Blu Selection is a recruitment agency that connects the right candidates with the right company. We specialize in international talents that are looking for jobs in Europe from Entry Level positions to Team Leaders.

Our strive for Quality, Expertise, and Transparency makes us what and who we are -- Recruiters that truly love recruiting.


Are you passionate about gaming and enjoy helping customers? Would you love to work in one of Europe’s most vibrant cities while advancing your career in a dynamic and international environment? Then this opportunity is for you!

Your Responsibilities and Impact as a Back Office Agent:
Handle escalated customer inquiries, complaints, and technical issues related to gaming products and services
Investigate complex cases, analyze information, and identify root causes
Communicate with users via phone, email, or chat to provide accurate resolutions
Make informed decisions based on product knowledge and company policies

Skills, Qualifications, and Interests You Need to Succeed:
Native-level German and minimum C1 level of English
Valid Portuguese work permit (mandatory)
Strong communication and problem-solving skills
Motivation and adaptability to thrive in a multicultural setting
Willingness to relocate to Lisbon and embrace the expat lifestyle

What’s in It for You:
Contract type: Permanent (Unfixed term) with a 30-day probation period
Working hours: Full-time, Monday to Friday, 9:00–18:00
Salary package:
Base salary: €850/month gross
Tech bonus: €50/month
Language bonus: €200/month
Performance bonus: €120/month
Loyalty bonus: €300 every 3 months
Additional benefits:
Health insurance after 6 months
Paid training and ongoing development
Employee discounts and company-wide initiatives

Relocation Package (for international candidates):
Reimbursement of initial flight after 3 months
Monthly accommodation allowance up to €360 for 12 months
Tailored support for temporary or permanent housing

What to Expect from Living in Lisbon:
A colorful city with rich culture and history
Affordable European capital lifestyle
Delicious cuisine and vibrant café culture
Warm climate and sunny beaches nearby
Friendly locals and large international community

Your Future Company:
Join a global leader in the BPO industry with 170,000 employees worldwide. Be part of a team that delivers high-quality customer experiences for over 750 world-leading brands, leveraging innovative technologies and a people-first culture.


Are you passionate about gaming and enjoy helping customers? Would you love to work in one of Europe’s most vibrant cities while advancing your career in a dynamic and international environment? Then this opportunity is for you!<h3>Your Responsibilities and Impact as a Back Office Agent:</h3><ul><li>Handle escalated customer inquiries, complaints, and technical issues related to gaming products and services</li><li>Investigate complex cases, analyze information, and identify root causes</li><li>Communicate with users via phone, email, or chat to provide accurate resolutions</li><li>Make informed decisions based on product knowledge and company policies</li></ul><h3>Skills, Qualifications, and Interests You Need to Succeed:</h3><ul><li>Native-level German and minimum C1 level of English</li><li>Valid Portuguese work permit (mandatory)</li><li>Strong communication and problem-solving skills</li><li>Motivation and adaptability to thrive in a multicultural setting</li><li>Willingness to relocate to Lisbon and embrace the expat lifestyle</li></ul><h3>What’s in It for You:</h3><ul><li>Contract type: Permanent (Unfixed term) with a 30-day probation period</li><li>Working hours: Full-time, Monday to Friday, 9:00–18:00</li><li>Salary package:</li><li>Base salary: €850/month gross</li><li>Tech bonus: €50/month</li><li>Language bonus: €200/month</li><li>Performance bonus: €120/month</li><li>Loyalty bonus: €300 every 3 months</li><li>Additional benefits:</li><li>Health insurance after 6 months</li><li>Paid training and ongoing development</li><li>Employee discounts and company-wide initiatives</li></ul><h3>Relocation Package (for international candidates):</h3><ul><li>Reimbursement of initial flight after 3 months</li><li>Monthly accommodation allowance up to €360 for 12 months</li><li>Tailored support for temporary or permanent housing</li></ul><h3>What to Expect from Living in Lisbon:</h3><ul><li>A colorful city with rich culture and history</li><li>Affordable European capital lifestyle</li><li>Delicious cuisine and vibrant café culture</li><li>Warm climate and sunny beaches nearby</li><li>Friendly locals and large international community</li></ul><h3>Your Future Company:</h3>Join a global leader in the BPO industry with 170,000 employees worldwide. Be part of a team that delivers high-quality customer experiences for over 750 world-leading brands, leveraging innovative technologies and a people-first culture.

