Norwegian Customer Support Representatives
TP Greece
Job description
Do you speak Norwegian fluently and have excellent communication skills? Ready for a new abroad experience? Customer Service positions await you in Greece! 🌍
Teleperformance Greece connects customers with the world’s top brands for more than 30 years. With a team of 12,000+ employees from 110+ nationalities, we proudly represent the leading global businesses - such as Allente, Zalando, Miele, Samsung, Paypal, Mercedes-Benz, Microsoft, Canon, Netflix, Volkswagen, and Audi - providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media. 📞💬📧
Take a step forward and enhance your career by working with us for the most well-known brands in the world. 🚀
What you will do:
- Communicate with customers via phone, chat & e-mail 📱💬📧
- Track and follow cases to ensure they closed in an efficient and timely manner 📋⏱️
- Maintain high customer satisfaction, representing a major brand 🤝😊
- Provide and maintain strong, professional relationships with all partners and show empathy at all times 💼🤝❤️
- Work towards reaching targets as set out by client statement of work as well as internal targets 📊🎯
What you will bring:
- Fluency in Norwegian 🇳🇴
- Very good communication skills in English 🇬🇧
- Exceptional communication & soft skills, as well as problem-solving skills 💬💡
- Computer knowledge/tech savviness 💻🧠
- Resourceful, able to multitask 🔄💪
- Thrive as a team player in a fast-paced, high-energy, change-oriented environment 🚀👥💼
What we offer:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process - all at no cost to you) ✈️🏨🏡
- Competitive monthly salary + 2 extra salaries per year 💰💰💰
- Refer-A-Friend: Bring a friend and get up to €3,500 as a referral bonus (depending on the language) 🤝💸
- Health care benefits and numerous other discounts 💊🛍️
- Full training by certified instructors 🎓👨🏫
- Professional growth & development opportunities 📈🌱
- Special events as well as community & social responsibility initiatives 🎉🌍
- Free online Greek language courses 🇬🇷📚
- State of the art premises, providing a great working environment with relaxing break areas 🏢🌳
- Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age 🌟👫🌈