TELUS Digital is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.


TELUS Digital is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.

Your benefits:

Sign in bonus: Kick-start your career with a EUR 2,500 sign in bonus for hires in January.
Competitive Salary: Salary EUR 2,000 gross/month.
Relocation assistance:  Relocation assistance and work permit documents issuing assistance.
Comprehensive Training: A fully paid training period will set you up for success.
Health Coverage: Private health insurance after 3 months of probation.
Modern Workspace: Work in a great office in city center of Riga, featuring modern workspaces with fun floor, PlayStation, table tennis, and many more.
Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.
Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.
Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.
Team Spirit: Participate in social gatherings, sports events, team-building activities. Receive a bonus for referring new employees.
Career Development & Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.

Your responsibilities:

Client Understanding: Back office support only. Taking over general administrative tasks.
Expert Support: Provide online support for specific cases
Business Impact: Play a crucial role in helping achieve the company’s business targets.
Customer Satisfaction: Achieving and ensuring the quality standards.

Your skills:

Language Proficiency: Fluent in Hebrew (written and spoken) and a minimum B2 of English. 
Experience: Affinity with back office services.
Problem-Solving Abilities: Strengths in efficiency, accuracy and empathy to resolve challenges.
Professional Approach: A solutions-driven mindset and goal-oriented work approach.
Proficiency in Tools: Excellent computer skills necessary for speed and quality of work.
Eagerness to Learn: Passionate about continuous learning and research.
Eligibility: EU citizenship or Latvian Residence Permit is required.

Join Us and Be the Voice that Drives Success!


Your benefits:<ul><li>Sign in bonus: Kick-start your career with a EUR 2,500 sign in bonus for hires in January.</li><li>Competitive Salary: Salary EUR 2,000 gross/month.</li><li>Relocation assistance:  Relocation assistance and work permit documents issuing assistance.</li><li>Comprehensive Training: A fully paid training period will set you up for success.</li><li>Health Coverage: Private health insurance after 3 months of probation.</li><li>Modern Workspace: Work in a great office in city center of Riga, featuring modern workspaces with fun floor, PlayStation, table tennis, and many more.</li><li>Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.</li><li>Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.</li><li>Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.</li><li>Team Spirit: Participate in social gatherings, sports events, team-building activities. Receive a bonus for referring new employees.</li><li>Career Development &amp; Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.</li></ul>Your responsibilities:<ul><li>Client Understanding: Back office support only. Taking over general administrative tasks.</li><li>Expert Support: Provide online support for specific cases</li><li>Business Impact: Play a crucial role in helping achieve the company’s business targets.</li><li>Customer Satisfaction: Achieving and ensuring the quality standards.</li></ul>Your skills:<ul><li>Language Proficiency: Fluent in Hebrew (written and spoken) and a minimum B2 of English. </li><li>Experience: Affinity with back office services.</li><li>Problem-Solving Abilities: Strengths in efficiency, accuracy and empathy to resolve challenges.</li><li>Professional Approach: A solutions-driven mindset and goal-oriented work approach.</li><li>Proficiency in Tools: Excellent computer skills necessary for speed and quality of work.</li><li>Eagerness to Learn: Passionate about continuous learning and research.</li><li>Eligibility: EU citizenship or Latvian Residence Permit is required.</li></ul>Join Us and Be the Voice that Drives Success!

Digital Trust and Safety Analyst with Hebrew (m_f_d)

This role would suit an ambitious and confident Sales Team Leader. Working with our client, you will lead, guide and support a talented team in the implementation of B2C and B2B sales. You will be dynamic in your approach and thrive working in a new, exciting and fast paced environment.

In this role you will: 
Manage and execute the process of all B2B communications to ensure high-level targets are met and exceeded
Communicate sales plan activity to all team members and ensure implementation
Coach and develop a team of multilingual account executives to develop and drive performance leveraging sales playbook and sales techniques through to a positive outcome
Run effective and proactive motivating daily/weekly/ monthly meetings with the sales team to ensure all objectives are understood and targets are met and exceeded
Responsible for individual team member progress and development, and to ensure optimum levels of account activations and revenue generation and activities completed (defined by the number of calls/emails) in line with company goals
Drive delivery of both individual and team account activations & revenue against predefined targets and associated KPI's
Provide relevant management information, including recommendations on people, product and service related issues
Have opportunities to identify any opportunities to improve performance and help the company achieve its larger objectives.
Manage all communication with the client through the client's point of contact.

