Blu Selection

Danish- Speaking TechSupport in Lisbon

Blu Selection

Full-Time
Portugal
Onsite
Swedish & English
Valid through 2025-09-01

Job description

Are you service-minded and tech-savvy?

Join an international team in Lisbon and support a globally recognized (confidential) client. If you enjoy helping people and solving technical issues, this is your opportunity

Your Role:

  • Assist customers via phone, email, chat, and social media
  • Support with product features, e-commerce, technical issues, and wireless connectivity
  • Handle pre-sales questions and general inquiries
  • Maintain a consistent and professional tone
  • Escalate complex issues and collaborate with technical teams
  • Manage your own support tickets and follow team guidance
  • Keep records accurate and provide feedback on help materials

What You Bring:

  • Fluent in Danish, with good English (B2+)
  • Strong communication and problem-solving skills
  • Comfortable with tech and dynamic environments
  • Open to feedback and learning
  • Willing to work flexible hours, including evenings/holidays if needed

What's in:

  • Schedule: Monday to Friday – 08:00 AM to 05:00 PM
  • (Weekends off: Saturday & Sunday)
  • Salary: €1,500 gross/month + €120 performance bonus
  • Full-time fixed-term contract with potential for extension
  • Supportive onboarding and training program
  • International and inclusive work environment with colleagues from across Europe
  • Relocation support 
  • Office located in Lisbon, with proximity to beaches, culture, and a great lifestyle

About the Company:

You will be joining a multinational leader in customer experience management, working on behalf of a high-profile global client. The company is known for its supportive team culture, career development opportunities, and vibrant working environment in one of Europe’s most attractive cities.