German-Speaking Streaming Expert for Online Platform – Lisbon
Blu Selection
Job description
Are you a fan of global entertainment series like Riverdale, Orange Is the New Black, Stranger Things, or 13 Reasons Why? Would you like to work for a company shaping the future of streaming entertainment? This is your opportunity to join a fast-paced, high-performing team in Lisbon and make an impact in the world of digital content.
Your responsibilities and impact as a Streaming Expert will be:
- Answering incoming queries from customers via phone, email, and chat
- Identifying issues and providing effective solutions
- Ensuring a high level of customer satisfaction
- Recording data in the CRM system accurately
- Providing ad-hoc support when needed
- Collaborating with your team to contribute to overall project success
Skills, qualifications and interests you need to succeed in this role:
- Native level of German and at least B1 level of English
- Enthusiasm for movies, series, and streaming platforms
- Understanding of the value of a great customer experience
- Strong listening, communication, and problem-solving skills
- Energetic, innovative, and proactive mindset in a fast-paced environment
- Excitement about intercultural communication and living abroad
- Willingness to relocate to Lisbon for an international career and lifestyle
What’s in it for you?
- Contract type: Long-term fixed-term contract, renewable annually
- Working hours: Full-time (5 days/week) on rotating shifts, including weekends, 8 AM – 9 PM
- Salary options:
- With free accommodation (shared flat, bills included): 950€ – 1,000€ gross/month (depending on experience)
- Without accommodation: 1,300€ – 1,400€ gross/month (depending on experience)
- Relocation package for international candidates:
- Reimbursement of initial flight expenses after 9 months
- Airport pick-up
- Yearly two-way flight ticket back to home country (within the EU)
- Assistance with paperwork, bank account setup, etc. upon arrival
- Additional benefits:
- Free Portuguese lessons, cooking classes, sports activities, and social events
- Real career opportunities in multiple career paths
- Paid training period (6 days) at 90% of your hourly wage (lower taxes)
Life in Lisbon:
- Vibrant city with rich cultural history
- Affordable lifestyle in a European capital
- Delicious Portuguese cuisine and famous café culture
- Friendly, relaxed urban life with good vibes
- Warm climate all year with beaches nearby
- Large English-speaking and international community
Your future company:
You will join a multinational organization recognized as one of the best sales and customer service solution providers in the world. With a strong focus on career development, language skills, and social integration, the company brings together talents from over 80 nationalities in a multicultural work environment.