Blu Selection

German-Speaking Streaming Expert for Online Platform – Lisbon

Blu Selection

Full-Time
Portugal
Onsite
German & English
Valid through 2025-08-28

Job description

Are you a fan of global entertainment series like Riverdale, Orange Is the New Black, Stranger Things, or 13 Reasons Why? Would you like to work for a company shaping the future of streaming entertainment? This is your opportunity to join a fast-paced, high-performing team in Lisbon and make an impact in the world of digital content.

Your responsibilities and impact as a Streaming Expert will be:

  • Answering incoming queries from customers via phone, email, and chat
  • Identifying issues and providing effective solutions
  • Ensuring a high level of customer satisfaction
  • Recording data in the CRM system accurately
  • Providing ad-hoc support when needed
  • Collaborating with your team to contribute to overall project success

Skills, qualifications and interests you need to succeed in this role:

  • Native level of German and at least B1 level of English
  • Enthusiasm for movies, series, and streaming platforms
  • Understanding of the value of a great customer experience
  • Strong listening, communication, and problem-solving skills
  • Energetic, innovative, and proactive mindset in a fast-paced environment
  • Excitement about intercultural communication and living abroad
  • Willingness to relocate to Lisbon for an international career and lifestyle

What’s in it for you?

  • Contract type: Long-term fixed-term contract, renewable annually
  • Working hours: Full-time (5 days/week) on rotating shifts, including weekends, 8 AM – 9 PM
  • Salary options:
  • With free accommodation (shared flat, bills included): 950€ – 1,000€ gross/month (depending on experience)
  • Without accommodation: 1,300€ – 1,400€ gross/month (depending on experience)
  • Relocation package for international candidates:
  • Reimbursement of initial flight expenses after 9 months
  • Airport pick-up
  • Yearly two-way flight ticket back to home country (within the EU)
  • Assistance with paperwork, bank account setup, etc. upon arrival
  • Additional benefits:
  • Free Portuguese lessons, cooking classes, sports activities, and social events
  • Real career opportunities in multiple career paths
  • Paid training period (6 days) at 90% of your hourly wage (lower taxes)

Life in Lisbon:

  • Vibrant city with rich cultural history
  • Affordable lifestyle in a European capital
  • Delicious Portuguese cuisine and famous café culture
  • Friendly, relaxed urban life with good vibes
  • Warm climate all year with beaches nearby
  • Large English-speaking and international community

Your future company:

You will join a multinational organization recognized as one of the best sales and customer service solution providers in the world. With a strong focus on career development, language skills, and social integration, the company brings together talents from over 80 nationalities in a multicultural work environment.