Blu Selection

Fashion Customer Advisor – French Speaker – Lisbon

Blu Selection

Full-Time
Portugal
Onsite
French & English
Valid through 2025-08-08

Job description

Are you passionate about fashion and customer service? Join a dynamic and multicultural team in Lisbon representing globally renowned clothing brands like Calvin Klein, Tommy Hilfiger, and Abercrombie & Fitch. Share your fashion expertise while building an international career in a vibrant and sunny city.

Your responsibilities

  • Guide and advise French-speaking customers during their shopping journey
  • Handle inquiries about products, orders, payments, and deliveries via phone, email, or social media
  • Provide helpful, calm, and clear responses to customer concerns
  • Collaborate with internal departments and redirect complex cases appropriately
  • Convert fashion consultations into loyal brand experiences
  • Support prospects and customers with pre-sale and post-sale requests

Your profile

  • Native-level French speaker with a good command of English
  • Strong interest in fashion and current style trends
  • Comfortable with communication across multiple channels (voice, email, chat, social)
  • Excellent interpersonal and listening skills
  • EU citizen or holder of a valid Portuguese work permit
  • Willing to relocate to Lisbon for a long-term opportunity

What’s offered

  • Yearly renewable contract
  • Working hours: 40h/week, rotational shifts between 7:00 and 21:00 (Mon–Sun)
  • Salary options:
  • • With accommodation (shared flat, bills included): €1,040 gross/month
  • • Without accommodation: €1,240 gross/month

Relocation support for international candidates

  • Reimbursement of initial flight after signing
  • Airport pick-up
  • Annual round-trip flight to home country (within the EU)
  • Assistance with paperwork and local setup (e.g., bank account)

Additional Benefits

  • Private health insurance after 6 months
  • 22 paid vacation days + Portuguese public holidays
  • Free Portuguese classes
  • Cooking courses, sports, and social activities organized by the company
  • Career development programs available after 6 months (move into QA, Team Lead, or Supervisor roles)

Why move to Lisbon?

  • Affordable lifestyle in a European capital
  • Beaches, sunshine, and a rich cultural history
  • Delicious Portuguese cuisine and famous café culture
  • Friendly international community and safe urban environment
  • Ideal balance between career and quality of life