French-Speaking Customer Advisor for Abercrombie & Fitch – Lisbon
Blu Selection
Job description
Are you passionate about fashion and want to get a behind-the-scenes look at one of the most famous American brands? Abercrombie & Fitch is looking for motivated French-speaking talents to join their Customer Service team in sunny Lisbon.
Your responsibilities and impact as a Customer Service Agent will be:
- Providing service to Abercrombie & Fitch clients via phone, email, chat, and social media
- Giving product information to customers
- Handling client queries regarding orders, account access, payments, and stock availability
- Following up with customers to ensure satisfaction
Skills, qualifications, and interests you need to succeed in this role:
- Fluent French speaker with good English skills (B2 level or higher preferred)
- Interest in the fashion industry
- Motivation and commitment to delivering excellent service
- Strong communication and listening skills
- Team player, eager to work with colleagues from many different nationalities
- EU citizenship or valid work permit/residency card
What’s in it for you?
- Type of contract: Long-term fixed-term contract, renewable every year
- Working hours: Full-time, rotating shifts Monday to Sunday, 7:00 AM–7:00 PM (40h/week)
- Salary options:
- With free accommodation (shared flat, all bills included): 1040€ gross/month
- Without accommodation: 1298€ gross/month
Relocation package for international candidates:
- Reimbursement of your initial flight expenses after 9 months
- Airport pick-up
- Yearly two-way flight ticket back to your home country (within the EU)
- Assistance with paperwork, opening a bank account, etc. upon arrival
- Private health insurance from the first day of contract
- Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
- Real career opportunities in various career paths
Why work in Lisbon?
- A colourful city view with rich cultural history
- Affordable lifestyle in a European capital
- Delicious Portuguese cuisine and famous café culture
- Friendly, relaxed atmosphere with a vibrant international community
- Warm climate all year and beaches just minutes away
Your future company:
You will join a multinational organisation recognised as one of the world’s best providers of sales and customer service solutions. Located in Lisbon, they take care of your professional growth, social integration, and personal development, with a team of over 80 nationalities.