Blu Selection is a recruitment agency that connects the right candidates with the right company. We specialize in international talents that are looking for jobs in Europe from Entry Level positions to Team Leaders.

Our strive for Quality, Expertise, and Transparency makes us what and who we are -- Recruiters that truly love recruiting.


Are you looking for an international experience and want to enjoy the warm and fresh air of Lisbon? If you’re motivated to work in an office environment, solving customer needs, and you’re friendly, diligent, and eager to grow, this is your opportunity!

Your responsibilities and impact as a Customer Experience Specialist will be
Providing professional support to customers via phone, email and chat
Ensuring excellent customer satisfaction by responding to inquiries in a timely and friendly manner
Identifying customer needs and guiding them towards the best solutions
Updating customer records and managing administrative processes
Collaborating with internal teams to resolve technical or logistical issues

Skills, qualifications and interests you need to succeed in this role
Native level of French and at least a B1 level of English
Customer-focused mindset and excellent communication skills
Attention to detail and a proactive problem-solving attitude
Team spirit, commitment, and adaptability in a multicultural environment
Interest in international experiences and living in Lisbon
Valid Portuguese work permit or EU citizenship is mandatory

What’s in it for you
Type of contract
 Fixed-term contract, renewable annually
Working hours
 Full-time position (40h/week)
Salary conditions – two options
With accommodation (shared flat, all bills included): 1040€ gross/month
Without accommodation: 1240€ gross/month

Relocation support for international candidates
Reimbursement of initial flight expenses after contract signing
Airport pick-up upon arrival
Yearly return flight to your home country (within the EU)
Help with administrative formalities and bank account opening
Extra benefits
Private health insurance after 6 months of contract
Free Portuguese lessons, cooking classes, sports activities and social events
Portuguese public holidays and 22 days of paid holidays per year

Your future company
Located in Lisbon, this multinational is recognized as one of the world’s best providers of customer service and sales solutions. With a strong focus on career growth and personal development, it supports talents from over 80 nationalities and fosters a vibrant, multicultural environment. You’ll be part of a people-first company that values your contribution and offers you the chance to thrive.


What to expect from life in Lisbon
A vibrant city with rich culture and stunning architecture
Enjoy the perks of living in a European capital on a budget
Famous café culture and world-class Portuguese cuisine
Welcoming, laid-back lifestyle with great weather all year
Beautiful beaches and breathtaking views by the Atlantic
An international, English-speaking community with a dynamic social scene


Are you looking for an international experience and want to enjoy the warm and fresh air of Lisbon? If you’re motivated to work in an office environment, solving customer needs, and you’re friendly, diligent, and eager to grow, this is your opportunity!Your responsibilities and impact as a Customer Experience Specialist will be<ul><li>Providing professional support to customers via phone, email and chat</li><li>Ensuring excellent customer satisfaction by responding to inquiries in a timely and friendly manner</li><li>Identifying customer needs and guiding them towards the best solutions</li><li>Updating customer records and managing administrative processes</li><li>Collaborating with internal teams to resolve technical or logistical issues</li></ul>Skills, qualifications and interests you need to succeed in this role<ul><li>Native level of French and at least a B1 level of English</li><li>Customer-focused mindset and excellent communication skills</li><li>Attention to detail and a proactive problem-solving attitude</li><li>Team spirit, commitment, and adaptability in a multicultural environment</li><li>Interest in international experiences and living in Lisbon</li><li>Valid Portuguese work permit or EU citizenship is mandatory</li></ul>What’s in it for youType of contract Fixed-term contract, renewable annuallyWorking hours Full-time position (40h/week)Salary conditions – two options<ul><li>With accommodation (shared flat, all bills included): 1040€ gross/month</li><li>Without accommodation: 1240€ gross/month</li></ul>Relocation support for international candidates<ul><li>Reimbursement of initial flight expenses after contract signing</li><li>Airport pick-up upon arrival</li><li>Yearly return flight to your home country (within the EU)</li><li>Help with administrative formalities and bank account opening</li></ul>Extra benefits<ul><li>Private health insurance after 6 months of contract</li><li>Free Portuguese lessons, cooking classes, sports activities and social events</li><li>Portuguese public holidays and 22 days of paid holidays per year</li></ul>Your future companyLocated in Lisbon, this multinational is recognized as one of the world’s best providers of customer service and sales solutions. With a strong focus on career growth and personal development, it supports talents from over 80 nationalities and fosters a vibrant, multicultural environment. You’ll be part of a people-first company that values your contribution and offers you the chance to thrive.What to expect from life in Lisbon<ul><li>A vibrant city with rich culture and stunning architecture</li><li>Enjoy the perks of living in a European capital on a budget</li><li>Famous café culture and world-class Portuguese cuisine</li><li>Welcoming, laid-back lifestyle with great weather all year</li><li>Beautiful beaches and breathtaking views by the Atlantic</li><li>An international, English-speaking community with a dynamic social scene</li></ul>

