Logistics Customer Advisor – German Speaker in Lisbon
Blu Selection
Job description
Are you looking for a new challenge abroad and excited to enjoy life under the Portuguese sun? Do you care about providing excellent customer service while working with one of the world’s largest logistics companies? If you are motivated, communicative and eager to build an international career, this opportunity in Lisbon might be for you.
Your responsibilities
- Support customers by phone and email regarding products, services and delivery inquiries
- Assist clients with complaints and ensure professional resolution
- Provide the best possible customer experience in every interaction
- Represent one of the global leaders in specialized transportation and logistics, operating in more than 200 countries
Your profile
- Native level of German
- Business proficiency in English
- Motivation and commitment to your work
- Excellent communication and listening skills
- Customer service oriented, proactive and a team player
- Willingness to relocate to Lisbon and work in an international team
Working conditions
- Long-term fixed-term contract, renewable annually
- Full-time position of 40 hours per week
- Monday to Friday shifts between 7 am and 10 pm, 8 hours a day plus one hour break
- Paid training from 1 to 4 weeks with 50% of hourly wage
Compensation and benefits
- With accommodation: 950 € gross per month in a shared flat with bills included
- Without accommodation: 1300 to 1400 € gross per month
For international candidates
- Reimbursement of flight expenses after 9 months
- Airport pickup upon arrival
- Annual return flight to home country within the EU
- Assistance with paperwork and bank account setup
Additional perks
- Free Portuguese lessons, cooking classes, sports activities and social events
- Career opportunities across different paths
- International and multicultural environment with colleagues from more than 80 nationalities
Your future company
Based in Lisbon, your future employer is a global leader in customer service and sales solutions, recognized worldwide for excellence. With a strong focus on career development, training and integration, this company ensures a dynamic and supportive environment for its employees.