Blu Selection

Customer Service Agent in Lisbon – French Speaker

Blu Selection

Full-Time
Portugal
Onsite
French & English
Valid through 2025-08-25

Job description

As a French-speaking Customer Service Agent in Lisbon, you will assist customers in resolving their inquiries quickly and efficiently, ensuring a positive and seamless experience. Your role will focus on providing friendly, professional support while building strong customer relationships.

Your Responsibilities

  • Assist customers with requests via email, phone, and live chat.
  • Collect and update customer information.
  • Provide accurate product details, including subscriptions, payment processes, and technical requirements.
  • Ensure high customer satisfaction through professional and friendly interactions.

Your Profile

  • EU citizenship or valid Portuguese residency card.
  • Native-level French and good English skills.
  • Strong understanding of the value of excellent customer service.
  • Interest in new technologies.
  • Attentive listener with excellent communication skills.
  • Professional, reliable, and committed to teamwork.
  • Enthusiasm for intercultural communication and expatriate life.
  • Living in Lisbon or willing to relocate for an international career.
  • Valid Portuguese work permit required.

What’s in It for You

  • Renewable fixed-term contract.
  • Full-time position, 40 hours per week, rotating shifts.
  • Salary options:
  • With free shared accommodation, all bills included: €1,040 gross/month.
  • Without accommodation: €1,240 gross/month.
  • Relocation package for international candidates:
  • Reimbursement of initial flight after 9 months.
  • Airport pick-up and annual return flight within the EU.
  • Assistance with paperwork and bank account setup.
  • Extra benefits:
  • Private health insurance after 6 months, in addition to standard coverage.
  • Free Portuguese lessons, cooking classes, sports activities, and company-organized events.
  • Portuguese public holidays and 22 paid vacation days.

Your Future Company

Based in Lisbon, your future employer is a leading multinational recognized for delivering outstanding customer service solutions to top brands worldwide. They offer a supportive, multicultural work environment that values professional growth, language development, and smooth integration for international hires.