German Speaking Brand Ambassador in Porto
Blu Selection
Job description
Are you passionate about beauty and social media? Engage with a vibrant online community, manage conversations, and shape brand interactions. Use your customer service skills to foster online engagement and ensure an outstanding customer experience. Enjoy a dynamic work environment, career growth opportunities, and exciting benefits in sunny Porto, Portugal. Ready to make an impact? Apply now!
Your responsibilities and impact as a Community Specialist will be:
- Act as a brand ambassador and engage in social media conversations
- Respond to consumer comments and direct messages on social media platforms
- Foster and moderate social media communities in line with brand tone and values
- Escalate comments and messages when necessary
- Maintain brand reputation and ensure consistent tone of voice across all platforms
- Conduct social listening to identify trends, risks, and viral topics
- Report on conversations and contribute insights through analytics tools
Skills, qualifications and interests you need to succeed in this role:
- Customer Service experience (call center, support role, helpdesk, etc.)
- Strong empathy and customer satisfaction focus
- native German & B2 English
- Good IT skills and ability to handle multiple digital tools efficiently
- Team player with a solution-oriented mindset
- Willingness to work in rotating shifts
What’s in it for you?
- €3,000 Signing Bonus
- Full-time contract (40h/week) on rotating shifts between 08:00–20:00, Monday–Sunday
Relocation support for international candidates, including:
- Reimbursement of initial flight (after 3 months)
- Airport pick-up and administrative support (bank account, NIF, etc.)
Accommodation assistance:
- With shared housing (bills included): €810–€1,100 gross/month
- Without accommodation: €1,130–€1,500 gross/month
- Paid training period (approx. 3 weeks)
- 22 vacation days per year (after 6 months of contract)
- Holiday and Christmas bonuses, plus meal allowance
- Health insurance from day one of your contract
- Free Portuguese lessons, cooking classes, sport activities & social events
- Real career growth in a global, multicultural company
Your future company:
Based in Porto, Portugal, this leading multinational is recognized for excellence in customer experience and sales support. You’ll join a diverse, inclusive team with colleagues from over 80 nationalities and enjoy strong onboarding, career development, and social integration support.
What to expect from living in Porto:
- Welcoming community of locals and international residents
- Coastal living with warm climate, beaches, and scenic views
- Affordable lifestyle with rich culture and delicious cuisine
- Famous for its historic charm and, of course, Port wine