Blu Selection

German Speaking Brand Ambassador in Porto

Blu Selection

Full-Time
Portugal
Onsite
German & English
Valid through 2025-08-20

Job description

Are you passionate about beauty and social media? Engage with a vibrant online community, manage conversations, and shape brand interactions. Use your customer service skills to foster online engagement and ensure an outstanding customer experience. Enjoy a dynamic work environment, career growth opportunities, and exciting benefits in sunny Porto, Portugal. Ready to make an impact? Apply now!

Your responsibilities and impact as a Community Specialist will be:

  • Act as a brand ambassador and engage in social media conversations
  • Respond to consumer comments and direct messages on social media platforms
  • Foster and moderate social media communities in line with brand tone and values
  • Escalate comments and messages when necessary 
  • Maintain brand reputation and ensure consistent tone of voice across all platforms
  • Conduct social listening to identify trends, risks, and viral topics
  • Report on conversations and contribute insights through analytics tools 

Skills, qualifications and interests you need to succeed in this role:

  • Customer Service experience (call center, support role, helpdesk, etc.)
  • Strong empathy and customer satisfaction focus
  • native German & B2 English 
  • Good IT skills and ability to handle multiple digital tools efficiently
  • Team player with a solution-oriented mindset
  • Willingness to work in rotating shifts

What’s in it for you?

  • €3,000 Signing Bonus
  • Full-time contract (40h/week) on rotating shifts between 08:00–20:00, Monday–Sunday

Relocation support for international candidates, including:

  • Reimbursement of initial flight (after 3 months)
  • Airport pick-up and administrative support (bank account, NIF, etc.)

Accommodation assistance:

  • With shared housing (bills included): €810–€1,100 gross/month
  • Without accommodation: €1,130–€1,500 gross/month
  • Paid training period (approx. 3 weeks)
  • 22 vacation days per year (after 6 months of contract)
  • Holiday and Christmas bonuses, plus meal allowance
  • Health insurance from day one of your contract
  • Free Portuguese lessons, cooking classes, sport activities & social events
  • Real career growth in a global, multicultural company

Your future company:

Based in Porto, Portugal, this leading multinational is recognized for excellence in customer experience and sales support. You’ll join a diverse, inclusive team with colleagues from over 80 nationalities and enjoy strong onboarding, career development, and social integration support.

What to expect from living in Porto:

  • Welcoming community of locals and international residents
  • Coastal living with warm climate, beaches, and scenic views
  • Affordable lifestyle with rich culture and delicious cuisine
  • Famous for its historic charm and, of course, Port wine