Blu Selection is a recruitment agency that connects the right candidates with the right company. We specialize in international talents that are looking for jobs in Europe from Entry Level positions to Team Leaders.

Our strive for Quality, Expertise, and Transparency makes us what and who we are -- Recruiters that truly love recruiting.


Are you analytical, detail-oriented, and motivated to fight online fraud? Join an international company in Lisbon as a Fraud Prevention Agent, where you will investigate suspicious transactions, protect customers, and ensure safe digital purchases.
Your Responsibilities
Review and analyze suspicious online orders
Investigate data to decide on acceptance or cancellation
Detect unusual patterns, flag emerging risks, and prevent fraudulent activity
Communicate with customers via phone and email to verify order details
Handle sensitive information with privacy compliance and professionalism
Your Profile
Native-level German and excellent English
Strong analytical and problem-solving skills
Ability to work efficiently under deadlines
Detail-oriented with high accuracy
Motivated, positive, and client-focused
Independent and adaptable while being a strong team player
Willing to stay in Portugal for a medium to long term
Previous experience in customer service or fraud prevention is a plus
What’s in It for You?
Contract: 6-month or 1-year renewable contract
Working hours: Full-time, 40h/week, rotating shifts (depending on the project)
Salary package:
With accommodation (shared flat, bills included): 950–1,000€ gross/month
Without accommodation: 1,300–1,400€ gross/month
Paid training period included
International Candidate Benefits
Flight reimbursement and airport pick-up
Yearly return flight to your home country (within the EU)
Help with paperwork, banking, and local integration
Private health insurance from contract start
Free Portuguese lessons, cooking classes, sports activities, and social events
Career growth opportunities in multiple fields
Your Future Employer
This multinational company is a global leader in customer service and sales solutions, recognized for career development, training, and multicultural integration. In Lisbon, you will join an international team of over 80 nationalities and contribute to innovative fraud prevention projects for world-leading brands.


Are you analytical, detail-oriented, and motivated to fight online fraud? Join an international company in Lisbon as a Fraud Prevention Agent, where you will investigate suspicious transactions, protect customers, and ensure safe digital purchases.<h2>Your Responsibilities</h2><ul><li>Review and analyze suspicious online orders</li><li>Investigate data to decide on acceptance or cancellation</li><li>Detect unusual patterns, flag emerging risks, and prevent fraudulent activity</li><li>Communicate with customers via phone and email to verify order details</li><li>Handle sensitive information with privacy compliance and professionalism</li></ul><h2>Your Profile</h2><ul><li>Native-level German and excellent English</li><li>Strong analytical and problem-solving skills</li><li>Ability to work efficiently under deadlines</li><li>Detail-oriented with high accuracy</li><li>Motivated, positive, and client-focused</li><li>Independent and adaptable while being a strong team player</li><li>Willing to stay in Portugal for a medium to long term</li><li>Previous experience in customer service or fraud prevention is a plus</li></ul><h2>What’s in It for You?</h2><ul><li>Contract: 6-month or 1-year renewable contract</li><li>Working hours: Full-time, 40h/week, rotating shifts (depending on the project)</li><li>Salary package:</li><li>With accommodation (shared flat, bills included): 950–1,000€ gross/month</li><li>Without accommodation: 1,300–1,400€ gross/month</li><li>Paid training period included</li></ul><h3>International Candidate Benefits</h3><ul><li>Flight reimbursement and airport pick-up</li><li>Yearly return flight to your home country (within the EU)</li><li>Help with paperwork, banking, and local integration</li><li>Private health insurance from contract start</li><li>Free Portuguese lessons, cooking classes, sports activities, and social events</li><li>Career growth opportunities in multiple fields</li></ul><h2>Your Future Employer</h2><ul><li>This multinational company is a global leader in customer service and sales solutions, recognized for career development, training, and multicultural integration. In Lisbon, you will join an international team of over 80 nationalities and contribute to innovative fraud prevention projects for world-leading brands.</li></ul>

Fraud Prevention Agent – German Speaker – Lisbon

Job Description

Take the leap and experience the power of a game-changing career!

