will be working on
-Career development program and specialized courses
What you’ll experience with us
As an Inside Sales Representative in our team, you will:
- Provide expert assistance to the list of clients and partners using a consultative approach to account management
- Create the business environment for sustained growth on the account
- Develop and maintain the relationship within the account in order to maintain long term visibility of strategy, plans and competitor activity
- Research new sales opportunities within the existing portfolio of accounts
- Prepare commercial and technical service proposals - Focus on driving profitability through proactive management - Execute and achieve sales quota and targets
- Track, manage, and report ongoing activity relative to sales pipeline.
- Timely response and resolution of incoming customer or partner calls
We’ll be a great match if you:
- Are bilingual or proficient in English
- Have a Solid Sales Background and previous experience in Sales B2B
- Have strong communication skills
- Are achievement and goal oriented, motivated and self-starter
- Have previous experience working with channel
- Are dynamic and energetic
Don’t meet every single requirement? We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and develop themselves professionally. If you feel you don’t check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it’s this one or a future role.
Who we are
We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.
Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.
In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day! And we will offer you a fun and challenging job that will allow you to develop and grow.
 
If this sounds like you, join us!
We are an equal-opportunity employer
We are committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.
RRQ24-002684-1-UNITED KINGDOM


Are you enthusiastic about creating memorable experiences? Then come join us at&nbsp;Concentrix&nbsp;and work with energetic people who strive to enjoy every day.We are looking for an&nbsp;English&nbsp;Speaking Inside Sales Representative&nbsp;to&nbsp;join our exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries.What we offer youYou will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.What you will learn with us will make you a valuable member of our team or any other team.Your benefits:-Full-time contract, 39 hours/week: Monday to Friday 09:00-18:00-Salary offer: on-target earnings up to 25,000 euros gross/year&nbsp;-Friends hunting (referral) bonus-Great office location in Barcelona-Full paid training about the company and the project you will be working on-Career development program and specialized coursesWhat you’ll experience with usAs an&nbsp;Inside Sales Representative&nbsp;in our team, you will:- Provide expert assistance to the list of clients and partners using a consultative approach to account management- Create the business environment for sustained growth on the account- Develop and maintain the relationship within the account in order to maintain long term visibility of strategy, plans and competitor activity- Research new sales opportunities within the existing portfolio of accounts- Prepare commercial and technical service proposals - Focus on driving profitability through proactive management - Execute and achieve sales quota and targets- Track, manage, and report ongoing activity relative to sales pipeline.- Timely response and resolution of incoming customer or partner callsWe’ll be a great match if you:- Are bilingual or proficient in English- Have a Solid Sales Background and previous experience in Sales B2B- Have strong communication skills- Are achievement and goal oriented, motivated and self-starter- Have previous experience working with channel- Are dynamic and energeticDon’t meet every single requirement?&nbsp;We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and develop themselves professionally. If you feel you don’t check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it’s this one or a future role.Who we areWe're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day! And we will offer you a fun and challenging job that will allow you to develop and grow.&nbsp;If this sounds like you, join us!We are an equal-opportunity employerWe are committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.RRQ24-002684-1-UNITED KINGDOM

Inside Sales Representative (English-speaking) - On site - High Tech

Our client is looking for someone to join their dynamic team as an HR Generalist and be at the heart of driving our company's success! In this role, you'll be the linchpin of our HR operations, supporting every aspect from recruitment to employee relations. You'll have the opportunity to collaborate with diverse teams, contribute to strategic initiatives, and impact our organization's culture and growth.
Apply now and shape the future!

Your responsibilities as an HR Generalist will be: 
Enhancing HR operations and service delivery.
Playing a pivotal role in recruiting top talent by supporting HRBPs in dynamic recruitment processes.
Diving into the world of payroll and benefits, backing up the Compensations Team.
Crafting engaging pre-onboarding and onboarding experiences for new hires.
 Being responsible for members of a Buddy Programme and organizing Training sessions
Handling employee data and improving their administration.
Conducting HR audits and documentation.
Collaborating with different departments to achieve the best results.

Skills, qualifications, and interests you need to succeed in this role:
You have full professional proficiency in English and another European language (ideally German, Dutch, or French)
You have a Bachelor’s or Master’s degree - nice to have
You have a minimum of 3 years experience as HR generalist
You are proficient in MS Office applications such as Excel, PowerPoint, Teams, and Forms.
You bring experience in payroll processes - ideal, (knowledge of Spanish labor law is a plus)
You can collaborate closely with different departments 
You have high communication skills
You have excellent organizational and attention to detail-skills 
You are currently based in Barcelona (NIE + SSN)

What’s in it for you?
Competitive Salary + additional benefits (meal vouchers, life insurance, pension plan, etc.)
Career opportunities
International and multicultural environment
A company with a worldwide reputation
Start date: ASAP



Our client is looking for someone to join their dynamic team as an HR Generalist and be at the heart of driving our company's success! In this role, you'll be the linchpin of our HR operations, supporting every aspect from recruitment to employee relations. You'll have the opportunity to collaborate with diverse teams, contribute to strategic initiatives, and impact our organization's culture and growth.Apply now and shape the future! Your responsibilities as an HR Generalist will be:&nbsp;<ul><li>Enhancing&nbsp;HR operations and service delivery.</li><li>Playing a pivotal role in recruiting top talent by supporting HRBPs in dynamic recruitment processes.</li><li>Diving&nbsp;into the world of payroll and benefits, backing up the Compensations Team.</li><li>Crafting engaging pre-onboarding and onboarding experiences for new hires.</li><li>&nbsp;Being responsible for members of a Buddy Programme and organizing Training sessions</li><li>Handling employee data and improving their administration.</li><li>Conducting HR audits and documentation.</li><li>Collaborating&nbsp;with different departments to achieve the best results.</li></ul> Skills, qualifications, and interests you need to succeed in this role:<ul><li>You have full professional proficiency in English and another European language (ideally German, Dutch, or French)</li><li>You have a Bachelor’s or Master’s degree - nice to have</li><li>You have a minimum of 3 years experience as HR generalist</li><li>You are proficient in MS Office applications such as Excel, PowerPoint, Teams, and Forms.</li><li>You bring experience in payroll processes - ideal,&nbsp;(knowledge of Spanish labor law is a plus)</li><li>You can collaborate closely with different departments&nbsp;</li><li>You have high communication skills</li><li>You have excellent organizational and attention to detail-skills&nbsp;</li><li>You are currently based&nbsp;in Barcelona (NIE + SSN)</li></ul> What’s in it for you?<ul><li>Competitive Salary&nbsp;+ additional benefits (meal vouchers, life insurance, pension plan, etc.)</li><li>Career opportunities</li><li>International and multicultural environment</li><li>A company with a worldwide reputation</li><li>Start date: ASAP</li></ul>

Reporting Analyst (m/f/d)

TELUS International

Job description

Other open English speaking jobs

Web Content Moderator (English-speaking) - On site

Inside Sales Representative (English-speaking) - On site - High Tech

HR Generalist (English Speaking)