Customer Advisor for Banking Sector – French Speaking – Lisbon

Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here.

Your responsibilities and impact as Customer Advisor for the Banking Sector will be

• Assisting customers with inquiries via phone, chat and email
• Providing support regarding banking products and services
• Handling complaints in a timely and professional manner
• Ensuring high customer satisfaction and maintaining quality standards

Skills, qualifications and interests you need to succeed in this role

• EU Citizenship or valid work permit/residency card is mandatory
• Native French speaker with a business proficiency level of English
• Excellent communication and active listening skills
• Motivated, committed, and team-oriented
• Willing to work with people from various nationalities
• Looking for a job opportunity abroad

What’s in it for you

• Type of contract: long-term fixed-term contract, renewable every year
• Working hours: full time (40h/week) on rotating shifts (depending on the project)
• Salary conditions:
• With free accommodation (shared flat, all bills included): 1040€ gross/month
• Without accommodation: 1240€ gross/month
• Compensation during training (1 to 4 weeks): 50% of hourly wages (lower taxes)

Relocation package for international candidates

• Reimbursement of initial flight expenses after 9 months
• Airport pick-up
• Yearly two-way flight ticket to home country (within the EU)
• Assistance with paperwork, bank account setup, etc.

Additional benefits

• Free Portuguese lessons, cooking classes, sports activities, and social events
• Real career opportunities in different career paths