Blu Selection

French-Speaking Customer Advisor in Lisbon

Blu Selection

Full-Time
Portugal
Onsite
French & English
Valid through 2025-09-15

Job description

Do you want to live abroad, make international friends, and enjoy the sunny lifestyle of Portugal? Are you motivated to support customers and provide them with the best solutions? Join a dynamic company in Lisbon and help create a positive customer experience while building strong relationships.

Your responsibilities and impact as a Customer Advisor will be:

  • Being knowledgeable about the industry and the client’s operations
  • Providing clear and professional answers to customer concerns via phone, email, or social media
  • Staying calm and solution-oriented when handling customer issues
  • Redirecting customers to the appropriate department when needed

Skills, qualifications and interests you need to succeed in this role:

  • Native level of French with strong English skills
  • Motivation to work in customer service and help clients
  • Excellent written and verbal communication skills
  • Friendly, empathetic, and detail-oriented personality
  • Open-mindedness and willingness to work in a multicultural environment
  • EU citizenship or valid Portuguese work permit/residency card (mandatory)

What’s in it for you?

  • Contract type: Fixed-term contract, renewable annually
  • Working hours: Full-time, rotating shifts depending on the project
  • Training: Comprehensive and intensive training to launch your career
  • Salary package (two options):
  • With accommodation (shared flat, bills included): €1040 gross/month
  • Without accommodation: €1240 gross/month

Relocation support for international candidates:

  • Reimbursement of flight expenses after 9 months
  • Airport pick-up upon arrival
  • Annual return flight to your home country (within the EU)
  • Support with paperwork, bank account opening, and settling in

Additional perks:

  • Private health insurance from the start of the contract (in addition to the standard insurance)
  • Free Portuguese lessons, cooking classes, sports activities, and social events
  • 22 paid vacation days plus Portuguese public holidays

Your Future Company

You will join a well-established multinational company, recognized as a leader in customer service solutions across Europe and the world. With a multicultural team in Lisbon, the company provides a friendly and dynamic work environment where you can grow professionally and personally while supporting international clients.