Blu Selection

Customer Support Representative – French Speaker – Travel and Hospitality

Blu Selection

Full-Time
Portugal
Onsite
French & English
Valid through 2025-08-27

Job description

Join a world-class travel and hospitality company in Lisbon and help ensure travelers enjoy seamless and memorable journeys. From booking assistance to post-travel support, you will be the first point of contact for guests, delivering solutions that keep them coming back.

Your Responsibilities

  • Solve issues during the booking process and ensure smooth reservations.
  • Provide clear instructions and help guests find the ideal booking.
  • Follow up during their trip to resolve any concerns and process refunds when needed.
  • Expand and manage the client network through exceptional service.
  • Generate high-quality leads for future business opportunities.

Your Profile

  • EU citizenship or valid residency card.
  • Fluent in French with a good level of English.
  • Passion for travel and the tourism industry.
  • Motivated, committed, and customer-focused.
  • Strong communication and active listening skills.

What’s in It for You

  • Contract Type: Long-term fixed-term contract, renewable annually.
  • Working Hours: Full-time, 40 hours per week, rotating shifts Monday to Sunday between 7 AM and 7 PM.
  • Salary Package:
  • With free accommodation in a shared flat, all bills included: €1040 gross per month.
  • Without accommodation: €1240 gross per month.
  • Relocation Support for International Candidates:
  • Reimbursement of initial flight expenses after 9 months.
  • Airport pick-up.
  • Yearly two-way flight ticket to your home country within the EU.
  • Assistance with paperwork, bank account setup, and settling in.
  • Additional Perks:
  • Free Portuguese lessons, cooking classes, sports activities, and company events.
  • Clear career progression opportunities in various paths.

Your Future Company

Work for a leading global hospitality group known for delivering high-quality guest experiences worldwide. Based in Lisbon, this company offers an international and multicultural work environment, career growth opportunities, and a lifestyle in one of Europe’s most vibrant capitals.