Fashion Customer Advisor – French Speaker – Lisbon
Blu Selection
Full-Time
Portugal
Onsite
French & English
Valid through 2025-08-08
Job description
Are you passionate about fashion and customer service? Join a dynamic and multicultural team in Lisbon representing globally renowned clothing brands like Calvin Klein, Tommy Hilfiger, and Abercrombie & Fitch. Share your fashion expertise while building an international career in a vibrant and sunny city.
Your responsibilities
- Guide and advise French-speaking customers during their shopping journey
- Handle inquiries about products, orders, payments, and deliveries via phone, email, or social media
- Provide helpful, calm, and clear responses to customer concerns
- Collaborate with internal departments and redirect complex cases appropriately
- Convert fashion consultations into loyal brand experiences
- Support prospects and customers with pre-sale and post-sale requests
Your profile
- Native-level French speaker with a good command of English
- Strong interest in fashion and current style trends
- Comfortable with communication across multiple channels (voice, email, chat, social)
- Excellent interpersonal and listening skills
- EU citizen or holder of a valid Portuguese work permit
- Willing to relocate to Lisbon for a long-term opportunity
What’s offered
- Yearly renewable contract
- Working hours: 40h/week, rotational shifts between 7:00 and 21:00 (Mon–Sun)
- Salary options:
- • With accommodation (shared flat, bills included): €1,040 gross/month
- • Without accommodation: €1,240 gross/month
Relocation support for international candidates
- Reimbursement of initial flight after signing
- Airport pick-up
- Annual round-trip flight to home country (within the EU)
- Assistance with paperwork and local setup (e.g., bank account)
Additional Benefits
- Private health insurance after 6 months
- 22 paid vacation days + Portuguese public holidays
- Free Portuguese classes
- Cooking courses, sports, and social activities organized by the company
- Career development programs available after 6 months (move into QA, Team Lead, or Supervisor roles)
Why move to Lisbon?
- Affordable lifestyle in a European capital
- Beaches, sunshine, and a rich cultural history
- Delicious Portuguese cuisine and famous café culture
- Friendly international community and safe urban environment
- Ideal balance between career and quality of life