Blu Selection

Digital Product Advisor – German Speaker – Remote – Lisbon

Blu Selection

Full-Time
Portugal
Remote
German & English
Valid through 2025-09-11

Job description

Are you interested in technology and back-office tasks? Join a multinational company in Lisbon as a Digital Product Advisor and support customers with online orders and product-related issues while working remotely.

Your Responsibilities

  • Handle back-office tasks related to online orders and packages
  • Support customer service agents with complex cases
  • Reach out to customers via phone or email to resolve issues
  • Ensure client satisfaction with efficient solutions
  • Maintain quality standards across all processes

Your Profile

  • Native-level German and good English skills
  • Strong organizational and problem-solving abilities
  • Attentive, detail-oriented, and proactive
  • Excellent communication and listening skills
  • Positive mindset, flexible, and punctual
  • EU citizenship or valid Portuguese work permit required
  • Living in or willing to relocate to Lisbon

What’s in It for You?

  • Contract: 6 months or 1 year, renewable
  • Working hours: Full-time, 40h/week, rotating shifts (depending on project)
  • Salary options:
  • With accommodation (shared flat, bills included): 950–1,000€ gross/month (depending on experience)
  • Without accommodation: 1,300–1,400€ gross/month (depending on experience)
  • Paid training period included

International Candidate Benefits

  • Flight reimbursement and airport pick-up
  • Yearly return flight to your home country (within the EU)
  • Help with paperwork and banking
  • Private health insurance from contract start
  • Free Portuguese lessons, cooking classes, sports activities, and social events
  • Career growth opportunities in multiple paths

Your Future Employer

This multinational company is a global leader in customer experience solutions, employing talents from more than 80 nationalities. Based in Lisbon, it offers training, relocation support, and strong career development programs in a multicultural environment.