Digital Product Advisor – German Speaker – Remote – Lisbon
Blu Selection
Full-Time
Portugal
Remote
German & English
Valid through 2025-09-11
Job description
Are you interested in technology and back-office tasks? Join a multinational company in Lisbon as a Digital Product Advisor and support customers with online orders and product-related issues while working remotely.
Your Responsibilities
- Handle back-office tasks related to online orders and packages
- Support customer service agents with complex cases
- Reach out to customers via phone or email to resolve issues
- Ensure client satisfaction with efficient solutions
- Maintain quality standards across all processes
Your Profile
- Native-level German and good English skills
- Strong organizational and problem-solving abilities
- Attentive, detail-oriented, and proactive
- Excellent communication and listening skills
- Positive mindset, flexible, and punctual
- EU citizenship or valid Portuguese work permit required
- Living in or willing to relocate to Lisbon
What’s in It for You?
- Contract: 6 months or 1 year, renewable
- Working hours: Full-time, 40h/week, rotating shifts (depending on project)
- Salary options:
- With accommodation (shared flat, bills included): 950–1,000€ gross/month (depending on experience)
- Without accommodation: 1,300–1,400€ gross/month (depending on experience)
- Paid training period included
International Candidate Benefits
- Flight reimbursement and airport pick-up
- Yearly return flight to your home country (within the EU)
- Help with paperwork and banking
- Private health insurance from contract start
- Free Portuguese lessons, cooking classes, sports activities, and social events
- Career growth opportunities in multiple paths
Your Future Employer
This multinational company is a global leader in customer experience solutions, employing talents from more than 80 nationalities. Based in Lisbon, it offers training, relocation support, and strong career development programs in a multicultural environment.