Product Advisor for Sports Retailer – German Speaker - Lisbon

Are you enthusiastic about sports and fitness and eager to share your knowledge with others? Do you want to work abroad in one of Europe’s most vibrant capitals? Then this is your chance to put your communication skills to the test while enjoying life in sunny Lisbon!

Your responsibilities and impact as Product Advisor for Sports Retailer will be:

• Answering incoming customer queries promptly and professionally
• Identifying issues and providing effective solutions to ensure customer satisfaction
• Recording and updating customer information in the CRM system
• Providing ad-hoc support as required
• Collaborating with colleagues and contributing to the overall success of the team and project

Skills, qualifications, and interests you need to succeed in this role:

• Native level of German and a good command of English
• Knowledge of the value and impact that a good customer experience can create
• Strong communication and listening skills, with negotiation skills or the willingness to develop them
• Energetic, proactive, and able to work effectively in a fast-paced environment
• Excitement about intercultural communication and embracing the expatriate lifestyle
• Living in or willing to relocate to Lisbon for an international career opportunity
• Valid Portuguese work permit required

What’s in it for you?

• Type of contract: Long-term fixed-term contract, renewable every year
• Working hours: Full-time, 40h/week
• Salary conditions:
• With free accommodation (shared flat, all bills included): €950 – €1100 gross/month
• Without accommodation: €1300 – €1400 gross/month

Additional benefits for international candidates:

• Reimbursement of your initial flight expenses after 9 months
• Airport pick-up on arrival
• Yearly two-way flight ticket back to your home country (within the EU)
• Assistance with paperwork and opening a bank account
• Private health insurance from the start of the contract
• Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company

Training: Paid training provided (1 to 4 weeks at 50% of your regular hourly wage, lower taxes applied)

Career opportunities: Real paths for growth and development within the company

What should you expect from living in Lisbon?

• A colorful city view and a rich cultural history
• Affordable lifestyle in a European capital
• Delicious Portuguese cuisine and a famous café culture
• Friendly people, positive vibes, and a laid-back urban lifestyle
• Warm weather all year round and a beach life by the Atlantic
• A large English-speaking international community

Your Future Company

Located in Lisbon, this multinational organization is recognized as one of the best providers of sales and customer service solutions worldwide. With more than 80 nationalities represented, the company offers an inclusive and dynamic environment where you can grow professionally while enjoying a great quality of life.