French-Speaking Customer Specialist – Relocation package - Lisbon

Experience the power of a game-changing career
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
If you’re looking to grow and be inspired, as a Customer Service Representative for Audi in Portugal (Work on-site), you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.
Career growth and personal development
We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
What you will do in this role
As a Customer Service Representative, you will:
Responding to customer inquiries via phone, chat, and email, representing a leading European automotive brand with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.
Collaborate with colleagues to enhance the overall customer experience.
Staying updated on the latest offerings, policies, and services to provide customers with accurate and timely information.
Exhibit warmth and enthusiasm in every customer interaction
Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.
Your qualifications
Concentrix is a great match if you:
Have a high level of French (C1 written and oral) and a good level of English (B2)
Have 1 year of experience in a call center or customer service role, preferably in the automotive industry.
Are passionate about automotive topics and skilled in digital tech
Are strong attention to detail and organizational skills.
Are excellent problem-solving skills and a creative, solution-oriented mindset.
If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role.
What’s in it for you
In this role, we offer benefits that help you support your unique lifestyle:
Support a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction
Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)
Competitive salary and performance bonus
Work on-site in Braga, Portugal
Bring-a-friend (referral) bonus opportunities
Full paid training on the company and the project you'll be working on
Career development programs, specialized courses, and language classes
Experience the best version of you!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”
Concentrix is an equal-opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
Eligibility to work
In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.


Experience the power of a game-changing careerAre you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.If you’re looking to grow and be inspired, as a Customer Service Representative for Audi in Portugal (Work on-site), you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.Career growth and personal developmentWe’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.What you will do in this roleAs a Customer Service Representative, you will:<ul><li>Responding to customer inquiries via phone, chat, and email, representing a leading European automotive brand with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.</li><li>Collaborate with colleagues to enhance the overall customer experience.</li><li>Staying updated on the latest offerings, policies, and services to provide customers with accurate and timely information.</li><li>Exhibit warmth and enthusiasm in every customer interaction</li><li>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.</li></ul>Your qualificationsConcentrix is a great match if you:<ul><li>Have a high level of French (C1 written and oral) and a good level of English (B2)</li><li>Have 1 year of experience in a call center or customer service role, preferably in the automotive industry.</li><li>Are passionate about automotive topics and skilled in digital tech</li><li>Are strong attention to detail and organizational skills.</li><li>Are excellent problem-solving skills and a creative, solution-oriented mindset.</li></ul>If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role.What’s in it for youIn this role, we offer benefits that help you support your unique lifestyle:<ul><li>Support a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction</li><li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)</li><li>Competitive salary and performance bonus</li><li>Work on-site in Braga, Portugal</li><li>Bring-a-friend (referral) bonus opportunities</li><li>Full paid training on the company and the project you'll be working on</li><li>Career development programs, specialized courses, and language classes</li></ul>Experience the best version of you!If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”Concentrix is an equal-opportunity employerWe're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.Eligibility to workIn accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.

Service Representative (French-speaking) - For Audi

Are you ready to use your domain knowledge to advance AI? Join us as a Data Partner and work remotely with flexible hours. We are seeking highly knowledgeable Subject Matter Expert to design advanced, domain-specific questions and solutions. The role involves creating challenging problem sets that test deep reasoning and expertise in the assigned field.

TELUS Digital AI Community
Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands.

Key Responsibilities:
Develop complex, original question-and-answer pairs based on advanced topics in your area of expertise.
Ensure questions involve multi-step problem-solving and critical thinking.
Provide detailed, clear solutions that meet high academic standards.
Collaborate with cross-functional teams to refine and enhance content.

Basic Requirements:
A completed Master, Bachelor or local equivalent in Business Writing is essential
Strong proficiency in French writing with excellent grammar, clarity, and the ability to explain complex concepts concisely

Assessment:
In order to be hired into our community, you’ll go through a subject-specific qualification exam that will determine your suitability for the position and complete ID verification.

Payment:
Currently, pay rates for experts range from $20 - $30 USD per hour
Our Payment terms are defined for each project.