What we offer:

Permanent full time employment contract
Performance-based bonus
Opportunity to advance your career 
Training and learning initiatives
Leadership development programs
Great rewards for referring your friends
Inspiring and fun environment. Our offices are known for their innovative, fun and pleasant design. Enjoy our 'relax' and 'play' areas as well as our onsite gym
Community projects. Want to make the world a better place? We run CSR (corporate social responsibility) events all year long
Private medical insurance coverage (after 6 months tenure). We work with one of the best suppliers (VHI) where you will benefit from a professional package
Bike-to-work tax relief
Pension scheme
Maternity and paternity leave
Access to GP care and an occupational health advisor
Subsidized canteen
This is an excellent opportunity for you if:
You have a strong passion for sales (Previous sales experience is essential, with experience running existing business - upsell/cross sell/retentions)
You have previous people management experience, with a proven background in the development of highly effective sales strategies and track record in achieving results
You have previous experience with Salesforce with proven experience in utilizing Salesforce reporting to drive results
You are highly motivated, with excellent organizational skills, thriving in a highly target driven environment
You are highly influential with ability to motivate and develop a strong team of sales professionals through your professional leadership
You are highly confident with strong planning and presentation skills: you will report to senior management and client contact on a daily/weekly basis with regard to targets and activity
You have excellent interpersonal and communication skills 
You are highly analytical and experienced at analyzing and creating reports and metrics in line with client needs



Join our team and apply now!
Apply now and if you're successful with your initial application, our recruitment department will be in touch within 7 days. 
Are you worried your profile doesn’t meet all the listed requirements? Don’t hesitate to apply anyway! We wouldn’t like to miss the opportunity of meeting a great candidate. 

About us: Since founded in 1998, excellent customer service is our passion - in 2020 we went one step further and are now part of TELUS Digital. Since then, over 70,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.


Learn more about TELUS Digital: telusdigital.com

TELUS Digital recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all candidates must demonstrate behaviours that are reflective of our values:

We passionately put our customers and communities first
We embrace change and innovate courageously
We grow together through spirited teamwork 

At TELUS Digital, we are committed to diversity and equitable access to employment opportunities based on ability.


This role would suit an ambitious and confident Sales Team Leader. Working with our client, you will lead, guide and support a talented team in the implementation of B2C and B2B sales. You will be dynamic in your approach and thrive working in a new, exciting and fast paced environment.In this role you will: <ul><li>Manage and execute the process of all B2B communications to ensure high-level targets are met and exceeded</li><li>Communicate sales plan activity to all team members and ensure implementation</li><li>Coach and develop a team of multilingual account executives to develop and drive performance leveraging sales playbook and sales techniques through to a positive outcome</li><li>Run effective and proactive motivating daily/weekly/ monthly meetings with the sales team to ensure all objectives are understood and targets are met and exceeded</li><li>Responsible for individual team member progress and development, and to ensure optimum levels of account activations and revenue generation and activities completed (defined by the number of calls/emails) in line with company goals</li><li>Drive delivery of both individual and team account activations &amp; revenue against predefined targets and associated KPI's</li><li>Provide relevant management information, including recommendations on people, product and service related issues</li><li>Have opportunities to identify any opportunities to improve performance and help the company achieve its larger objectives.</li><li>Manage all communication with the client through the client's point of contact.</li></ul>What we offer:<ul><li>Permanent full time employment contract</li><li>Performance-based bonus</li><li>Opportunity to advance your career </li><li>Training and learning initiatives</li><li>Leadership development programs</li><li>Great rewards for referring your friends</li><li>Inspiring and fun environment. Our offices are known for their innovative, fun and pleasant design. Enjoy our 'relax' and 'play' areas as well as our onsite gym</li><li>Community projects. Want to make the world a better place? We run CSR (corporate social responsibility) events all year long</li><li>Private medical insurance coverage (after 6 months tenure). We work with one of the best suppliers (VHI) where you will benefit from a professional package</li><li>Bike-to-work tax relief</li><li>Pension scheme</li><li>Maternity and paternity leave</li><li>Access to GP care and an occupational health advisor</li><li>Subsidized canteen</li></ul>This is an excellent opportunity for you if:You have a strong passion for sales (Previous sales experience is essential, with experience running existing business - upsell/cross sell/retentions)You have previous people management experience, with a proven background in the development of highly effective sales strategies and track record in achieving resultsYou have previous experience with Salesforce with proven experience in utilizing Salesforce reporting to drive resultsYou are highly motivated, with excellent organizational skills, thriving in a highly target driven environmentYou are highly influential with ability to motivate and develop a strong team of sales professionals through your professional leadershipYou are highly confident with strong planning and presentation skills: you will report to senior management and client contact on a daily/weekly basis with regard to targets and activityYou have excellent interpersonal and communication skills You are highly analytical and experienced at analyzing and creating reports and metrics in line with client needsJoin our team and apply now!Apply now and if you're successful with your initial application, our recruitment department will be in touch within 7 days. Are you worried your profile doesn’t meet all the listed requirements? Don’t hesitate to apply anyway! We wouldn’t like to miss the opportunity of meeting a great candidate. About us: Since founded in 1998, excellent customer service is our passion - in 2020 we went one step further and are now part of TELUS Digital. Since then, over 70,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.Learn more about TELUS Digital: telusdigital.comTELUS Digital recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all candidates must demonstrate behaviours that are reflective of our values:<ul><li>We passionately put our customers and communities first</li><li>We embrace change and innovate courageously</li><li>We grow together through spirited teamwork </li></ul>At TELUS Digital, we are committed to diversity and equitable access to employment opportunities based on ability.