German-Speaking Back Office Agent – Gaming Industry – Lisbon

Are you passionate about beauty and social media? Engage with a vibrant online community, manage conversations, and shape brand interactions. Use your customer service skills to foster online engagement and ensure an outstanding customer experience. Enjoy a dynamic work environment, career growth opportunities, and exciting benefits in sunny Porto, Portugal. Ready to make an impact? Apply now!

Your responsibilities and impact as a Community Specialist will be:
Act as a brand ambassador and engage in social media conversations
Respond to consumer comments and direct messages on social media platforms
Foster and moderate social media communities in line with brand tone and values
Escalate comments and messages when necessary 
Maintain brand reputation and ensure consistent tone of voice across all platforms
Conduct social listening to identify trends, risks, and viral topics
Report on conversations and contribute insights through analytics tools 

Skills, qualifications and interests you need to succeed in this role:

Customer Service experience (call center, support role, helpdesk, etc.)
Strong empathy and customer satisfaction focus
native German & B2 English 
Good IT skills and ability to handle multiple digital tools efficiently
Team player with a solution-oriented mindset
Willingness to work in rotating shifts

What’s in it for you?
€3,000 Signing Bonus
Full-time contract (40h/week) on rotating shifts between 08:00–20:00, Monday–Sunday
Relocation support for international candidates, including:
Reimbursement of initial flight (after 3 months)
Airport pick-up and administrative support (bank account, NIF, etc.)
Accommodation assistance:
With shared housing (bills included): €810–€1,100 gross/month
Without accommodation: €1,130–€1,500 gross/month
Paid training period (approx. 3 weeks)
22 vacation days per year (after 6 months of contract)
Holiday and Christmas bonuses, plus meal allowance
Health insurance from day one of your contract
Free Portuguese lessons, cooking classes, sport activities & social events
Real career growth in a global, multicultural company

Your future company:
Based in Porto, Portugal, this leading multinational is recognized for excellence in customer experience and sales support. You’ll join a diverse, inclusive team with colleagues from over 80 nationalities and enjoy strong onboarding, career development, and social integration support.

What to expect from living in Porto:
Welcoming community of locals and international residents
Coastal living with warm climate, beaches, and scenic views
Affordable lifestyle with rich culture and delicious cuisine
Famous for its historic charm and, of course, Port wine




Are you passionate about beauty and social media? Engage with a vibrant online community, manage conversations, and shape brand interactions. Use your customer service skills to foster online engagement and ensure an outstanding customer experience. Enjoy a dynamic work environment, career growth opportunities, and exciting benefits in sunny Porto, Portugal. Ready to make an impact? Apply now!Your responsibilities and impact as a Community Specialist will be:<ul><li>Act as a brand ambassador and engage in social media conversations</li><li>Respond to consumer comments and direct messages on social media platforms</li><li>Foster and moderate social media communities in line with brand tone and values</li><li>Escalate comments and messages when necessary </li><li>Maintain brand reputation and ensure consistent tone of voice across all platforms</li><li>Conduct social listening to identify trends, risks, and viral topics</li><li>Report on conversations and contribute insights through analytics tools </li></ul>Skills, qualifications and interests you need to succeed in this role:<ul><li>Customer Service experience (call center, support role, helpdesk, etc.)</li><li>Strong empathy and customer satisfaction focus</li><li>native German &amp; B2 English </li><li>Good IT skills and ability to handle multiple digital tools efficiently</li><li>Team player with a solution-oriented mindset</li><li>Willingness to work in rotating shifts</li></ul>What’s in it for you?<ul><li>€3,000 Signing Bonus</li><li>Full-time contract (40h/week) on rotating shifts between 08:00–20:00, Monday–Sunday</li></ul>Relocation support for international candidates, including:<ul><li>Reimbursement of initial flight (after 3 months)</li><li>Airport pick-up and administrative support (bank account, NIF, etc.)</li></ul>Accommodation assistance:<ul><li>With shared housing (bills included): €810–€1,100 gross/month</li><li>Without accommodation: €1,130–€1,500 gross/month</li><li>Paid training period (approx. 3 weeks)</li><li>22 vacation days per year (after 6 months of contract)</li><li>Holiday and Christmas bonuses, plus meal allowance</li><li>Health insurance from day one of your contract</li><li>Free Portuguese lessons, cooking classes, sport activities &amp; social events</li><li>Real career growth in a global, multicultural company</li></ul>Your future company:Based in Porto, Portugal, this leading multinational is recognized for excellence in customer experience and sales support. You’ll join a diverse, inclusive team with colleagues from over 80 nationalities and enjoy strong onboarding, career development, and social integration support.What to expect from living in Porto:<ul><li>Welcoming community of locals and international residents</li><li>Coastal living with warm climate, beaches, and scenic views</li><li>Affordable lifestyle with rich culture and delicious cuisine</li><li>Famous for its historic charm and, of course, Port wine</li></ul>

German Speaking Brand Ambassador in Porto

Today, working for a technology brand's rimes with passion, energy and innovative spirit. Does this sound like you? Check this out, and you might soon join the international customer service team of a big software producer in Lisbon!

