Blu Selection

German-Speaking Customer Service Trainer

Blu Selection

Full-Time
Portugal
Onsite
German & English
Valid through 2025-07-31

Job description

Ready to take the next step in your career? Join our client, a global CX leader, as a Trainer and empower others through impactful learning experiences!

Location: Lisbon (On-site first 2 months, then hybrid)

Schedule: Monday–Friday | 9:00–18:00

Language: Fluent German required

Experience: 6+ months in training/teaching & call center preferred

What you’ll do:

  • Design and deliver engaging training sessions
  • Create and adapt content from our Knowledge Base
  • Support agent development through coaching and feedback
  • Stay updated with the latest learning trends
  • Evaluate and improve training outcomes

What you bring:

  • Passion for teaching and people development
  • Native Level of German 
  • 6 months of experience as a trainer - preferrable in Call Center
  • Excellent communication & content design skills
  • Strong organization and time management abilities
  • Tech-savvy: MS Office, video conferencing tools
  • A positive attitude and team spirit

What's in it for you: 

  • Base Salary: 1250€ gross/month + performance bonus + meal allowance
  • International environment 
  • Growth opportunities
  • Being part of building a brand new team 
  • Be part of a global community of 170,000+ people, driving exceptional customer experiences for world-class brands. 

Apply now and help shape the future of customer experience, one training session at a time.