Customer Service Agent in Lisbon – French Speaker
Blu Selection
Job description
As a French-speaking Customer Service Agent in Lisbon, you will assist customers in resolving their inquiries quickly and efficiently, ensuring a positive and seamless experience. Your role will focus on providing friendly, professional support while building strong customer relationships.
Your Responsibilities
- Assist customers with requests via email, phone, and live chat.
- Collect and update customer information.
- Provide accurate product details, including subscriptions, payment processes, and technical requirements.
- Ensure high customer satisfaction through professional and friendly interactions.
Your Profile
- EU citizenship or valid Portuguese residency card.
- Native-level French and good English skills.
- Strong understanding of the value of excellent customer service.
- Interest in new technologies.
- Attentive listener with excellent communication skills.
- Professional, reliable, and committed to teamwork.
- Enthusiasm for intercultural communication and expatriate life.
- Living in Lisbon or willing to relocate for an international career.
- Valid Portuguese work permit required.
What’s in It for You
- Renewable fixed-term contract.
- Full-time position, 40 hours per week, rotating shifts.
- Salary options:
- With free shared accommodation, all bills included: €1,040 gross/month.
- Without accommodation: €1,240 gross/month.
- Relocation package for international candidates:
- Reimbursement of initial flight after 9 months.
- Airport pick-up and annual return flight within the EU.
- Assistance with paperwork and bank account setup.
- Extra benefits:
- Private health insurance after 6 months, in addition to standard coverage.
- Free Portuguese lessons, cooking classes, sports activities, and company-organized events.
- Portuguese public holidays and 22 paid vacation days.
Your Future Company
Based in Lisbon, your future employer is a leading multinational recognized for delivering outstanding customer service solutions to top brands worldwide. They offer a supportive, multicultural work environment that values professional growth, language development, and smooth integration for international hires.