Are you ready to join a brand which strives every day to revolutionize the world?
Are you geeky or not? It doesn’t matter – there are a variety of roles to match with your skills and affinity.
You will work for a company that cares about their employees, full of opportunities to learn and grow professionally and personally, all this in the amazing and new-hyped Lisbon.

Your responsibilities and impact as a Technical Software Support will be:
Quality and Service is what is all about in today’s world for companies to remain competitive.
From solving technical issues, providing product’s advice, following up on logistics, having quality checks to providing sales support, there are many areas where excellent customer support is required and this is where the company needs you!
Whatever your profile and experience is, you will have the opportunity to make a difference!
Your tasks include: 
Provide support to customers by responding to inbound requests + document relevant case information
Assist users with general inquiries and technical support issues via phone/email/social media channels
Adapt the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/ecommerce reviews) channels
Ensure excellent customer satisfaction through responding in an appropriately and friendly manner

Skills, qualifications, and interests you need to succeed in this role:

The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, proactive and team player? Then they might have an opportunity for you to join them!
You are native in German
You are motivated, reliable and committed in your work
Customer service and quality is part of you
You have a drive for excellence and professionalism
You have excellent communication skills
You are a real team player and willing to work with many other nationalities
What’s in it for you?
Type of contract: one year contract, renewable every year
Working hours: full time (40h/week; 5 days/week) on rotating shifts (Mon-Fri, 8 AM - 10PM)
Salary conditions (*) – 2 options:
  Including free accommodation (shared flat, all bills included): 1000€ gross/month 
  Excluding accommodation: 1390€ gross/month
For international candidates:
  Reimbursement of your initial flight expenses after 9 months
  Airport pick up
  Yearly two-way flight ticket back to your home country (within the EU)
  Help in paperwork, opening bank account, etc. upon your arrival
Free Portuguese lessons, cooking classes, sport activities and social events organized by the company
Real career opportunities in different career paths
Private health insurance included from the first day of contract signature
(*) Compensation during training period if successful (4 weeks): 50% of your hourly wages (lower taxes)

Your Future Company:
Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team, including talents from more than 80 nationalities all over the world? Because they are looking for you!



Today, working for a technology brand's rimes with passion, energy and innovative spirit. Does this sound like you? Check this out, and you might soon join the international customer service team of a big software producer in Lisbon!Are you ready to join a brand which strives every day to revolutionize the world?Are you geeky or not? It doesn’t matter – there are a variety of roles to match with your skills and affinity.You will work for a company that cares about their employees, full of opportunities to learn and grow professionally and personally, all this in the amazing and new-hyped Lisbon.Your responsibilities and impact as a Technical Software Support will be:Quality and Service is what is all about in today’s world for companies to remain competitive.From solving technical issues, providing product’s advice, following up on logistics, having quality checks to providing sales support, there are many areas where excellent customer support is required and this is where the company needs you!Whatever your profile and experience is, you will have the opportunity to make a difference!Your tasks include: <ul><li>Provide support to customers by responding to inbound requests + document relevant case information</li><li>Assist users with general inquiries and technical support issues via phone/email/social media channels</li><li>Adapt the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/ecommerce reviews) channels</li><li>Ensure excellent customer satisfaction through responding in an appropriately and friendly manner</li></ul>Skills, qualifications, and interests you need to succeed in this role:The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, proactive and team player? Then they might have an opportunity for you to join them!<ul><li>You are native in German</li><li>You are motivated, reliable and committed in your work</li><li>Customer service and quality is part of you</li><li>You have a drive for excellence and professionalism</li><li>You have excellent communication skills</li><li>You are a real team player and willing to work with many other nationalities</li></ul>What’s in it for you?<ul><li>Type of contract: one year contract, renewable every year</li><li>Working hours: full time (40h/week; 5 days/week) on rotating shifts (Mon-Fri, 8 AM - 10PM)</li><li>Salary conditions (*) – 2 options:</li></ul><ol><li>  Including free accommodation (shared flat, all bills included): 1000€ gross/month </li><li>  Excluding accommodation: 1390€ gross/month</li></ol>For international candidates:<ul><li>  Reimbursement of your initial flight expenses after 9 months</li><li>  Airport pick up</li><li>  Yearly two-way flight ticket back to your home country (within the EU)</li><li>  Help in paperwork, opening bank account, etc. upon your arrival</li><li>Free Portuguese lessons, cooking classes, sport activities and social events organized by the company</li><li>Real career opportunities in different career paths</li><li>Private health insurance included from the first day of contract signature</li></ul>(*) Compensation during training period if successful (4 weeks): 50% of your hourly wages (lower taxes)Your Future Company:Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team, including talents from more than 80 nationalities all over the world? Because they are looking for you!

