French-Speaking Customer Service for a Travel Platform in Lisbon
Blu Selection
Job description
Are you passionate about travel and ready for a new international adventure? Join the customer service team of a major global travel platform in Lisbon. If you enjoy helping people and solving problems while working in a multicultural environment, this opportunity is for you.
Your Responsibilities:
As a Customer Service Representative for this travel platform, you will:
- Support customers throughout their booking journey and travel experience
- Assist with reservations, booking changes and vacation-related queries
- Provide guidance on services, payments and refunds
- Follow up with customers during and after their trips
- Contribute to the development of the client network and ensure high quality service
- Manage qualified lead generation by maintaining excellent customer relationships
Your Profile:
- Fluent in French with a good level of English
- Passionate about travel and customer care
- Motivated, communicative and committed to delivering quality service
- Strong problem solving and listening skills
- Willing to relocate or already based in Lisbon
What’s Offered:
- Long term contract with full time hours of 40 hours per week
- Rotating shifts depending on project needs
- Monthly salary options:
- With accommodation provided in a shared flat: 1040 euros gross
- Without accommodation: 1240 euros gross
Relocation Support:
- Reimbursement of your initial flight expenses after nine months
- Airport pick up upon arrival
- Annual return ticket to your home country within the EU
- Help with documentation, bank account setup and local integration
Extra Benefits:
- Free Portuguese language classes
- Cooking classes, sports activities and regular social events
- Real career development opportunities in various fields
The Company:
Located in Lisbon, this international company provides customer support services for some of the world’s leading brands. You will be part of a global team in a welcoming, multicultural workplace where growth and learning are actively encouraged.