Webhelp Spain
Webhelp Spain

Bid Manager (Spanish-speaking) - Remote

Webhelp Spain

Spanish & English
Valid through 2024-04-12

Job description

Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day.

We are looking for a Bid Managerto join our dynamic Sales team, from our Barcelona office

The Sales Department plays a crucial role in driving the company's growth, managing client relationships and business development.

What we offer you

You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market. 

What you will learn with us will make you a valuable member of our team or any other team.

Your benefits: 

- Full time 39 hours/week contract: Monday - Thursday from 9:00 to 18:00 Fridays from 9:00 to 17:00

- Competitive salary and performance bonus

- Work from home anywhere in Spain

- Friends hunting (referral) bonus

- Full paid training about the company and the project you will be working on 

- Career development program and specialized courses 

What you’ll experience with us

As a Bid Manager in our team, you will:

- Be responsible for the end-to-end bid process; from pre bid / sales stage through to in-life bid management, submission and post bid activities including supporting presentations, site visits and contracting process

- Set out the process/planning for bids in such a way that it allows the necessary strategy/win theme conversations to take place, so that they are reviewed as well as signed off by the required stakeholders

- Manage the bid team in terms of coordinating effort and resources from business development, solutions and further internal departments, as well as any third-party suppliers or contractors

- Own the governance: build a bid plan, provide response allocations and timelines to respond

- Manage and collect clarification questions from the bid team and assess responses

- Contribute to both the solution, and the commercial proposals

- Facilitate build and design of response template

- Responsable for the resulting proposal and documents, including the content, design and format as well as the quality assurance of the proposal documentation

- Effectively source content from knowledge libraries, relevant presentations, briefing papers, credentials, capability documents, case studies etc

- Develop the best service solution to our clients considering locations, nature of service, experiences, etc. to generate the highest possible value

- Calculate the resource need for each service (sizing of services)

- Build the pricing structure following the base formats and financial targets

- Complete the validations of Bid, Solution, Pricing

We’ll be a great match if you:

- Are native or proficient in Spanish and advanced in English

- Have bid management, proposal writing or sales experience

- Possess knowledge of contact centre BPO industry and trends

- Are able to learn quickly, embrace technology and think creatively, balancing the right bespoke proposals for our clients, with the requirements of our business

- Have a winning mentality

- Work well under pressure, meeting to deadlines whilst remaining supportive and positive

- Are a great ‘team player’ – willing and able to collaborate with the team and to actively share best practices and new ideas

- Have excellent organizational skills


Don’t meet every single requirement? We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and develop themselves professionally. If you feel you don’t check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it’s this one or a future role.

If this sounds like you, join us!

Who we are

We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.

Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.

In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day! And we will offer you a fun and challenging job that will allow you to develop and grow.


We are an equal-opportunity employer

We are committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.