Sales Team Leader | Fintech | Cork

Position Overview:
As a Senior Health & Safety Specialist at TELUS Digital, you will lead the health & safety department, cooperate closely with our Wellbeing department, and lead informational and promotional health & safety activities.
Primary responsibilities:
Risks assessments, proposals for control measures and reduction of risks derived from risk assessments 
Planning of preventive initiatives and directing the actions to be developed 
Emergency plans and simulations 
Management of health surveillance 
Promoting the application of current regulations on occupational risk prevention, ensuring the preparation of procedures and updating of internal standards for dissemination and compliance 
Realisation of technical prevention reports 
Preparation of necessary prevention documentation 
Information and training of employees 
Carrying out accident investigations and kickstarting the actions derived from them 
Advising on the prevention of occupational risks 
Preparation of coordination manuals for business activities 
Preparation of self-protection plans 
What we expect:
Qualified Fachkraft für Arbeitssicherheit (Sifa) certification according to DGUV regulation 
Experience in ergonomics of work and occupational safety
Preferably a university degree in technical studies or a related field
Previous work experience in psychological risks and occupational safety or a related area 
Excellent communication skills (both written and spoken) in German and English (min. B2) 
Independent, structured and solution-oriented way of working
What we offer:
Work in a dynamic and multicultural team with flat hierarchies and an informal culture.
Leadership opportunities in our internationally growing company
A great office in the center of Essen
Positive international working environment
Fun floor with PlayStation, table tennis, and much more
Employee discounts with numerous partners, regular fruit deliveries, and free drinks for a healthy lifestyle
Attractive bonus programs for employee referrals
Exciting and varied tasks with room for innovation and leadership
Join our team and apply now! If you are looking to advance your career and join a dynamic team, feel free to submit your CV in English, including your salary expectations.
We have digitized our recruiting process and now offer virtual job interviews to all applicants.
About us:
TELUS Digital is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.
Equal Opportunity Employer:
TELUS Digital values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion, and political beliefs, sex, or sexual orientation. At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence, and performance without regard to any characteristic related to diversity.
Applicants with special needs will be given preferential consideration if they are equally qualified.


Position Overview:As a Senior Health &amp; Safety Specialist at TELUS Digital, you will lead the health &amp; safety department, cooperate closely with our Wellbeing department, and lead informational and promotional health &amp; safety activities.Primary responsibilities:<ul><li>Risks assessments, proposals for control measures and reduction of risks derived from risk assessments </li><li>Planning of preventive initiatives and directing the actions to be developed </li><li>Emergency plans and simulations </li><li>Management of health surveillance </li><li>Promoting the application of current regulations on occupational risk prevention, ensuring the preparation of procedures and updating of internal standards for dissemination and compliance </li><li>Realisation of technical prevention reports </li><li>Preparation of necessary prevention documentation </li><li>Information and training of employees </li><li>Carrying out accident investigations and kickstarting the actions derived from them </li><li>Advising on the prevention of occupational risks </li><li>Preparation of coordination manuals for business activities </li><li>Preparation of self-protection plans </li></ul>What we expect:<ul><li>Qualified Fachkraft für Arbeitssicherheit (Sifa) certification according to DGUV regulation </li><li>Experience in ergonomics of work and occupational safety</li><li>Preferably a university degree in technical studies or a related field</li><li>Previous work experience in psychological risks and occupational safety or a related area </li><li>Excellent communication skills (both written and spoken) in German and English (min. B2) </li><li>Independent, structured and solution-oriented way of working</li></ul>What we offer:<ul><li>Work in a dynamic and multicultural team with flat hierarchies and an informal culture.</li><li>Leadership opportunities in our internationally growing company</li><li>A great office in the center of Essen</li><li>Positive international working environment</li><li>Fun floor with PlayStation, table tennis, and much more</li><li>Employee discounts with numerous partners, regular fruit deliveries, and free drinks for a healthy lifestyle</li><li>Attractive bonus programs for employee referrals</li><li>Exciting and varied tasks with room for innovation and leadership</li></ul>Join our team and apply now! If you are looking to advance your career and join a dynamic team, feel free to submit your CV in English, including your salary expectations.We have digitized our recruiting process and now offer virtual job interviews to all applicants.About us:TELUS Digital is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.Equal Opportunity Employer:TELUS Digital values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion, and political beliefs, sex, or sexual orientation. At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence, and performance without regard to any characteristic related to diversity.Applicants with special needs will be given preferential consideration if they are equally qualified.