Technical Software Support (German Speaker) 3000€ signing bonus

Du interessierst dich für technische Produkte und hast gute Kommunikationsfähigkeiten? Dann ist dieser Job in Lissabon, Portugal genau das richtige für dich! Bewirb dich jetzt und starte dein Abenteuer im Ausland!

💻 Dein zukünftiges Unternehmen:
2 französische Unternehmer gründeten im Jahr 2000 ein Startup und führen heute eine globale Marke. Ihr Wachstum und ihre lösungsorientierten Dienstleistungen werden von den fortschrittlichsten Marken und führenden Unternehmen, mit denen sie heute zusammenarbeiten, anerkannt. Sie sind zu einem der größten internationalen Anbieter von Kundenerfahrungslösungen mit mehr als 75.000 mehrsprachigen Mitarbeitern in über 50 Ländern auf der ganzen Welt geworden und suchen nach neuen Mitgliedern, die sie auf ihrer Reise in ihrem griechischen Zentrum begleiten.

🤩 Was steckt für dich drin? 
Die Möglichkeit, mit einigen der größten Marken der Branche zusammenzuarbeiten
Ein multikulturelles und internationales Umfeld
Arbeitszeiten in Rotationsschichten je nach Projekt
Konkurrenzfähiges Gehalt: 1100€ brutto / Monat x 14 Monate + bis zu 100€ / Monat Leistungsprämie + Essensgutscheine in Höhe von 7,23€ / Arbeitstag + Erstattung einiger Transportkosten + Private Krankenversicherung und Zahnvorsorge (nach sechs Monaten)
Vollständig bezahlte Ausbildung, berufliche Entwicklung und Karriereentwicklung
Für internationale Bewerber:
Erstattung (bis zu 400 €) des Flugtickets nach 6 Monaten innerhalb des Unternehmens
6 Monate Unterkunft in einer vom Unternehmen zur Verfügung gestellten Wohngemeinschaft (Mietkosten zu zahlen)

🌞 Wie sieht dein Tag als technischer Berater aus? 
In dieser Position bist du dafür verantwortlich, einen exzellenten Kundenservice und technische Beratung für Kunden zu gewährleisten, einen außergewöhnlichen Mehrwert zu schaffen und alle Probleme zu lösen, um eine gleichbleibende Servicequalität zu liefern.
Du bearbeitest Kundenanfragen, Beschwerden und technische Probleme und leitest diese an zuständige Teams weiter
Du baust Kundenbeziehung auf und repräsentierst die Firma als Hauptkontaktpunkt zu Kunden
Du analysierst Fälle, Daten und ermittelst Ursachen für passende Lösungen
Du kommunizierst mit Kunden per Telefon, E-Mail oder Chat, um schnellstmögliche Lösungen zu bieten
​Du triffst Entscheidungen basierend auf Unternehmensrichtlinien, Produktkenntnissen und Kundenbedürfnissen

🎸 Was du brauchst um als technischer Berater zu rocken: 
Deutsch als Muttersprache + fließend in Englisch (Niveau B2)
Vorzugsweise bereits 6 Monate Erfahrung im technischen Support
Solide IT-Kenntnisse, einschließlich der effizienten Nutzung von Reporting-Tools für Kundeninteraktionen.
Gute Kommunikationsfähigkeiten, sowohl schriftlich als auch mündlich
Du bist ein Teamplayer, enthusiastisch und arbeitest selbstständig
Nachweislich kundenorientierter Ansatz, Problemlösungsfähigkeiten und eine kooperative Denkweise.