Are you a German speaker looking for a career opportunity in a vibrant European city? Join a global leader in technology and services as a Customer Support Representative in Lisbon, Portugal! This on-site role offers a fantastic opportunity to be part of a dynamic, international team.

What You’ll Be Doing

As a Customer Support Representative, you will:
Respond to customer inquiries via phone, email, or chat, delivering exceptional service.
Resolve customer issues and provide technical support for products and services.
Assist customers with troubleshooting and solving problems related to their accounts and products.
Stay updated with product knowledge to provide accurate and helpful solutions.
Keep customers informed on the progress of their requests and ensure issues are resolved to their satisfaction.
What We’re Looking For
We want individuals who are passionate about delivering great customer service and enjoy working in a collaborative, fast-paced environment. If you’re a German speaker with excellent communication skills, we want to hear from you!

Requirements
Native or fluent German, with a strong command of English.
Excellent customer service and communication skills.
Ability to identify and resolve issues efficiently.
Previous experience in a customer service role is preferred, but not required.
A proactive, positive attitude and willingness to learn.
What’s in it for you

In this role, we offer benefits to enhance both your career and lifestyle:
Full-time contract: 39 hours per week, Monday to Friday (9:00 AM – 6:00 PM).
Competitive salary: A good wage that reflects your skills and contributions.
Lisbon’s vibrant location: Live and work in one of Europe’s most exciting cities, known for its history, culture, and coastal beauty.
Referral bonuses: Share the opportunity with friends and earn bonuses.
Paid training: Full onboarding and training to set you up for success.
Career advancement: Opportunities to grow professionally through training and development programs.
Experience the best version of you!
This role offers you a chance to grow in a dynamic company while enjoying a great work-life balance. Whether you’re new to customer support or have some experience, we’re here to help you succeed.

Take the leap!

Apply now to begin your journey as a German Speaking Customer Support Representative in Lisbon, Portugal!


Job DescriptionTake the leap and experience the power of a game-changing career!Are you a German speaker looking for a career opportunity in a vibrant European city? Join a global leader in technology and services as a Customer Support Representative in Lisbon, Portugal! This on-site role offers a fantastic opportunity to be part of a dynamic, international team.What You’ll Be DoingAs a Customer Support Representative, you will:<ul><li>Respond to customer inquiries via phone, email, or chat, delivering exceptional service.</li><li>Resolve customer issues and provide technical support for products and services.</li><li>Assist customers with troubleshooting and solving problems related to their accounts and products.</li><li>Stay updated with product knowledge to provide accurate and helpful solutions.</li><li>Keep customers informed on the progress of their requests and ensure issues are resolved to their satisfaction.</li><li>What We’re Looking For</li><li>We want individuals who are passionate about delivering great customer service and enjoy working in a collaborative, fast-paced environment. If you’re a German speaker with excellent communication skills, we want to hear from you!</li></ul>Requirements<ul><li>Native or fluent German, with a strong command of English.</li><li>Excellent customer service and communication skills.</li><li>Ability to identify and resolve issues efficiently.</li><li>Previous experience in a customer service role is preferred, but not required.</li><li>A proactive, positive attitude and willingness to learn.</li></ul>What’s in it for youIn this role, we offer benefits to enhance both your career and lifestyle:<ul><li>Full-time contract: 39 hours per week, Monday to Friday (9:00 AM – 6:00 PM).</li><li>Competitive salary: A good wage that reflects your skills and contributions.</li><li>Lisbon’s vibrant location: Live and work in one of Europe’s most exciting cities, known for its history, culture, and coastal beauty.</li><li>Referral bonuses: Share the opportunity with friends and earn bonuses.</li><li>Paid training: Full onboarding and training to set you up for success.</li><li>Career advancement: Opportunities to grow professionally through training and development programs.</li><li>Experience the best version of you!</li><li>This role offers you a chance to grow in a dynamic company while enjoying a great work-life balance. Whether you’re new to customer support or have some experience, we’re here to help you succeed.</li></ul>Take the leap!Apply now to begin your journey as a German Speaking Customer Support Representative in Lisbon, Portugal!