Senior Health & Safety Specialist 

Your benefits:
Competitive Salary: The salary is EUR 2, 300 gross (plus the government-mandated supplement for work during night hours and public holidays).
Welcome bonus: 1, 000 EUR gross.
Relocation assistance: Two months relocation support.
Health Coverage: Private health insurance after 3 months of probation.
Modern Workspace: Work in a great office in city center of Riga, featuring modern workspaces with fun floor, PlayStation, table tennis, and many more.
Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.
Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.
Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.
Team Spirit: Participate in social gatherings, sports events, and team-building activities. Receive a bonus for referring new employees.
Career Development & Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.
Your responsibilities:
Client Understanding: Design, schedule and lead psycho-educational group sessions/workshops. Lead projects or activities assigned by the wellbeing team manager.
Expert Support: Lead informational wellbeing activities for newhires. Support the Talent Acquisition department by advising on potential employee suitability for the project. 
Customer Satisfaction: Conduct Individual and group sessions with employees. Provide employees with tools to build emotional intelligence and resilience. Deliver crisis intervention services when required.
Your skills:
Language Proficiency: Very good knowledge of English language, written and verbal. Additional language skills are highly desirable.
Experience: Have completed at least 3 years with clients and patients. Proficiency in conflict and crisis management. Proficient user of the common office software applications.
Education: Master's degree in Clinical and Health Psychology.
Professional Skills: Outstanding communication skills and high level of discretion and confidentiality. Comfortable to work independently and a strong team worker. Creative out of the box thinking and a high level of motivation.
Eligibility: 
We will need these documents:
Cover letter and resume.
Join Us and Be the Voice that Drives Success!


Your benefits:<ul><li>Competitive Salary: The salary is EUR 2, 300 gross (plus the government-mandated supplement for work during night hours and public holidays).</li><li>Welcome bonus: 1, 000 EUR gross.</li><li>Relocation assistance: Two months relocation support.</li><li>Health Coverage: Private health insurance after 3 months of probation.</li><li>Modern Workspace: Work in a great office in city center of Riga, featuring modern workspaces with fun floor, PlayStation, table tennis, and many more.</li><li>Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.</li><li>Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.</li><li>Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.</li><li>Team Spirit: Participate in social gatherings, sports events, and team-building activities. Receive a bonus for referring new employees.</li><li>Career Development &amp; Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.</li></ul>Your responsibilities:<ul><li>Client Understanding: Design, schedule and lead psycho-educational group sessions/workshops. Lead projects or activities assigned by the wellbeing team manager.</li><li>Expert Support: Lead informational wellbeing activities for newhires. Support the Talent Acquisition department by advising on potential employee suitability for the project. </li><li>Customer Satisfaction: Conduct Individual and group sessions with employees. Provide employees with tools to build emotional intelligence and resilience. Deliver crisis intervention services when required.</li></ul>Your skills:<ul><li>Language Proficiency: Very good knowledge of English language, written and verbal. Additional language skills are highly desirable.</li><li>Experience: Have completed at least 3 years with clients and patients. Proficiency in conflict and crisis management. Proficient user of the common office software applications.</li><li>Education: Master's degree in Clinical and Health Psychology.</li><li>Professional Skills: Outstanding communication skills and high level of discretion and confidentiality. Comfortable to work independently and a strong team worker. Creative out of the box thinking and a high level of motivation.</li><li>Eligibility: </li></ul>We will need these documents:<ul><li>Cover letter and resume.</li></ul>Join Us and Be the Voice that Drives Success!

TELUS Digital

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Digital Trust and Safety Analyst with Hebrew (m_f_d)

Sales Team Leader | Fintech | Cork

Senior Health & Safety Specialist

Mental Health Professional (m|f|d)