​

Ist dieses Projekt nicht das Richtige für dich? Schau dir unsere anderen Stellenangebote für deutschsprachige Mitarbeiter in Portugal an oder schick uns deinen Lebenslauf, um für andere Projekte oder künftige Angebote berücksichtigt zu werden.​



Du interessierst dich für technische Produkte und hast gute Kommunikationsfähigkeiten? Dann ist dieser Job in Lissabon, Portugal genau das richtige für dich! Bewirb dich jetzt und starte dein Abenteuer im Ausland!💻 Dein zukünftiges Unternehmen:2 französische Unternehmer gründeten im Jahr 2000 ein Startup und führen heute eine globale Marke. Ihr Wachstum und ihre lösungsorientierten Dienstleistungen werden von den fortschrittlichsten Marken und führenden Unternehmen, mit denen sie heute zusammenarbeiten, anerkannt. Sie sind zu einem der größten internationalen Anbieter von Kundenerfahrungslösungen mit mehr als 75.000 mehrsprachigen Mitarbeitern in über 50 Ländern auf der ganzen Welt geworden und suchen nach neuen Mitgliedern, die sie auf ihrer Reise in ihrem griechischen Zentrum begleiten.🤩 Was steckt für dich drin? <ul><li>Die Möglichkeit, mit einigen der größten Marken der Branche zusammenzuarbeiten</li><li>Ein multikulturelles und internationales Umfeld</li><li>Arbeitszeiten in Rotationsschichten je nach Projekt</li><li>Konkurrenzfähiges Gehalt: 1100€ brutto / Monat x 14 Monate + bis zu 100€ / Monat Leistungsprämie + Essensgutscheine in Höhe von 7,23€ / Arbeitstag + Erstattung einiger Transportkosten + Private Krankenversicherung und Zahnvorsorge (nach sechs Monaten)</li><li>Vollständig bezahlte Ausbildung, berufliche Entwicklung und Karriereentwicklung</li><li>Für internationale Bewerber:</li><li>Erstattung (bis zu 400 €) des Flugtickets nach 6 Monaten innerhalb des Unternehmens</li><li>6 Monate Unterkunft in einer vom Unternehmen zur Verfügung gestellten Wohngemeinschaft (Mietkosten zu zahlen)</li></ul>🌞 Wie sieht dein Tag als technischer Berater aus? In dieser Position bist du dafür verantwortlich, einen exzellenten Kundenservice und technische Beratung für Kunden zu gewährleisten, einen außergewöhnlichen Mehrwert zu schaffen und alle Probleme zu lösen, um eine gleichbleibende Servicequalität zu liefern.<ul><li>Du bearbeitest Kundenanfragen, Beschwerden und technische Probleme und leitest diese an zuständige Teams weiter</li><li>Du baust Kundenbeziehung auf und repräsentierst die Firma als Hauptkontaktpunkt zu Kunden</li><li>Du analysierst Fälle, Daten und ermittelst Ursachen für passende Lösungen</li><li>Du kommunizierst mit Kunden per Telefon, E-Mail oder Chat, um schnellstmögliche Lösungen zu bieten</li><li>​Du triffst Entscheidungen basierend auf Unternehmensrichtlinien, Produktkenntnissen und Kundenbedürfnissen</li></ul>🎸 Was du brauchst um als technischer Berater zu rocken: <ul><li>Deutsch als Muttersprache + fließend in Englisch (Niveau B2)</li><li>Vorzugsweise bereits 6 Monate Erfahrung im technischen Support</li><li>Solide IT-Kenntnisse, einschließlich der effizienten Nutzung von Reporting-Tools für Kundeninteraktionen.</li><li>Gute Kommunikationsfähigkeiten, sowohl schriftlich als auch mündlich</li><li>Du bist ein Teamplayer, enthusiastisch und arbeitest selbstständig</li><li>Nachweislich kundenorientierter Ansatz, Problemlösungsfähigkeiten und eine kooperative Denkweise.</li></ul>​Ist dieses Projekt nicht das Richtige für dich? Schau dir unsere anderen Stellenangebote für deutschsprachige Mitarbeiter in Portugal an oder schick uns deinen Lebenslauf, um für andere Projekte oder künftige Angebote berücksichtigt zu werden.​

German-Speaking Back Office Agent – Gaming Industry – Lisbon

Blu Selection

Job description

Your Responsibilities and Impact as a Back Office Agent:

Skills, Qualifications, and Interests You Need to Succeed:

What’s in It for You:

Relocation Package (for international candidates):

What to Expect from Living in Lisbon:

Your Future Company:

Other open German speaking jobs

German Speaking Brand Ambassador in Porto

Technical Software Support (German Speaker) 3000€ signing bonus

Berater für technischen Support