Blu Selection

German Speaking Customer Service for Renewable Energy Company in Lisbon

Blu Selection

Full-Time
Portugal
Onsite
German & English
Valid through 2025-08-15

Job description

Are you ready to build a meaningful career in the renewable energy sector? This is your chance to support environmentally conscious customers while enjoying an international experience in Portugal. Join a multicultural team that is passionate about sustainability and driven by innovation. Your mission will be to help clients make informed choices for a greener world.

Your responsibilities and impact as a Customer Service Representative will be

  • Support customers mainly by phone, but also via email
  • Guide clients with their purchases and offer eco-friendly advice
  • Perform reconciliation and resolve inquiries with accuracy and professionalism
  • Investigate and resolve issues that require in-depth analysis
  • Maintain customer records and update relevant databases
  • Constantly seek opportunities to optimize service quality and efficiency

Skills, qualifications and interests you need to succeed in this role

  • Native level of German and excellent level of English
  • Experience in customer service is a strong plus
  • Analytical mindset and problem-solving skills
  • Comfortable handling data and performing research
  • Clear and professional communication
  • Motivated to work in an international environment
  • Willing to relocate to Lisbon for a long-term opportunity

What’s in it for you

  • Yearly gross salary of 15,700 euros paid in 14 instalments
  • Up to 150 euros monthly performance bonus
  • 7 euros meal voucher per working day
  • Full-time position (40h/week) from Monday to Sunday, 9 AM – 6 PM
  • 12-month contract with the possibility of renewal
  • Paid training from day one
  • Private health insurance from the start
  • Yearly return flight to your home country (within the EU)
  • Relocation support may be available for international candidates
  • Opportunity to grow within a large international organization
  • Work in a friendly and multicultural environment
  • Represent one of the top companies in the energy market

Your future company

This fast-growing multinational has over 50,000 employees worldwide, supporting more than 500 global brands across various sectors. Known for combining cutting-edge technology with a human touch, the company delivers exceptional service across the globe. Based in Lisbon, you’ll join a team that values growth, collaboration and innovation — all while contributing to a sustainable future.