Blu Selection

Dutch-Speaking VIP Concierge – Luxury Services in Lisbon

Blu Selection

Full-Time
Portugal
Onsite
Dutch & English
Valid through 2025-09-03

Job description

Do you have a passion for creating memorable experiences and delivering world-class service? As a Dutch/Flemish-speaking VIP Concierge in Lisbon, you will be the trusted partner for high-end clients, managing their requests with discretion, efficiency, and style. From luxury dining reservations to bespoke travel arrangements, you’ll provide tailored solutions that exceed expectations.

Your Responsibilities:

  • Manage incoming requests from VIP clients via phone, email, and chat in Dutch/Flemish and English
  • Coordinate exclusive travel bookings, reservations, and lifestyle services customized to client needs
  • Provide expert recommendations on fine dining, cultural events, shopping, and luxury experiences
  • Handle urgent and complex requests with professionalism and confidentiality
  • Ensure a seamless, personalized customer journey from start to finish

Your Profile:

  • Native-level Dutch/Flemish with at least a B2 level of English; French is a plus
  • Experience in hospitality, travel, concierge, or luxury customer service
  • Strong communication skills with a proactive and solution-driven mindset
  • Passion for working with international clients and delivering premium experiences
  • Adaptable, detail-oriented, and confident in meeting the expectations of high-end customers

What’s in It for You:

  • Permanent contract with a three-month probation period
  • Full-time position with 40 hours per week, Monday to Saturday, on rotating shifts between 7:00 AM and 9:00 PM
  • Annual gross salary of 21,500 euros paid over 14 months
  • Quarterly performance bonus
  • Hybrid work model after three months
  • Meal voucher card and 30 euros monthly transport allowance
  • Comprehensive health insurance, including dental and optical coverage, after six months
  • Modern office located on Avenida da Liberdade in central Lisbon