Customer Service for a Renewable Energy Company – German Speaker
Blu Selection
Job description
Join a fast-growing company and be part of the renewable energy revolution. As a German-speaking Customer Service Representative, you will help clients find sustainable solutions, advise on purchases, and contribute to a greener future. Work in an international environment in sunny Lisbon while growing your career in one of the world’s most promising sectors.
Your Responsibilities
- Support daily operations, manage customer inquiries, and maintain client files.
- Advise clients on purchases and eco-friendly product alternatives.
- Resolve issues requiring in-depth investigation and research.
- Handle customer interactions primarily via phone, with some email support.
- Seek continuous improvements in speed, efficiency, and accuracy.
Your Profile
- Native level of German and excellent English skills.
- Strong analytical and problem-solving abilities.
- Ability to work independently and under minimal supervision.
- Attentive listening and excellent communication skills.
- Previous experience in customer service preferred.
- Willingness to relocate to Lisbon for an international career experience.
What’s in It for You
- Salary: €15,700 per year (paid in 14 instalments) plus up to €150 monthly bonus.
- Meal Allowance: €7 per workday.
- Contract: 12-month renewable contract, full-time (40h/week).
- Schedule: Monday to Sunday, 9 AM – 6 PM, on-site work.
- Relocation Support: Yearly return flight to your home country within the EU, possible relocation package for international candidates.
- Benefits:
- Private health insurance from day one.
- Paid training at 100%.
- Opportunities for career growth within the company.
- International and multicultural work environment with a family-style atmosphere.
Your Future Company
This multinational leader in outsourcing services employs over 50,000 people worldwide and works with more than 500 globally recognized brands. Combining innovative technology with personalized service, they deliver exceptional customer experiences and are now looking for talented German-speaking professionals to join their Lisbon team.