Equal Opportunity:
All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity


Are you ready to use your domain knowledge to advance AI? Join us as a Data Partner and work remotely with flexible hours. We are seeking highly knowledgeable Subject Matter Expert to design advanced, domain-specific questions and solutions. The role involves creating challenging problem sets that test deep reasoning and expertise in the assigned field.TELUS Digital AI CommunityOur global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands.Key Responsibilities:<ul><li>Develop complex, original question-and-answer pairs based on advanced topics in your area of expertise.</li><li>Ensure questions involve multi-step problem-solving and critical thinking.</li><li>Provide detailed, clear solutions that meet high academic standards.</li><li>Collaborate with cross-functional teams to refine and enhance content.</li></ul>Basic Requirements:<ul><li>A completed Master, Bachelor or local equivalent in Business Writing is essential</li><li>Strong proficiency in French writing with excellent grammar, clarity, and the ability to explain complex concepts concisely</li></ul>Assessment:In order to be hired into our community, you’ll go through a subject-specific qualification exam that will determine your suitability for the position and complete ID verification.Payment:<ul><li>Currently, pay rates for experts range from $20 - $30 USD per hour</li><li>Our Payment terms are defined for each project.</li></ul>Equal Opportunity:All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity

Data Partner - Business Writer - French - Remote - Global

Experience the power of a game-changing career    
Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.    
If you’re looking to grow and be inspired, as a Fraud Activity Agent in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.    
Career growth and personal development    
  
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.    
What you will do in this role    
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.    
As a Fraud Activity Agent on our team, you will:    
    
- Fraud Investigation & Verification  
- Initiate investigations on suspicious fraud cases using internal tools and defined macros. - Collect and meticulously verify all necessary documentation from customers to confirm or infirm fraud.  
- Manage cases within defined pending periods, ensuring timely follow-up and resolution.  
- De-escalate tickets to Level 1 if client documentation is not received after 14 days, following established procedures. 
 
Your qualifications   
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.    
Concentrix is a great match if you:    
- Are proficient or bilingual in French and advanced in English 
- Strong interpersonal skills including active listening, empathy, and adaptability  
- Advanced customer service and conflict resolution abilities  
- Skilled in troubleshooting and resolving complex, non-standard issues  
- Provides clear root-cause analysis and insights  
- Proficient with extended tools and operational systems (e.g., CRM, parcel tracking)  
- Technically proficient in OS-level topics (iOS, Android, Windows)  
- Proactively identifies and leads improvement initiatives  
- Supports efficiency and optimization of service-level agreements (SLAs)  
- Has access to and effectively uses extended tools  
- Possesses deep knowledge of internal processes and workflows 
 
Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.    
What’s in it for you    
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.     
- Full time 39 hours/week contract 
- Salary 22000 euros gross/year + up to 2400 euros gross/year in bonus  
- Great office location in Barcelona
- Friends hunting (referral) bonus  
- Full paid training about the company and the project you will be working on  
- Career development program and specialized courses  
Experience the best version of you!    
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.    
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”    
Concentrix is an equal opportunity employer    
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.  


Experience the power of a game-changing career    Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.    If you’re looking to grow and be inspired, as a Fraud Activity Agent in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.    Career growth and personal development    This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.    What you will do in this role    In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.    As a Fraud Activity Agent on our team, you will:    - Fraud Investigation &amp; Verification  - Initiate investigations on suspicious fraud cases using internal tools and defined macros. - Collect and meticulously verify all necessary documentation from customers to confirm or infirm fraud.  - Manage cases within defined pending periods, ensuring timely follow-up and resolution.  - De-escalate tickets to Level 1 if client documentation is not received after 14 days, following established procedures. Your qualifications   We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.    Concentrix is a great match if you:    - Are proficient or bilingual in French and advanced in English - Strong interpersonal skills including active listening, empathy, and adaptability  - Advanced customer service and conflict resolution abilities  - Skilled in troubleshooting and resolving complex, non-standard issues  - Provides clear root-cause analysis and insights  - Proficient with extended tools and operational systems (e.g., CRM, parcel tracking)  - Technically proficient in OS-level topics (iOS, Android, Windows)  - Proactively identifies and leads improvement initiatives  - Supports efficiency and optimization of service-level agreements (SLAs)  - Has access to and effectively uses extended tools  - Possesses deep knowledge of internal processes and workflows Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.    What’s in it for you    We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.     - Full time 39 hours/week contract - Salary 22000 euros gross/year + up to 2400 euros gross/year in bonus  - Great office location in Barcelona- Friends hunting (referral) bonus  - Full paid training about the company and the project you will be working on  - Career development program and specialized courses  Experience the best version of you!    At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.    If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”    Concentrix is an equal opportunity employer    We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

French-Speaking Customer Specialist – Relocation package - Lisbon

Blu Selection

Job description

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