Banking Customer Service Agent – French Speaker in Lisbon
Blu Selection
Full-Time
Portugal
Onsite
French & English
Valid through 2025-09-09
Job description
Are you interested in finance and banking services? Would you like to join a multicultural team in Lisbon while supporting well-known brands? This could be your chance to start an international career in one of Europe’s most vibrant capitals.
Your responsibilities
- Make outbound calls to transform online credit simulations into completed files
- Receive inbound calls from customers and provide support by answering their questions
- Ensure clear communication and excellent customer service
- Collaborate with a multicultural and diverse team
Your profile
- Native level of French required
- Good level of English is a plus but not mandatory
- Strong motivation and commitment to your work
- Excellent communication and listening skills
- Customer service oriented, proactive and a team player
- Sales or commercial background is a plus
- Previous customer service or credit recovery experience is an advantage
- Willingness to relocate to Lisbon for an international career
Working conditions
- Temporary contract of 6 months
- Full-time schedule from Monday to Friday, rotating shifts between 9 am and 7 pm
Compensation and benefits
- 890 € gross per month paid 14 times a year
- Complexity bonus of 200 € per month
- Performance bonus up to 50 € per month
- Meal vouchers of 7.23 € per workday
- Partial reimbursement of transportation costs
- Private health insurance and dental plan after six months
For international candidates
- Reimbursement of initial flight ticket up to 400 € after 4 months
- Four months of shared accommodation provided by the company with rental fee contribution
Additional perks
- Fully paid training and professional development
- Real opportunities for career progression
- Collaboration with global brands in a challenging and fast-paced environment
- Work in a multicultural and international team
Your future company
- Founded in 2000 by two French entrepreneurs, this company has become a global Customer Experience Specialist with over 50,000 employees worldwide. From their international hub in Lisbon, they manage customer service operations for some of the world’s most progressive brands.