Entry Level Customer Service Agent in Lisbon – French Speaker
Blu Selection
Job description
Do you enjoy helping people and ensuring they have the best customer experience possible? Would you like to live in Lisbon, the sunny capital of Portugal, while supporting customers with efficient, friendly, and solution-oriented service? This is your opportunity to start an international career in customer service.
Your responsibilities and impact as a Customer Service Agent will be:
- Assisting customers with their requests via email, phone, and live chat
- Collecting and updating customer data accurately
- Providing information on products, subscriptions, payments, and technical requirements
- Ensuring customer satisfaction by responding in a professional and friendly way
Skills, qualifications, and interests you need to succeed in this role:
- EU citizenship or valid Portuguese residency card (mandatory)
- Native level of French and good level of English
- Understanding of the importance of excellent customer experience
- Professionalism, adaptability, and drive for excellence
- Motivation to live or relocate to Lisbon for an international career
What’s in it for you?
- Fixed-term contract, renewable annually
- Full-time position (40h/week) with rotating shifts
- Salary package:
- With accommodation (shared flat, bills included): 1040€ gross/month
- Without accommodation: 1240€ gross/month
Relocation package for international candidates:
- Reimbursement of initial flight after 9 months
- Airport pick-up on arrival
- Annual round-trip flight to your home country (within the EU)
- Administrative support for paperwork and opening a bank account
Extra perks:
- Private health insurance after 6 months in addition to standard coverage
- Free Portuguese lessons, cooking classes, sports activities, and social events
- 22 paid vacation days plus Portuguese public holidays
- Opportunities for career development within a multicultural environment
Your future company:
Join a global leader in customer experience services, trusted by top international brands. This company offers strong career prospects, cultural integration, and a people-first approach that makes your Lisbon adventure both professional and personal.