German Speaking Customer Support Representative Lisbon, Portugal

It is not without reason that more and more people are drawn to Athens, as the Greek metropolis is one of Europe's emerging markets. Many international companies have already noticed the trend, which is why you shouldn't be surprised if you find yourself in a job for a world-renowned company with a multicultural environment. Our client is looking for a new employee to support their international team in Athens.
Your responsibilities and impact as Card Operations Analyst will be:
Being responsible for the customers of the German speaking market
Operating an excellent customer management
Providing the best possible support and solutions to customers on issues such as fraud prevention and data protection via phone, mail or social media
Assume the role of a consultant and provide assistance with specific questions in the financial field
Improve the product with new ideas and suggestions from you
Skills, qualifications and interests you need to succeed in this role:
Speak a native level of German and at least a B2 level in English
Experience with or knowledge of Excel or Google Sheets.
Experience with or knowledge of SQL
Previous relevant banking experience
Prior experience in card dispute processing, either MasterCard or Visa
What’s in it for you?
Working Hours: Full time or part-time options on rotating shifts (depending on the project).
Training: Have a kick-start your career with the intensive training that the company offers to their new employees.
Competitive Salary Conditions + Accommodation Allowance
Relocation Package for International Candidates:
Flight ticket to Athens
Hotel accommodation for 4 weeks
Yearly flight ticket to your home and back
Other benefits: vouchers, discounts, free Greek classes, events, outings and parties all year round
Your Future Company:
Located in Athens, you will find a company that takes care of you from your career development, language skills, accommodation and your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. You will be an added value to their international team including talents from more than eighty nationalities all over the world.
Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.


It is not without reason that more and more people are drawn to Athens, as the Greek metropolis is one of Europe's emerging markets. Many international companies have already noticed the trend, which is why you shouldn't be surprised if you find yourself in a job for a world-renowned company with a multicultural environment. Our client is looking for a new employee to support their international team in Athens.Your responsibilities and impact as Card Operations Analyst will be:<ul><li>Being responsible for the customers of the German speaking market</li><li>Operating an excellent customer management</li><li>Providing the best possible support and solutions to customers on issues such as fraud prevention and data protection via phone, mail or social media</li><li>Assume the role of a consultant and provide assistance with specific questions in the financial field</li><li>Improve the product with new ideas and suggestions from you</li></ul>Skills, qualifications and interests you need to succeed in this role:<ul><li>Speak a native level of German and at least a B2 level in English</li><li>Experience with or knowledge of Excel or Google Sheets.</li><li>Experience with or knowledge of SQL</li><li>Previous relevant banking experience</li><li>Prior experience in card dispute processing, either MasterCard or Visa</li></ul>What’s in it for you?<ul><li>Working Hours: Full time or part-time options on rotating shifts (depending on the project).</li><li>Training: Have a kick-start your career with the intensive training that the company offers to their new employees.</li><li>Competitive Salary Conditions + Accommodation Allowance</li></ul>Relocation Package for International Candidates:<ul><li>Flight ticket to Athens</li><li>Hotel accommodation for 4 weeks</li><li>Yearly flight ticket to your home and back</li><li>Other benefits: vouchers, discounts, free Greek classes, events, outings and parties all year round</li></ul>Your Future Company:Located in Athens, you will find a company that takes care of you from your career development, language skills, accommodation and your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. You will be an added value to their international team including talents from more than eighty nationalities all over the world.Is this project not the best fit for you? Feel free to check our other opportunities <a href="https://www.bluselection.com/jobs/europe-spain/german?source=google.com" rel="noopener noreferrer" target="_blank">for German speakers in Spain</a> or <a href="https://www.bluselection.com/jobs/german/portugal?source=google.com" rel="noopener noreferrer" target="_blank">Portugal</a>, or send us your CV to be considered for other projects or future opportunities.

Card Operations Analyst (German Speaker)

Experience the power of a game-changing career
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

If you’re looking to grow and be inspired, as a Content Moderator in Lisbon, Portugal (On-Site) you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.

Career growth and personal development
We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

What you will do in this role
As a Content Moderator, you will:
Review contents within agreed latency Service Levels and standards of quality
Review the reported issues within agreed turnaround times and standards of quality
Escalate issues to our client in accordance with the MSA and this SOW on knowledge base
Monitor user behaviour and enforce policies effectively
Apply guidelines consistently to diverse content scenarios
Handle sensitive issues independently while upholding platform standards
Maintain confidentiality and professionalism in all interactions

Your qualifications
Concentrix is a great match if you:
Are fluent, verbal and written in German (C1)
Are fluent, verbal and written in English (B2)
Have minimum education qualification of college degree or an equivalent diploma
Have strong understanding of e-commerce
Have experience working with moderation service industry
Are available for 24/7 rotating shifts
Have strong moderation skills and rational decision making with local market expertise
Are fluent with any social media products usage and basic understanding of digital advertising

If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role.

What’s in it for you
In this role, we offer benefits that help you support your unique lifestyle:
Competitive salary (base and additional bonuses)
Central location in Lisbon, Portugal
3000€ Welcome Bonus
Bring-a-friend (referral) bonus opportunities
Full paid training on the company and the project you'll be working on
Career development programs, specialized courses, and language classes

Experience the best version of you!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal-opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Eligibility to work
In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.


Experience the power of a game-changing careerAre you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.If you’re looking to grow and be inspired, as a Content Moderator in Lisbon, Portugal (On-Site) you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.Career growth and personal developmentWe’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.What you will do in this roleAs a Content Moderator, you will:<ul><li>Review contents within agreed latency Service Levels and standards of quality</li><li>Review the reported issues within agreed turnaround times and standards of quality</li><li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base</li><li>Monitor user behaviour and enforce policies effectively</li><li>Apply guidelines consistently to diverse content scenarios</li><li>Handle sensitive issues independently while upholding platform standards</li><li>Maintain confidentiality and professionalism in all interactions</li></ul>Your qualificationsConcentrix is a great match if you:<ul><li>Are fluent, verbal and written in German (C1)</li><li>Are fluent, verbal and written in English (B2)</li><li>Have minimum education qualification of college degree or an equivalent diploma</li><li>Have strong understanding of e-commerce</li><li>Have experience working with moderation service industry</li><li>Are available for 24/7 rotating shifts</li><li>Have strong moderation skills and rational decision making with local market expertise</li><li>Are fluent with any social media products usage and basic understanding of digital advertising</li></ul>If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role.What’s in it for youIn this role, we offer benefits that help you support your unique lifestyle:<ul><li>Competitive salary (base and additional bonuses)</li><li>Central location in Lisbon, Portugal</li><li>3000€ Welcome Bonus</li><li>Bring-a-friend (referral) bonus opportunities</li><li>Full paid training on the company and the project you'll be working on</li><li>Career development programs, specialized courses, and language classes</li></ul>Experience the best version of you!If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”Concentrix is an equal-opportunity employerWe're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.Eligibility to workIn accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.

Fraud Prevention Agent – German Speaker – Lisbon

Blu Selection

Job description

Your Responsibilities

Your Profile

What’s in It for You?

International Candidate Benefits

Your Future Employer

Other open German speaking jobs

German Speaking Customer Support Representative Lisbon, Portugal

Card Operations Analyst (German Speaker)

Content Moderator (German-Speaking) – Global e-Commerce – 3000€ Bonus